Cons: The car they attempted to give me had a large scratch on the side and the front right fender was damaged. I was going on a long road trip and the car did not have a spare tire. I asked to upgrade and I was told that he didn't have anything else aviable.... The lot was full of over cars... Never again will I waste time with budget.
Feb 13 2017
Courteous service and got me on the road quick
Pros: Everything was as expected, and the price was great. I just needed a car to get from Frederick to the airport in Washington, so one way trip. Was the cheapest way. The car was clean and drove fine.
Oct 24 2017
Cons: The insurance offered by third party was a rip-off and didn't know until I got to the rental office and found out I needed to purchase the collision from Budget to feel secure about the situation.
Cons: They refused to give me a car. I am not US citizen, so my credit card is not from US bank. First of all receptionist was trying to refuse because of absent of the insurance. The problem was solved only after I pointed that I already bought insurance in your site. After that we faced with problem of my foreign driver's license. And again I had not got any help from rent-a-car service: the receptionist said that she could do nothing - as before, when we discussed insurance. But I could not solve this problem by myself. So eventually I had not received car from this service. I have to say that I received a car this day from Avis without big problem.
Apr 23 2016
They need some work
Pros: I loved the price it was perfect for a one day trip.
Cons: The car was dirty definitely not cleaned out and It had a sandwich left over from previous rental. And the breaks were bad. They need to have their maintenance done on the cars before renting them. I had to buy air freshers to covee up the awful smell. I was not happy.