Frederick car rentals

Cons: The car they attempted to give me had a large scratch on the side and the front right fender was damaged. I was going on a long road trip and the car did not have a spare tire. I asked to upgrade and I was told that he didn't have anything else aviable.... The lot was full of over cars... Never again will I waste time with budget.

Cons: Nothing

Cons: The insurance offered by third party was a rip-off and didn't know until I got to the rental office and found out I needed to purchase the collision from Budget to feel secure about the situation.

Cons: No complaints other than having a restroom for customers would be a big plus.

Cons: They seem a little disorganized but we are really splitting hairs here....

Cons: They didn't have the car ready

Cons: The car was a little dirty, with crumbs and lots of scratches in the interior. We had to vacuum it and wipe it out before we used it, which was a little disappointing.

Cons: They refused to give me a car. I am not US citizen, so my credit card is not from US bank. First of all receptionist was trying to refuse because of absent of the insurance. The problem was solved only after I pointed that I already bought insurance in your site. After that we faced with problem of my foreign driver's license. And again I had not got any help from rent-a-car service: the receptionist said that she could do nothing - as before, when we discussed insurance. But I could not solve this problem by myself. So eventually I had not received car from this service. I have to say that I received a car this day from Avis without big problem.

Cons: The car was dirty definitely not cleaned out and It had a sandwich left over from previous rental. And the breaks were bad. They need to have their maintenance done on the cars before renting them. I had to buy air freshers to covee up the awful smell. I was not happy.

Cons: Their staff was not nice. They forced me to buy their collision insurance ( about $28 per day) They told me that even their office are close and you use their key drop facility, they will charge one day extra. To avoid this , they ask me to return car before they close business

Cons: Please work to bring the pricing down

Cons: The rate got changed on me at pickup. I was eventually able to get it credited but it took a number of contacts over time which was a hassle. Car wasn't as clean as I would have expected

Cons: The car itself was onlly half full with gas which was not great for me who just wanted to get from A to B fast. Nobody at the office when I walked in, took a while for the only employee to come back. They should have uniforms (saves staff wearing silver belt buckles that have turned rusty...it just looks like you're not paying people a lot) and was so laid-back it took me quite a while to actually get the car when I was really only renting it to save time and to get to my destination faster. Other people got annoyed when he disappeared dealing with my car, saying "where did he go to!?!". I needed a car to go to a very major city and asked for advice on where to drop it off, given that I am foreign. I expected him to be able to look up where Hertz drop off-places in that city are and to show me but that was not the case. It took him a while to get his phone out to do some research for me. I wish he'd be more creative and enthusiastic to put in some research on the best prices in the area, the possible drop-off locations etc I also had to show him online prices from a third party site for him to research if he could match that price, i.e. give me a much cheaper rate- which he could, no problem. I wish they'd do that as a default. Having said that, he was helpful and nice, just taking his time doing so.

Cons: I was over charged instead of holding $200 for my debit card I had $400p ut on hold. To this day I am still waiting on the last $200 to be put in my account.

Cons: Car was reserved over a month in advance. No car was available at time of pick up. Owner upgraded for free but because my rental was over 30 days he was unable to give originally agreed price for entire trip. Waited until I was stares away to give me a hard time and told me car had too many miles etc. we had unlimited miles and in the end he charged us more than the agreed cost. Very disappointed and not satisfied with this location. Will never use again.

Cons: We rented a compact online but when we arrived they only offered sub-compact. We were picking up right at closing which kayak nor Hertz notified us about. Had we not arrived early we would have been unable to pick up rental and would have had to pay for 2 full days prior to being able to pick up