Car Rental at Dallas Love Field Airport

1 location at Dallas Love Field Airport

╳

Silvercar reviews

Car rental locations

Silvercar

Locations at Dallas Love Field Airport

1868 W Mockingbird Ln.

+1 855 359 2227

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Silvercar reviews at Dallas Love Field Airport

Recent Reviews

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10.0

Pros: Quick, fast and great value.

Cons: Nothing - I will use Silvercar everytime I can now.

Reviewed Jun 2019

review from
10.0

Pros: The staff made it so easy, really helped a computer challenged client like me. Drop off could not have been easier! STAFF 10++ OUSUM AUDI RENTAL

Cons: Absolutely nothing, I will always rent from Silvercar when available!

Reviewed Apr 2019

review from

10.0

Pros: Quick, fast and great value.

Cons: Nothing - I will use Silvercar everytime I can now.

Reviewed Jun 2019

review from
10.0

Pros: The staff made it so easy, really helped a computer challenged client like me. Drop off could not have been easier! STAFF 10++ OUSUM AUDI RENTAL

Cons: Absolutely nothing, I will always rent from Silvercar when available!

Reviewed Apr 2019

review from

Rated #2

Alamo

8.6 Excellent (261 reviews)

1 location at Dallas Love Field Airport

╳

Alamo reviews

Car rental locations

Alamo

Locations at Dallas Love Field Airport

7366 Cedar Springs Rd

+1 833 635 0435

All Alamo reviews

Alamo reviews at Dallas Love Field Airport

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customer service

car was clean

pick up the car

great car

easy drop

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car was great

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drop off the car

picked up the car

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10.0

Pros: Everything went smoothly - took five minutes to get the car and about five to drop off. Easiest I've ever rented a car.

Cons: Nothing I can think of.

Reviewed Jul 2019

review from
10.0

Pros: Staff was friendly, the experience was fast when getting the car and dropping it off

Reviewed Mar 2019

review from
10.0

Pros: Was in and out in 5 mins, both pickup & drop off.

Reviewed Feb 2019

review from
9.6

Pros: Drop off was easy but it was extremely code and the shittle pulled away as I was approaching it leaving me out in the cold.

Cons: There was only one rep on duty when I went to pick up my car. The customer in front of me was disorganized and took a long time. It would have been nice to have a second rep available so others were not inconvenienced by one customer.

Reviewed Feb 2019

review from
6.0

Pros: Yes

Cons: The car had mechanical issues displayed on instrument cluster but had no issues. No windshield fluid to clean windshield

Reviewed Jan 2019

review from
10.0

I choose Alamo because they do not hassle me

Pros: Alamo doesn't hassle me like other car rental companies do at checkout time. I don't get a hard sell on extras I don't want, or a vehicle upgrade, or anything else. I get to the counter, they have my reservation, they take my payment, they give me the keys. They're not always the cheapest but it's worth a few dollars more for the consistently superior service and quickest time to get me on the road.

Reviewed Jan 2019

review from
9.2

Quick replacement of car with a problem

Pros: We received a very quick replacement of a car where the front passenger seat could not be re-positioned to a proper angle. Replacement received with no questions asked and no delay.

Cons: We received a car where the front passenger seat could not be adjusted from a reclining position to a proper position for regular driving. That should have been checker before the car was made available.

Reviewed Jan 2019

review from
10.0

Awesome Experience.

Pros: Great deal. Great car. Efficient staff. Lots of varieties of cars to choose from.

Reviewed Dec 2018

review from
6.0

Pros: Alamo has been good always

Cons: Attitude of customer service rep. Need to do a better job in training or hire naturally friendly people

Reviewed Oct 2018

review from
10.0

Pros: Great car, great service at counter, easy returning

Reviewed Apr 2018

review from
10.0

Quick no hassle service

Pros: Fast, competent staff, premium car was in good conditions

Cons: Inside of vehicle was a bit unclean and had a strong cannabis odor

Reviewed Mar 2018

review from
10.0

Pros: great riding vehicle. very comfortable for all passengers.

Reviewed Mar 2018

review from

10.0

Pros: Everything went smoothly - took five minutes to get the car and about five to drop off. Easiest I've ever rented a car.

Cons: Nothing I can think of.

Reviewed Jul 2019

review from
10.0

Pros: Staff was friendly, the experience was fast when getting the car and dropping it off

Reviewed Mar 2019

review from
10.0

Pros: Was in and out in 5 mins, both pickup & drop off.

Reviewed Feb 2019

review from
9.6

Pros: Drop off was easy but it was extremely code and the shittle pulled away as I was approaching it leaving me out in the cold.

Cons: There was only one rep on duty when I went to pick up my car. The customer in front of me was disorganized and took a long time. It would have been nice to have a second rep available so others were not inconvenienced by one customer.

Reviewed Feb 2019

review from
10.0

I choose Alamo because they do not hassle me

Pros: Alamo doesn't hassle me like other car rental companies do at checkout time. I don't get a hard sell on extras I don't want, or a vehicle upgrade, or anything else. I get to the counter, they have my reservation, they take my payment, they give me the keys. They're not always the cheapest but it's worth a few dollars more for the consistently superior service and quickest time to get me on the road.

Reviewed Jan 2019

review from
9.2

Quick replacement of car with a problem

Pros: We received a very quick replacement of a car where the front passenger seat could not be re-positioned to a proper angle. Replacement received with no questions asked and no delay.

Cons: We received a car where the front passenger seat could not be adjusted from a reclining position to a proper position for regular driving. That should have been checker before the car was made available.

Reviewed Jan 2019

review from
10.0

Awesome Experience.

Pros: Great deal. Great car. Efficient staff. Lots of varieties of cars to choose from.

Reviewed Dec 2018

review from
10.0

Pros: Great car, great service at counter, easy returning

Reviewed Apr 2018

review from
10.0

Quick no hassle service

Pros: Fast, competent staff, premium car was in good conditions

Cons: Inside of vehicle was a bit unclean and had a strong cannabis odor

Reviewed Mar 2018

review from
10.0

Pros: great riding vehicle. very comfortable for all passengers.

Reviewed Mar 2018

review from

6.0

Pros: Yes

Cons: The car had mechanical issues displayed on instrument cluster but had no issues. No windshield fluid to clean windshield

Reviewed Jan 2019

review from
6.0

Pros: Alamo has been good always

Cons: Attitude of customer service rep. Need to do a better job in training or hire naturally friendly people

Reviewed Oct 2018

review from

Rated #3

Enterprise

8.1 Excellent (158 reviews)

1 location at Dallas Love Field Airport

╳

Enterprise reviews

Car rental locations

Enterprise

Locations at Dallas Love Field Airport

7366 Cedar Springs Rd

+1 833 635 0436

All Enterprise reviews

Enterprise reviews at Dallas Love Field Airport

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customer service

car was clean

pick up and drop

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great service

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car available

car was great

great car

great experience

airport location

great price

picked up the car

drop the car

5.6

Pros: ease of booking

Cons: The counter agent tried to put me in a Large PickUP Truck saying this was all that was available. It felt like bait and switch tactic. It felt like she saw that I was a woman, who did not look like she would be comfortable driving a truck much less driving a truck in the Rain and in a strange city

Reviewed Feb 2019

review from
8.4

Pros: Service was fast and the car was in good condition and as described.

Cons: I picked Enterprise because the description said it was at the airport as opposed to requiring a shuttle. I had early morning flights and did not want to have to shuttle. Turns out, all the car companies required a shuttle to the pickup/dropoff car lot anyway.

Reviewed Jan 2019

review from
10.0

Pros: Easy in and out. Great price and clean truck. Shuttle driver was very nice and helpful with luggage.

Cons: Everything was perfect.

Reviewed Jan 2019

review from
6.0

Love field understaffed ; systems procedures klunky

Pros: Inventory

Cons: Dumb procedures should be eliminated...just use National or Alamo methods and tools

Reviewed Dec 2018

review from
2.0

No shuttle ever showed up to pick me up

Pros: Nothing

Cons: Everything

Reviewed Nov 2018

review from
9.6

Pros: The employees are pick up were especially friendly and helpful.

Cons: It was more money than I expected to spend.

Reviewed Nov 2018

review from
10.0

Pros: We loved the feature to upgrade for only $10 more/day and the extreme convenience of the pick up and drop off of the vehicle.

Cons: Nothing

Reviewed Nov 2018

review from
3.6

Car not what I reserved

Cons: Car reserved unavailable. “Upgrade” was huge suv with assistive technology, all on. Tried to drive it, harrowing experience, especially on narrow corridors along I35 from Austin. Worked through how to shut it down, but this plus rudeness at counter and unexpectedly higher price for rental has turned me off Enterprise.

Reviewed Oct 2018

review from
10.0

Pros: Very helpful agent at pickup and drop off.

Cons: key not found for first car issued.

Reviewed Oct 2018

review from
8.0

Pros: After the drop off they give me a raid to my final destination thanks

Reviewed Aug 2018

review from
10.0

Fast, easy process

Pros: They didn’t have the car we originally requested so we were upgraded for free. Dropping off the car was also very easy. I forgot I left the key in my pocket after getting dropped off at the airport. They let me run it out to a shuttle driver with no issues. Thank you!

Cons: I thought the cars were right at the airport without having to take a shuttle. It was easy getting to the lot but from the website it appeared that Enterprise was actually at the airport.

Reviewed Apr 2018

review from
10.0

Cons: Excellent service

Reviewed Jan 2018

review from

10.0

Pros: Easy in and out. Great price and clean truck. Shuttle driver was very nice and helpful with luggage.

Cons: Everything was perfect.

Reviewed Jan 2019

review from
9.6

Pros: The employees are pick up were especially friendly and helpful.

Cons: It was more money than I expected to spend.

Reviewed Nov 2018

review from
10.0

Pros: We loved the feature to upgrade for only $10 more/day and the extreme convenience of the pick up and drop off of the vehicle.

Cons: Nothing

Reviewed Nov 2018

review from
10.0

Pros: Very helpful agent at pickup and drop off.

Cons: key not found for first car issued.

Reviewed Oct 2018

review from
10.0

Fast, easy process

Pros: They didn’t have the car we originally requested so we were upgraded for free. Dropping off the car was also very easy. I forgot I left the key in my pocket after getting dropped off at the airport. They let me run it out to a shuttle driver with no issues. Thank you!

Cons: I thought the cars were right at the airport without having to take a shuttle. It was easy getting to the lot but from the website it appeared that Enterprise was actually at the airport.

Reviewed Apr 2018

review from
10.0

Cons: Excellent service

Reviewed Jan 2018

review from

8.4

Pros: Service was fast and the car was in good condition and as described.

Cons: I picked Enterprise because the description said it was at the airport as opposed to requiring a shuttle. I had early morning flights and did not want to have to shuttle. Turns out, all the car companies required a shuttle to the pickup/dropoff car lot anyway.

Reviewed Jan 2019

review from
8.0

Pros: After the drop off they give me a raid to my final destination thanks

Reviewed Aug 2018

review from

5.6

Pros: ease of booking

Cons: The counter agent tried to put me in a Large PickUP Truck saying this was all that was available. It felt like bait and switch tactic. It felt like she saw that I was a woman, who did not look like she would be comfortable driving a truck much less driving a truck in the Rain and in a strange city

Reviewed Feb 2019

review from
6.0

Love field understaffed ; systems procedures klunky

Pros: Inventory

Cons: Dumb procedures should be eliminated...just use National or Alamo methods and tools

Reviewed Dec 2018

review from
2.0

No shuttle ever showed up to pick me up

Pros: Nothing

Cons: Everything

Reviewed Nov 2018

review from
3.6

Car not what I reserved

Cons: Car reserved unavailable. “Upgrade” was huge suv with assistive technology, all on. Tried to drive it, harrowing experience, especially on narrow corridors along I35 from Austin. Worked through how to shut it down, but this plus rudeness at counter and unexpectedly higher price for rental has turned me off Enterprise.

Reviewed Oct 2018

review from

Rated #4

Avis

8.0 Excellent (41 reviews)

1 location at Dallas Love Field Airport

╳

Avis reviews

Car rental locations

Avis

Locations at Dallas Love Field Airport

7020 Cedar Springs Road

+1 214 357 1711

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Avis reviews at Dallas Love Field Airport

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credit card

car was clean

great car

great service

easy drop

car was great

returned the car

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great experience

airport location

6.8

Pros: The check attendant went above and beyond to have the car delivered to the front door for me

Cons: The first car I was assigned was not in the space as directed; then when I arrived at assigned vehicle, it was filthy on the outside, had sat under a tree and flower blossoms plastered all over the outside. It was a fairly long to the vehicle in the hot sun and even longer back to the office

Reviewed Jul 2019

review from
9.6

Cons: Price

Reviewed Jan 2019

review from
6.4

Cons: I was overcharged and didn't realize it at the time. I reserved the car through CarRentals.com at a rate of $37/day. The salesman at the counter told me I could upgrade for $12/day and I agreed. I was charged $30/day more -- $67. When I turned in the car, they said they would email a receipt to me because their computers were down. I never received the receipt by email but my credit card was charged for the higher $67/day rate. I felt like the salesman was trying to upsell me. I will probably not use Avis again.

Reviewed Mar 2018

review from
7.2

Billing Rip off! I will never use Avis again

Pros: Car was nice.

Cons: Got charged for options I did not ask for. I specifically said no to all extras. Yet, they say I wanted the road side assistance. Now dealing with phone center in India. I will never use AVIS again!

Reviewed Feb 2018

review from
2.0

Cons: My home phone is 323-798-4141. Please call asap. Thanks

Reviewed Dec 2017

review from
2.0

Dismal customer service

Cons: We never actually received our rental. The person behind the counter wouldn't accept my husband's drivers license as it was damaged...ok understandable...but how about problem solve with us - - - offer options, ANYTHING. Customer service was rude, not helpful, and frankly condescending.

Reviewed Dec 2017

review from
9.6

Pros: Clean, quick, courteous.

Reviewed Nov 2017

review from
10.0

Pros: Friendly staff

Cons: Nothing

Reviewed Aug 2017

review from
9.2

Last minute deal

Pros: I am very please to said there is a positive change at Avis compare to the services I received 5 years ago.

Cons: N/A

Reviewed Aug 2017

review from
6.0

Experience was good until I got the receipt

Pros: Picking up the van was pretty easy. The car was great for what we needed.

Cons: When I got the receipt, they charged $250 for some pet hair in the vehicle. I called customer service and they said pets were allowed in the vehicle but pet hair was not in the normal wear and tear and refused to remove the fee.

Reviewed Jul 2017

review from
10.0

Cons: All good

Reviewed May 2017

review from
6.4

Pros: I appreciated the ease of online scheduling.

Cons: I did not like the lack of flexibility using this service caused me; I would have been better off to go the rental car agency itself as the incurred cost, for LESS time was the same.

Reviewed Mar 2017

review from

9.6

Cons: Price

Reviewed Jan 2019

review from
9.6

Pros: Clean, quick, courteous.

Reviewed Nov 2017

review from
10.0

Pros: Friendly staff

Cons: Nothing

Reviewed Aug 2017

review from
9.2

Last minute deal

Pros: I am very please to said there is a positive change at Avis compare to the services I received 5 years ago.

Cons: N/A

Reviewed Aug 2017

review from
10.0

Cons: All good

Reviewed May 2017

review from

6.8

Pros: The check attendant went above and beyond to have the car delivered to the front door for me

Cons: The first car I was assigned was not in the space as directed; then when I arrived at assigned vehicle, it was filthy on the outside, had sat under a tree and flower blossoms plastered all over the outside. It was a fairly long to the vehicle in the hot sun and even longer back to the office

Reviewed Jul 2019

review from
7.2

Billing Rip off! I will never use Avis again

Pros: Car was nice.

Cons: Got charged for options I did not ask for. I specifically said no to all extras. Yet, they say I wanted the road side assistance. Now dealing with phone center in India. I will never use AVIS again!

Reviewed Feb 2018

review from

6.4

Cons: I was overcharged and didn't realize it at the time. I reserved the car through CarRentals.com at a rate of $37/day. The salesman at the counter told me I could upgrade for $12/day and I agreed. I was charged $30/day more -- $67. When I turned in the car, they said they would email a receipt to me because their computers were down. I never received the receipt by email but my credit card was charged for the higher $67/day rate. I felt like the salesman was trying to upsell me. I will probably not use Avis again.

Reviewed Mar 2018

review from
2.0

Cons: My home phone is 323-798-4141. Please call asap. Thanks

Reviewed Dec 2017

review from
2.0

Dismal customer service

Cons: We never actually received our rental. The person behind the counter wouldn't accept my husband's drivers license as it was damaged...ok understandable...but how about problem solve with us - - - offer options, ANYTHING. Customer service was rude, not helpful, and frankly condescending.

Reviewed Dec 2017

review from
6.0

Experience was good until I got the receipt

Pros: Picking up the van was pretty easy. The car was great for what we needed.

Cons: When I got the receipt, they charged $250 for some pet hair in the vehicle. I called customer service and they said pets were allowed in the vehicle but pet hair was not in the normal wear and tear and refused to remove the fee.

Reviewed Jul 2017

review from
6.4

Pros: I appreciated the ease of online scheduling.

Cons: I did not like the lack of flexibility using this service caused me; I would have been better off to go the rental car agency itself as the incurred cost, for LESS time was the same.

Reviewed Mar 2017

review from

Rated #5

National

7.9 Good (22 reviews)

1 location at Dallas Love Field Airport

╳

National reviews

Car rental locations

National

Locations at Dallas Love Field Airport

7366 Cedar Springs Rd

+1 833 635 0434

All National reviews

National reviews at Dallas Love Field Airport

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credit card

great car

great service

car was great

friendly staff

car insurance

great price

drop off the car

6.4

Changing the car was a project

Pros: Drop off and pick up was easy. The guy brought the vehicle to us since it was the end of the day.

Cons: We booked a full size SUV but unfortunately they had to switch to a Van. We took the van but the van's seats were crooked. We drove half way and tried to switch the vehicles but anywhere we went they showed least interest in helping us.

Reviewed Nov 2018

review from
9.2

Pros: Drop off was quick

Cons: They were understaffed during pick up.

Reviewed Jul 2018

review from
9.2

good customer service

Pros: They let me pick up the car an hour early.

Reviewed Aug 2017

review from
6.4

Ok BUIT Could Have been BETTER or GREAT!!

Pros: The Shuttle Van was the 15 seat we needed and Little extra space. Good on Fuel as well.

Cons: The Insurance needed to cover the 15 Passenger Van was not enough to cover so i had to get additional Coverage$$$ Also there was a Safety issue with one of the seats did not have a belt buckle locking clip? Was missing so that had caused some discomfort to couple of passengers due to Sharp edges had caused some cuts and small lacerations on 3 passengers.

Reviewed Aug 2017

review from
10.0

National saved our day!

Pros: We had booked with Payless, VERY horrible service. And then desperately needed two large vehicles. Malik was so nice he immediately took us out to show us what they had available, offered great prices, and wrapped up our reservation quickly. Thank you SO much Malik!!

Reviewed May 2017

review from
10.0

Pros: Very convenient and great price!

Reviewed Mar 2017

review from
8.4

Quick and Easy Drop Off

Pros: Associate was pleasant and very helpful. It took less than five minutes to check the car in and receive my receipt

Reviewed Mar 2017

review from
2.0

Pros: I gave National a poor review because their final credit card charge was twice what I had reserved the car for. I will now have to go through the process of disputing the charge with my credit card company. I spent a lot of time researching companies, vehicles and prices as I was looking for a one way rental. Now I have to spend even more time getting the price honored.

Reviewed Feb 2017

review from
7.6

Efficient courtesy

Pros: Knowledge efficient staff for drop off

Cons: N/A

Reviewed Nov 2015

review from
9.2

Pros: Spadek był szybki

Cons: Było za mało personelu w czasie odebrać.

Reviewed Jul 2018

review from
9.2

Dobra obsługa klienta

Pros: Pozwolili mi odebrać samochód na godzinę wcześniej.

Reviewed Aug 2017

review from
10.0

Pros: Bardzo wygodne i super cena!

Reviewed Mar 2017

review from

9.2

Pros: Drop off was quick

Cons: They were understaffed during pick up.

Reviewed Jul 2018

review from
9.2

good customer service

Pros: They let me pick up the car an hour early.

Reviewed Aug 2017

review from
10.0

National saved our day!

Pros: We had booked with Payless, VERY horrible service. And then desperately needed two large vehicles. Malik was so nice he immediately took us out to show us what they had available, offered great prices, and wrapped up our reservation quickly. Thank you SO much Malik!!

Reviewed May 2017

review from
10.0

Pros: Very convenient and great price!

Reviewed Mar 2017

review from
9.2

Pros: Spadek był szybki

Cons: Było za mało personelu w czasie odebrać.

Reviewed Jul 2018

review from
9.2

Dobra obsługa klienta

Pros: Pozwolili mi odebrać samochód na godzinę wcześniej.

Reviewed Aug 2017

review from
10.0

Pros: Bardzo wygodne i super cena!

Reviewed Mar 2017

review from

8.4

Quick and Easy Drop Off

Pros: Associate was pleasant and very helpful. It took less than five minutes to check the car in and receive my receipt

Reviewed Mar 2017

review from
7.6

Efficient courtesy

Pros: Knowledge efficient staff for drop off

Cons: N/A

Reviewed Nov 2015

review from

6.4

Changing the car was a project

Pros: Drop off and pick up was easy. The guy brought the vehicle to us since it was the end of the day.

Cons: We booked a full size SUV but unfortunately they had to switch to a Van. We took the van but the van's seats were crooked. We drove half way and tried to switch the vehicles but anywhere we went they showed least interest in helping us.

Reviewed Nov 2018

review from
6.4

Ok BUIT Could Have been BETTER or GREAT!!

Pros: The Shuttle Van was the 15 seat we needed and Little extra space. Good on Fuel as well.

Cons: The Insurance needed to cover the 15 Passenger Van was not enough to cover so i had to get additional Coverage$$$ Also there was a Safety issue with one of the seats did not have a belt buckle locking clip? Was missing so that had caused some discomfort to couple of passengers due to Sharp edges had caused some cuts and small lacerations on 3 passengers.

Reviewed Aug 2017

review from
2.0

Pros: I gave National a poor review because their final credit card charge was twice what I had reserved the car for. I will now have to go through the process of disputing the charge with my credit card company. I spent a lot of time researching companies, vehicles and prices as I was looking for a one way rental. Now I have to spend even more time getting the price honored.

Reviewed Feb 2017

review from

Rated #6

Thrifty

7.6 Good (75 reviews)

1 location at Dallas Love Field Airport

╳

Thrifty reviews

Car rental locations

Thrifty

Locations at Dallas Love Field Airport

3398 Tom Branniff Drive

+1 877 283 0898

All Thrifty reviews

Thrifty reviews at Dallas Love Field Airport

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car was clean

pick up and drop

great car

car was great

picked up the car

compact car

drop off the car

great price

friendly staff

long line

great experience

8.0

Pros: Easy to drop off and helpful staff when adding on the toll pass. Car was clean and enjoyable to drive

Cons: I don’t feel the counter was properly staffed for the day’s arrival. There was a massive line and only 2 people working check-in. I don’t feel waiting 45 min for your car rental starts the experience on the right foot. Reviewing the volume and staffing more appropriately would help

Reviewed Jul 2019

review from
5.6

Pros: Everyone seemed overwhelmed, short,running around . Before I left the lot, the lady at the gate was very nice. I believe her name was Rebecca.

Cons: More agents open to assist customers and cars actually available to rent. Had to wait for cars to be returned , the whole lot was empty. Yes, I received a free upgrade, but I rented a mid size car for a reason, I don’t like to drive large cars. I was upgraded to an SUV.

Reviewed Jul 2019

review from
9.6

Pros: Great customer service especially when dropping off!

Reviewed Jul 2019

review from
10.0

Pros: Very friendly and helpful despite dealing with a very full lobby of customers.

Cons: Maybe another agent or two.

Reviewed Apr 2019

review from
10.0

Cons: The location was not easy to find.

Reviewed Apr 2019

review from
10.0

Pros: Troy, who checked me out with the car, is the best employee I've ever seen at a rental counter.

Cons: I was renting locally, but had to go to the rental desk inside Love Field, to discover that there was a sign on all the rental desks saying "take the shuttle". I could have just gone straight to the counter at the lot!

Reviewed Feb 2019

review from
9.6

Pros: The car was clean upon pick up. We liked the fact that we could pick our own SUV from perhaps 3 or 4 different makes/models. Returning the car was easy and fast.

Cons: When checking out the car, the agent explained two different options for dealing with tolls in the Dallas metro area. Not being familiar with Dallas and not knowing if toll roads would be involved, I felt rushed to make a decision that I could possibly regret.

Reviewed Jan 2019

review from
8.8

Overall, a good experience

Pros: Fast check in and check out! Great customer service and speedy and frequent courtesy van shuttle!

Cons: The car wasn't clean and had not been prepped. Not a big deal. It ran fine.

Reviewed Oct 2018

review from
6.4

Pros: Returning car, agent was professional.

Cons: Dirty, no review of condition, agent pushed hard for expensive insurance

Reviewed Sep 2018

review from
8.0

Pros: Painless shuttle to and from.

Cons: Chevy truck seemed to need shocks, would bounce a lot over any bump.

Reviewed Sep 2018

review from
10.0

Easy, clean and super friendly

Pros: The shuttle from the airport was timely, the customer service representative was knowledgeable and friendly. Pickup and drop off were super easy. The car was in great shape and spotless. Thank you Trey and Thrifty!

Reviewed Aug 2018

review from
6.8

Pick Up was not ready at the desired time

Pros: The price was good, the truck i rented was in good mechanical condition and clean

Cons: The truck was not ready when I got there, it took 20 minutes for the vehicle to be ready

Reviewed May 2018

review from

9.6

Pros: Great customer service especially when dropping off!

Reviewed Jul 2019

review from
10.0

Pros: Very friendly and helpful despite dealing with a very full lobby of customers.

Cons: Maybe another agent or two.

Reviewed Apr 2019

review from
10.0

Cons: The location was not easy to find.

Reviewed Apr 2019

review from
10.0

Pros: Troy, who checked me out with the car, is the best employee I've ever seen at a rental counter.

Cons: I was renting locally, but had to go to the rental desk inside Love Field, to discover that there was a sign on all the rental desks saying "take the shuttle". I could have just gone straight to the counter at the lot!

Reviewed Feb 2019

review from
9.6

Pros: The car was clean upon pick up. We liked the fact that we could pick our own SUV from perhaps 3 or 4 different makes/models. Returning the car was easy and fast.

Cons: When checking out the car, the agent explained two different options for dealing with tolls in the Dallas metro area. Not being familiar with Dallas and not knowing if toll roads would be involved, I felt rushed to make a decision that I could possibly regret.

Reviewed Jan 2019

review from
8.8

Overall, a good experience

Pros: Fast check in and check out! Great customer service and speedy and frequent courtesy van shuttle!

Cons: The car wasn't clean and had not been prepped. Not a big deal. It ran fine.

Reviewed Oct 2018

review from
10.0

Easy, clean and super friendly

Pros: The shuttle from the airport was timely, the customer service representative was knowledgeable and friendly. Pickup and drop off were super easy. The car was in great shape and spotless. Thank you Trey and Thrifty!

Reviewed Aug 2018

review from

8.0

Pros: Easy to drop off and helpful staff when adding on the toll pass. Car was clean and enjoyable to drive

Cons: I don’t feel the counter was properly staffed for the day’s arrival. There was a massive line and only 2 people working check-in. I don’t feel waiting 45 min for your car rental starts the experience on the right foot. Reviewing the volume and staffing more appropriately would help

Reviewed Jul 2019

review from
8.0

Pros: Painless shuttle to and from.

Cons: Chevy truck seemed to need shocks, would bounce a lot over any bump.

Reviewed Sep 2018

review from
6.8

Pick Up was not ready at the desired time

Pros: The price was good, the truck i rented was in good mechanical condition and clean

Cons: The truck was not ready when I got there, it took 20 minutes for the vehicle to be ready

Reviewed May 2018

review from

5.6

Pros: Everyone seemed overwhelmed, short,running around . Before I left the lot, the lady at the gate was very nice. I believe her name was Rebecca.

Cons: More agents open to assist customers and cars actually available to rent. Had to wait for cars to be returned , the whole lot was empty. Yes, I received a free upgrade, but I rented a mid size car for a reason, I don’t like to drive large cars. I was upgraded to an SUV.

Reviewed Jul 2019

review from
6.4

Pros: Returning car, agent was professional.

Cons: Dirty, no review of condition, agent pushed hard for expensive insurance

Reviewed Sep 2018

review from

Rated #7

Budget

7.2 Good (85 reviews)

1 location at Dallas Love Field Airport

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Budget

Locations at Dallas Love Field Airport

7020 Cedar Springs Road

+1 214 353 4940

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6.0

Cons: Left side mirror water spotted

Reviewed Mar 2019

review from
2.0

Pros: I told the guy at the reservation desk they got the dates wrong. He never corrected it then they charged late fees for not having the car back in time. Will never use them again.

Cons: When I told them about their error... they didn't care or try to make any amends.

Reviewed Feb 2019

review from
5.2

Pros: Pickup/dropoff was very easy

Cons: Car had expired registration, the tires were out of alignment, and the car they gave me was not similar to what I paid for when booking

Reviewed Dec 2018

review from
8.0

Cons: Rate was a Little higher than advertised

Reviewed Jul 2018

review from
5.6

Lot of stress

Pros: The vehicle was good on gas.

Cons: The cost of The car had many hidden prices. Our debit cards were accepted by the Budget system so we're at budget for almost 3 hours. Thankfully a had a friend of a friend rent the car in his name so we ended up paying over double the original cost. The car had not been washed properly. They just handed us the car papers and where it was at without doing a inspection of the car with us. The tire pressure in the tires were looking so I spent $3 to fix that.

Reviewed Jul 2018

review from
10.0

Bobby, our agent, went above and beyond to help us!

Pros: Great roomy vehicle to make a looonnng one day drive! Thanks to Bobby for suggesting a change - we would have been stuffed in otherwise.

Cons: No complaints at all.

Reviewed May 2018

review from
2.0

Pros: I asked for pickup at dfw my scheduled pick up became DAL. Not only could I not get to DAL when my delayed flight landed at 3am, I was told DAL closed at 1am and had to pay more than 4 times for an alternative rental from a different company. I have always trusted Kayak but this is a deal breaker. Aurevoir.

Reviewed Dec 2017

review from
2.0

Thank God for Enterprise.

Pros: I liked nothing about my Budget.

Cons: I booked and received confirmation for my reservation with Budget. I was to rent a car from DFW international and drive one way to Wichita Falls. I arrived and was told my reservation was for Love Field airport and the price would be $100 higher. I was told to take an Uber to Love Field or pay $100 more than I was quoted. Luckily all the car rentals are in the same building so I walked next door to Enterprise and they set me up with the same deal I was originally offered from Budget. Budget screwed up my reservation and tries to overcharge me. Enterprise made it right. Budget will never get my business whereas Enterprise has earned mine for life. Watch out for Budget.

Reviewed Nov 2017

review from
2.0

Horrible service and paid way too much!

Cons: Long lines to get rental, poor customer service. Price was quoted wasn’t what was charged.

Reviewed Nov 2017

review from
6.4

Pros: Pickup took 45 minutes. Not good. Can't plan effectively if the counter is so slow.

Reviewed Sep 2017

review from
10.0

Pros: Ease of picking up the car and dropping it off once I got to the rental center.

Cons: Shuttle bus ride to and from the rental center. It added time to both ends of the car rental.

Reviewed Sep 2017

review from
10.0

Great customer service!

Pros: Everyone was awesome! It was fast and easy. Thank you!

Reviewed Sep 2017

review from

10.0

Bobby, our agent, went above and beyond to help us!

Pros: Great roomy vehicle to make a looonnng one day drive! Thanks to Bobby for suggesting a change - we would have been stuffed in otherwise.

Cons: No complaints at all.

Reviewed May 2018

review from
10.0

Pros: Ease of picking up the car and dropping it off once I got to the rental center.

Cons: Shuttle bus ride to and from the rental center. It added time to both ends of the car rental.

Reviewed Sep 2017

review from
10.0

Great customer service!

Pros: Everyone was awesome! It was fast and easy. Thank you!

Reviewed Sep 2017

review from

8.0

Cons: Rate was a Little higher than advertised

Reviewed Jul 2018

review from

6.0

Cons: Left side mirror water spotted

Reviewed Mar 2019

review from
2.0

Pros: I told the guy at the reservation desk they got the dates wrong. He never corrected it then they charged late fees for not having the car back in time. Will never use them again.

Cons: When I told them about their error... they didn't care or try to make any amends.

Reviewed Feb 2019

review from
5.2

Pros: Pickup/dropoff was very easy

Cons: Car had expired registration, the tires were out of alignment, and the car they gave me was not similar to what I paid for when booking

Reviewed Dec 2018

review from
5.6

Lot of stress

Pros: The vehicle was good on gas.

Cons: The cost of The car had many hidden prices. Our debit cards were accepted by the Budget system so we're at budget for almost 3 hours. Thankfully a had a friend of a friend rent the car in his name so we ended up paying over double the original cost. The car had not been washed properly. They just handed us the car papers and where it was at without doing a inspection of the car with us. The tire pressure in the tires were looking so I spent $3 to fix that.

Reviewed Jul 2018

review from
2.0

Pros: I asked for pickup at dfw my scheduled pick up became DAL. Not only could I not get to DAL when my delayed flight landed at 3am, I was told DAL closed at 1am and had to pay more than 4 times for an alternative rental from a different company. I have always trusted Kayak but this is a deal breaker. Aurevoir.

Reviewed Dec 2017

review from
2.0

Thank God for Enterprise.

Pros: I liked nothing about my Budget.

Cons: I booked and received confirmation for my reservation with Budget. I was to rent a car from DFW international and drive one way to Wichita Falls. I arrived and was told my reservation was for Love Field airport and the price would be $100 higher. I was told to take an Uber to Love Field or pay $100 more than I was quoted. Luckily all the car rentals are in the same building so I walked next door to Enterprise and they set me up with the same deal I was originally offered from Budget. Budget screwed up my reservation and tries to overcharge me. Enterprise made it right. Budget will never get my business whereas Enterprise has earned mine for life. Watch out for Budget.

Reviewed Nov 2017

review from
2.0

Horrible service and paid way too much!

Cons: Long lines to get rental, poor customer service. Price was quoted wasn’t what was charged.

Reviewed Nov 2017

review from
6.4

Pros: Pickup took 45 minutes. Not good. Can't plan effectively if the counter is so slow.

Reviewed Sep 2017

review from

Rated #8

Dollar

6.7 Good (114 reviews)

1 location at Dallas Love Field Airport

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Dollar

Locations at Dallas Love Field Airport

3398 Tom Branniff Drive

+1 866 434 2226

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10.0

Pros: Staff was friendly and helpful. Everyone was very helpful to me as a single female traveler.

Cons: Everything was easy and perfect. No problems.

Reviewed Jan 2019

review from
6.0

Pros: agreed upon subtotal of rental was correct.

Cons: Attempts to upsell are never a good thing for me. But doing so before advising me of Toll Road taxes and the options to pay these fees make me angry. It is my opinion ALL rentals either ALL incurred tolls out of Corporate acct or advise renter BEFORE proceeding with paperwork.

Reviewed Sep 2018

review from
10.0

Pros: They helped me

Cons: Customer service

Reviewed Jul 2018

review from
2.0

Disliked service

Cons: They didn’t have the truck I needed saying they didn’t have truck.

Reviewed Jul 2018

review from
9.6

Pros: The pick up and drop off process was very easy. The agent even suggested a great place for lunch since we were in town for the races and we ate at Gas Monkey Bar and Grill and had an excellent time and great food. She was great!

Reviewed Jun 2018

review from
2.4

Wrong airport

Pros: Cheap car but you get what you pay for...

Cons: Kayak did not clearly state that the car which when I searched at one airport, was going to be 15 miles away at another airport. I have no idea why anyone would book a car from a different airport than they were arriving or searching for... Please fix this 'feature' or clearly state that the car will not be at the airport in which you included in your search criteria.

Reviewed May 2018

review from
2.0

Cons: Price wasn’t the same as announced!

Reviewed May 2018

review from
4.4

Cons: Too long to pickup musky smell

Reviewed Apr 2018

review from
10.0

Easy, fast, reliable

Pros: Pickup was fast and the selection was great. Very affordable and transaction was smooth.

Cons: Nothing

Reviewed Feb 2018

review from
10.0

Booked at wrong airport

Pros: Dollar was great, but be careful to book at the right Dallas airport.

Reviewed Nov 2017

review from
4.4

Cons: Too expensive and add one

Reviewed Oct 2017

review from
3.6

Hidden Fees & Poor Service

Cons: It was impossible to understand the clerk who checked us out when we first arrived. He was quiet, talked fast and we kept asking him to repeat himself. What we did understand was that the final cost was over $100 more than what we were quoted. When I asked why, he replied that the quote didn't include ... something that I couldn't understand what he said. At that point we had already waited almost a half hour at the airport for our shuttle to pick us up, so we just wanted out car and to get out of there. Very frustrating experience.

Reviewed Oct 2017

review from

10.0

Pros: Staff was friendly and helpful. Everyone was very helpful to me as a single female traveler.

Cons: Everything was easy and perfect. No problems.

Reviewed Jan 2019

review from
10.0

Pros: They helped me

Cons: Customer service

Reviewed Jul 2018

review from
9.6

Pros: The pick up and drop off process was very easy. The agent even suggested a great place for lunch since we were in town for the races and we ate at Gas Monkey Bar and Grill and had an excellent time and great food. She was great!

Reviewed Jun 2018

review from
10.0

Easy, fast, reliable

Pros: Pickup was fast and the selection was great. Very affordable and transaction was smooth.

Cons: Nothing

Reviewed Feb 2018

review from
10.0

Booked at wrong airport

Pros: Dollar was great, but be careful to book at the right Dallas airport.

Reviewed Nov 2017

review from

6.0

Pros: agreed upon subtotal of rental was correct.

Cons: Attempts to upsell are never a good thing for me. But doing so before advising me of Toll Road taxes and the options to pay these fees make me angry. It is my opinion ALL rentals either ALL incurred tolls out of Corporate acct or advise renter BEFORE proceeding with paperwork.

Reviewed Sep 2018

review from
2.0

Disliked service

Cons: They didn’t have the truck I needed saying they didn’t have truck.

Reviewed Jul 2018

review from
2.4

Wrong airport

Pros: Cheap car but you get what you pay for...

Cons: Kayak did not clearly state that the car which when I searched at one airport, was going to be 15 miles away at another airport. I have no idea why anyone would book a car from a different airport than they were arriving or searching for... Please fix this 'feature' or clearly state that the car will not be at the airport in which you included in your search criteria.

Reviewed May 2018

review from
2.0

Cons: Price wasn’t the same as announced!

Reviewed May 2018

review from
4.4

Cons: Too long to pickup musky smell

Reviewed Apr 2018

review from
4.4

Cons: Too expensive and add one

Reviewed Oct 2017

review from
3.6

Hidden Fees & Poor Service

Cons: It was impossible to understand the clerk who checked us out when we first arrived. He was quiet, talked fast and we kept asking him to repeat himself. What we did understand was that the final cost was over $100 more than what we were quoted. When I asked why, he replied that the quote didn't include ... something that I couldn't understand what he said. At that point we had already waited almost a half hour at the airport for our shuttle to pick us up, so we just wanted out car and to get out of there. Very frustrating experience.

Reviewed Oct 2017

review from

Rated #9

Hertz

6.7 Good (48 reviews)

1 location at Dallas Love Field Airport

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Hertz

Locations at Dallas Love Field Airport

7212 Cedar Springs

+1 214 350 7071

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8.8

Cons: First truck had a bad smoke smell

Reviewed Aug 2019

review from
2.8

Cons: Cheated from pick up location

Reviewed Aug 2019

review from
5.2

Cons: Inside windows were dirty when I picked up the SUV, causing bad glare. I had to clean them myself. Then they tried to charge me $300 because there was dog hair in the car...ridiculous. I vacuumed it out and returned the car.

Reviewed Jul 2019

review from
5.6

Pros: Car was great.

Cons: Pick up agent kept trying to up-sell me without letting me know what she was offering was additional charge. When I asked her if what she was offering was additional to what I had reserved she just replied with ‘I think so’

Reviewed May 2019

review from
5.2

The pick was confusing

Pros: Drop off was quick

Cons: Pick up took a long time. Representative was not helpful or nice.

Reviewed Dec 2018

review from
6.0

Pros: That we got a rental

Cons: The rental smell and doors and cruise control they were broken

Reviewed Jul 2017

review from
10.0

Jeep Compass

Pros: It was a great vehicle for a short trip and really matched up to our needs on this trip. We did some sight-seeing and visited with family. It had the perfect amount of room for luggage and handled well on the highway. I really liked the turning radius it has for tight places. I had to parallel park and zipped right in the space.

Cons: It was not as efficient on fuel as I expected.

Reviewed May 2017

review from
6.4

Cons: Unclear on options like GPS & Toll tag

Reviewed Apr 2017

review from
8.0

Pros: I got the car I was comfortable driving since I have a similar one at home.

Cons: I had to pay 77. 50 for a taxi from one airport to another to pick up the car. When I turned the car in, I had to fill out an accident report for something that did not happen while I had the car. The rep was nice enough to have a driver take me to the airport to catch my flight home. Charged more when I turned it in with no explanation.

Reviewed Apr 2017

review from
6.0

Pros: The customer service at the DFW airport did everything possible for me to change my reservation to the correct airport.

Cons: When making the reservation, the reservation was made for the wrong airport. I thought I made the reservation for DFW airport but I actually made the reservation for Dallas Love Field.

Reviewed Apr 2017

review from
2.0

Worst rental I've ever had

Pros: Nothing

Cons: Location! It's way away from the airport, but the shuttle doesn't bring you to that one! After waiting in line for about an hour, they explain you're at the wrong hertz location, that other location is 25 mins away, you can uber from there, you have to go back to the airport via the shuttle or use some shady pick up service the guy behind the counter calls for you. That price was $65 to drive 20 mins to pick up the car. They wouldn't transfer the rental or credit the account. I lost the money for the first rental and just ordered another car from that location. Worst car rental experience I've had.

Reviewed Apr 2017

review from
2.0

Cons: There was a mistake in my prepaid rental regarding which airport I am to pick up my car. DFW vs DAL. I didn't realize I made reservations from DAL airport. No alerts were generated even though I provided United as my carrier and also provided my flight number that would reach ONLY DFW. Hertz staff at DFW aren't much of help. Video Kiosks are Joke.

Reviewed Apr 2017

review from

8.8

Cons: First truck had a bad smoke smell

Reviewed Aug 2019

review from
10.0

Jeep Compass

Pros: It was a great vehicle for a short trip and really matched up to our needs on this trip. We did some sight-seeing and visited with family. It had the perfect amount of room for luggage and handled well on the highway. I really liked the turning radius it has for tight places. I had to parallel park and zipped right in the space.

Cons: It was not as efficient on fuel as I expected.

Reviewed May 2017

review from

8.0

Pros: I got the car I was comfortable driving since I have a similar one at home.

Cons: I had to pay 77. 50 for a taxi from one airport to another to pick up the car. When I turned the car in, I had to fill out an accident report for something that did not happen while I had the car. The rep was nice enough to have a driver take me to the airport to catch my flight home. Charged more when I turned it in with no explanation.

Reviewed Apr 2017

review from

2.8

Cons: Cheated from pick up location

Reviewed Aug 2019

review from
5.2

Cons: Inside windows were dirty when I picked up the SUV, causing bad glare. I had to clean them myself. Then they tried to charge me $300 because there was dog hair in the car...ridiculous. I vacuumed it out and returned the car.

Reviewed Jul 2019

review from
5.6

Pros: Car was great.

Cons: Pick up agent kept trying to up-sell me without letting me know what she was offering was additional charge. When I asked her if what she was offering was additional to what I had reserved she just replied with ‘I think so’

Reviewed May 2019

review from
5.2

The pick was confusing

Pros: Drop off was quick

Cons: Pick up took a long time. Representative was not helpful or nice.

Reviewed Dec 2018

review from
6.0

Pros: That we got a rental

Cons: The rental smell and doors and cruise control they were broken

Reviewed Jul 2017

review from
6.4

Cons: Unclear on options like GPS & Toll tag

Reviewed Apr 2017

review from
6.0

Pros: The customer service at the DFW airport did everything possible for me to change my reservation to the correct airport.

Cons: When making the reservation, the reservation was made for the wrong airport. I thought I made the reservation for DFW airport but I actually made the reservation for Dallas Love Field.

Reviewed Apr 2017

review from
2.0

Worst rental I've ever had

Pros: Nothing

Cons: Location! It's way away from the airport, but the shuttle doesn't bring you to that one! After waiting in line for about an hour, they explain you're at the wrong hertz location, that other location is 25 mins away, you can uber from there, you have to go back to the airport via the shuttle or use some shady pick up service the guy behind the counter calls for you. That price was $65 to drive 20 mins to pick up the car. They wouldn't transfer the rental or credit the account. I lost the money for the first rental and just ordered another car from that location. Worst car rental experience I've had.

Reviewed Apr 2017

review from
2.0

Cons: There was a mistake in my prepaid rental regarding which airport I am to pick up my car. DFW vs DAL. I didn't realize I made reservations from DAL airport. No alerts were generated even though I provided United as my carrier and also provided my flight number that would reach ONLY DFW. Hertz staff at DFW aren't much of help. Video Kiosks are Joke.

Reviewed Apr 2017

review from

Rated #10

Advantage

6.2 Good (60 reviews)

1 location at Dallas Love Field Airport

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Locations at Dallas Love Field Airport

6814 Harry Hines Blvd.

+1 214 351 0108

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3.6

Will not use Advantage again

Pros: Nothing

Cons: Air conditioning went out and was spewing freon fumes in the vehicle. I was in Texas in 100 degree heat. When I share this with the customer service person on the phone, she was very cavalier -- didn't even offer an apology or attempt to make it right. The drop off location at Dallas Lovefield was very hard to find.

Reviewed Jul 2017

review from
4.0

Pros: It was the least expensive option of all companies.

Cons: The car felt like it was "floating" and I felt anxious about driving but had to keep going as I had to be to my destination. Perhaps it needed to be aligned but it should have been in good working order. The building was not well marked. I had a tough time figuring out where to go, even with my GPS.

Reviewed Jul 2017

review from
2.0

Dirty, beat up car with sticky goo on driver seat

Pros: Shuttle interval to airport

Cons: Check-in took too long, about an, hour. Employee knew very little. Airconditioning in building was broken and was insanely hot. Everyone had to stand to keep their place in line.

Reviewed May 2017

review from
3.2

Pros: The car was clean, but not well kept. Had some definite mechanical problems.

Cons: Took forever to get registered. Over an hour and a half, and I was sixth in line. Unfriendly staff who wanted to be there less than me. I will pay more for a reliable company. Lesson learned

Reviewed May 2017

review from
7.2

Blah

Pros: They switched the car for me because the other was a little to girly lol (wine colored Chrysler 200). If you rent a car from them and live within 65 miles your limited to 250 miles A day instead of unlimited miles. Which that doesn't make sense to me because if you want to rent a car to drive somewhere you're not gonna drive 70 miles away from your house so that part seems like a little catch 22 to me. But the manager did fix it and add some extra miles on there to cover the amount I need it for the trip. They should list that clause and they do not and they said they've had that complaint many times before and I'm not sure why if you have a complain about something many times before you don't just fix it

Cons: See above reference about living within 65 miles of the rental place and needing to drive out of town and how many miles are going to limit you to without telling you that ahead of time so you've already made the plans to be there and then they want to change it up when you get there

Reviewed Apr 2017

review from
2.0

Cons: rental was suppose to be a suburban or equal even called the week before to confirm got there and was told that they do not have this class of vehicle. then I was told that I would only have 150 miles a day instead of unlimited miles I needed this to go to McAllen Tx a 1100 mile round trip to pick up 6 family members with luggage. will never use advantage again

Reviewed Jan 2017

review from
2.0

Cons: The Advantage desk was closed in Dallas and we sent to Ez cars. The pickup was slow as the staff didn't appear helpful or eager to please. We were forced into accepting a toll fee as we would undoubtedly use toll roads in Texas and we had to pay for them in advance. This in fact was untrue, we travelled extensively throughout the state and didn't touch a toll road.

Reviewed Oct 2016

review from
10.0

Very positive experience

Pros: Vehicle was the model I requested, Toyota Camry. It was quite new, with less than 2000 miles, and very clean. Service was friendly and helpful.

Cons: Off-site airport location is the only downside, but the shuttle comes regularly

Reviewed Jul 2016

review from
2.0

Over $350 mistake

Cons: Reserved car from Love Field Tx. but I was at DFW - My fault so I understood when I lost discount to rent from DFW. Advantage then made me upgrade because their other cars damaged by hail. I was charged over double from what I was originally charged. Nice way to treat customers.

Reviewed May 2016

review from
4.8

Lots of dings on the rental car

Pros: Car handled fine and got good mileage

Cons: Car left a lot to be desired. It had many dings on it so care wasn't a priority. I mistakenly left my sunglasses and case in the car and would like to get them, if they are found, but I don't hold much hope for that. Facility to pick up and drop off the car left a lot to be desired. while we didn't wait too long for the bus to take us to the airport, we were picked up in the middle of their parking lot. If it had been raining, it would have been a disaster. I would not recommend this facility or company based on this

Reviewed May 2016

review from
10.0

Pros: Good vehicle value.

Reviewed Apr 2016

review from
9.6

Pros: I got an SUV and it drove great. Ladies at the counter were nice, the men at the lot were too, but not overly friendly. I would rent again.

Cons: If I wasn't already familiar with the area, I would have had trouble returning the car. They did not offer me a map and the car had no GPS.

Reviewed Apr 2016

review from

10.0

Very positive experience

Pros: Vehicle was the model I requested, Toyota Camry. It was quite new, with less than 2000 miles, and very clean. Service was friendly and helpful.

Cons: Off-site airport location is the only downside, but the shuttle comes regularly

Reviewed Jul 2016

review from
10.0

Pros: Good vehicle value.

Reviewed Apr 2016

review from
9.6

Pros: I got an SUV and it drove great. Ladies at the counter were nice, the men at the lot were too, but not overly friendly. I would rent again.

Cons: If I wasn't already familiar with the area, I would have had trouble returning the car. They did not offer me a map and the car had no GPS.

Reviewed Apr 2016

review from

7.2

Blah

Pros: They switched the car for me because the other was a little to girly lol (wine colored Chrysler 200). If you rent a car from them and live within 65 miles your limited to 250 miles A day instead of unlimited miles. Which that doesn't make sense to me because if you want to rent a car to drive somewhere you're not gonna drive 70 miles away from your house so that part seems like a little catch 22 to me. But the manager did fix it and add some extra miles on there to cover the amount I need it for the trip. They should list that clause and they do not and they said they've had that complaint many times before and I'm not sure why if you have a complain about something many times before you don't just fix it

Cons: See above reference about living within 65 miles of the rental place and needing to drive out of town and how many miles are going to limit you to without telling you that ahead of time so you've already made the plans to be there and then they want to change it up when you get there

Reviewed Apr 2017

review from

3.6

Will not use Advantage again

Pros: Nothing

Cons: Air conditioning went out and was spewing freon fumes in the vehicle. I was in Texas in 100 degree heat. When I share this with the customer service person on the phone, she was very cavalier -- didn't even offer an apology or attempt to make it right. The drop off location at Dallas Lovefield was very hard to find.

Reviewed Jul 2017

review from
4.0

Pros: It was the least expensive option of all companies.

Cons: The car felt like it was "floating" and I felt anxious about driving but had to keep going as I had to be to my destination. Perhaps it needed to be aligned but it should have been in good working order. The building was not well marked. I had a tough time figuring out where to go, even with my GPS.

Reviewed Jul 2017

review from
2.0

Dirty, beat up car with sticky goo on driver seat

Pros: Shuttle interval to airport

Cons: Check-in took too long, about an, hour. Employee knew very little. Airconditioning in building was broken and was insanely hot. Everyone had to stand to keep their place in line.

Reviewed May 2017

review from
3.2

Pros: The car was clean, but not well kept. Had some definite mechanical problems.

Cons: Took forever to get registered. Over an hour and a half, and I was sixth in line. Unfriendly staff who wanted to be there less than me. I will pay more for a reliable company. Lesson learned

Reviewed May 2017

review from
2.0

Cons: rental was suppose to be a suburban or equal even called the week before to confirm got there and was told that they do not have this class of vehicle. then I was told that I would only have 150 miles a day instead of unlimited miles I needed this to go to McAllen Tx a 1100 mile round trip to pick up 6 family members with luggage. will never use advantage again

Reviewed Jan 2017

review from
2.0

Cons: The Advantage desk was closed in Dallas and we sent to Ez cars. The pickup was slow as the staff didn't appear helpful or eager to please. We were forced into accepting a toll fee as we would undoubtedly use toll roads in Texas and we had to pay for them in advance. This in fact was untrue, we travelled extensively throughout the state and didn't touch a toll road.

Reviewed Oct 2016

review from
2.0

Over $350 mistake

Cons: Reserved car from Love Field Tx. but I was at DFW - My fault so I understood when I lost discount to rent from DFW. Advantage then made me upgrade because their other cars damaged by hail. I was charged over double from what I was originally charged. Nice way to treat customers.

Reviewed May 2016

review from
4.8

Lots of dings on the rental car

Pros: Car handled fine and got good mileage

Cons: Car left a lot to be desired. It had many dings on it so care wasn't a priority. I mistakenly left my sunglasses and case in the car and would like to get them, if they are found, but I don't hold much hope for that. Facility to pick up and drop off the car left a lot to be desired. while we didn't wait too long for the bus to take us to the airport, we were picked up in the middle of their parking lot. If it had been raining, it would have been a disaster. I would not recommend this facility or company based on this

Reviewed May 2016

review from

Rated #11

Payless

5.8 Okay (173 reviews)

1 location at Dallas Love Field Airport

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Payless reviews

Car rental locations

Payless

Locations at Dallas Love Field Airport

7020 Cedar Springs Road

+1 972 505 2880

All Payless reviews

Payless reviews at Dallas Love Field Airport

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great car

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took about five minutes

4.8

Cons: The car could have been cleaned with an oil change.

Reviewed Jul 2019

review from
2.0

Pros: Do not rent from this place ! They overcharged me and claimed I kept the car two extra days and I didn’t ! And the. Went to charge for tolls over two weeks later and I never took the tollway !

Cons: Believe your customers when they tell you that they returned the car on time and on the date scheduled. And actually return emails

Reviewed Jun 2019

review from
5.2

Pros: Clean car. Personable staff.

Cons: Overall price when compared to other rentals. Trunk was not thoroughly cleaned out before pick-up. Did not make me aware of the governor on the car's engine, would could have been potentially dangerous, given Dallas traffic.

Reviewed May 2019

review from
10.0

Pros: New car, only 1500 miles. Great Staff. They suggested places to dine. Very fun.

Reviewed May 2019

review from
2.8

Cons: Went with another company.

Reviewed May 2019

review from
8.0

Pros: Easy drop off

Cons: Difficult to find where to go for Payless because it is not as prominently shown on signs as other car rental names. Long wait time at pickup.

Reviewed Apr 2019

review from
3.2

Pros: Sound of exhaust

Cons: Original car was mustang GT. It absolutely REEKED of cigarette smoke. I drove it from airport to hotel, hoping the smell would dissipate. Nope. Everything I had in car had to be washed. Spent two hours driving back to rental location to get another car. No discount offered for my trouble.

Reviewed Apr 2019

review from
3.6

Cons: Customer service was dishonest. I made reservations for a one-way car from Dallas to Wichita. I had to ask the attendant several times to repeat herself because I could not hear her. I explained to her I was hearing impaired, but she still would not help me. Cost me $350 because she was dishonest

Reviewed Mar 2019

review from
9.2

Cons: Very satisfied with price and timelines of shuttle transportation back into the airport. Check out was a little time consuming because the computers were down. But overall very satisfied!!

Reviewed Feb 2019

review from
10.0

Pros: Hassle free pick up. Nice and clean car!

Reviewed Dec 2018

review from
2.0

Terrible car that smelled like smoke

Cons: The guy at the counter was rude and acted annoyed that I was even there. He argued with me when I declined the insurance and an upgrade which was 30 additional dollars a day. The car I received had not been cleaned and smelled of smoke. Won’t rent from them again

Reviewed Oct 2018

review from
8.8

Need to clearly mark the dropoff location at Love Field

Cons: I had to circle the airport a few times before I saw the very small Payless Car return sign whereas all the other rental companies had well-marked return locations.

Reviewed Aug 2018

review from

10.0

Pros: New car, only 1500 miles. Great Staff. They suggested places to dine. Very fun.

Reviewed May 2019

review from
9.2

Cons: Very satisfied with price and timelines of shuttle transportation back into the airport. Check out was a little time consuming because the computers were down. But overall very satisfied!!

Reviewed Feb 2019

review from
10.0

Pros: Hassle free pick up. Nice and clean car!

Reviewed Dec 2018

review from
8.8

Need to clearly mark the dropoff location at Love Field

Cons: I had to circle the airport a few times before I saw the very small Payless Car return sign whereas all the other rental companies had well-marked return locations.

Reviewed Aug 2018

review from

8.0

Pros: Easy drop off

Cons: Difficult to find where to go for Payless because it is not as prominently shown on signs as other car rental names. Long wait time at pickup.

Reviewed Apr 2019

review from

4.8

Cons: The car could have been cleaned with an oil change.

Reviewed Jul 2019

review from
2.0

Pros: Do not rent from this place ! They overcharged me and claimed I kept the car two extra days and I didn’t ! And the. Went to charge for tolls over two weeks later and I never took the tollway !

Cons: Believe your customers when they tell you that they returned the car on time and on the date scheduled. And actually return emails

Reviewed Jun 2019

review from
5.2

Pros: Clean car. Personable staff.

Cons: Overall price when compared to other rentals. Trunk was not thoroughly cleaned out before pick-up. Did not make me aware of the governor on the car's engine, would could have been potentially dangerous, given Dallas traffic.

Reviewed May 2019

review from
2.8

Cons: Went with another company.

Reviewed May 2019

review from
3.2

Pros: Sound of exhaust

Cons: Original car was mustang GT. It absolutely REEKED of cigarette smoke. I drove it from airport to hotel, hoping the smell would dissipate. Nope. Everything I had in car had to be washed. Spent two hours driving back to rental location to get another car. No discount offered for my trouble.

Reviewed Apr 2019

review from
3.6

Cons: Customer service was dishonest. I made reservations for a one-way car from Dallas to Wichita. I had to ask the attendant several times to repeat herself because I could not hear her. I explained to her I was hearing impaired, but she still would not help me. Cost me $350 because she was dishonest

Reviewed Mar 2019

review from
2.0

Terrible car that smelled like smoke

Cons: The guy at the counter was rude and acted annoyed that I was even there. He argued with me when I declined the insurance and an upgrade which was 30 additional dollars a day. The car I received had not been cleaned and smelled of smoke. Won’t rent from them again

Reviewed Oct 2018

review from

Sunnycars

2 locations at Dallas Love Field Airport

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Car rental locations

Sunnycars

Locations at Dallas Love Field Airport

3377 Edwards Avenue

7366 Cedar Springs Road

Advance Car And Truck Rental

1 location at Dallas Love Field Airport

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Car rental locations

Advance Car And Truck Rental

Locations at Dallas Love Field Airport

6814 Harry Hines Blvd Suite A, Dallas, Dallas County, Texas

+1 214 351 0108

E-Z Rent-A-Car

1 location at Dallas Love Field Airport

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Car rental locations

E-Z Rent-A-Car

Locations at Dallas Love Field Airport

6814 Harry Hines Blvd.

+1 214 351 0108

Europcar

1 location at Dallas Love Field Airport

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Car rental locations

Europcar

Locations at Dallas Love Field Airport

Please Go To The Advantage Counter

+1 214 351 0108

Flight Car

1 location at Dallas Love Field Airport

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Car rental locations

Flight Car

Locations at Dallas Love Field Airport

1575 Regal Row

925-298-6403

keddy by Europcar

1 location at Dallas Love Field Airport

╳

Car rental locations

keddy by Europcar

Locations at Dallas Love Field Airport

Please Go To The Advantage Counter 8008 Cedar Springs Rd

+1 214 351 0108

Rent-a-car of Texas

1 location at Dallas Love Field Airport