10.0
Car rentals always end up costing more than the initial quote. It would be helpful to provide all additional options/charges up front. Having said that the staff at pick-up and return were very friendly; we got an upgrade, and the car was spotlessly clean. Would definitely book again. The clincher was rushing back to the car when I realized I’d lost my wallet when we got to the check-in area at departures….to hear the attendant we’d dropped the car off with saying “hear she is” and returning my wallet (with ID needed for travel) with a smile!Reviewed Sep 25 2022
review from![kayak]()
10.0
Just didn't know where to drop off keys at 5.30 a.m. at the airport. Had to go into the terminal to ask. First time dropping a car so early. But found it. A sign would have been nice. Or maybe I missed it. 🤔Reviewed Sep 14 2022
review from![kayak]()
10.0
Loved that Hertz allowed a drop off at a different location. Communication about drop off point differed on paperwork compared to online confirmation. It all worked out.Reviewed Aug 21 2022
review from![kayak]()
1.9
$50 charge for 2 week advance cancellation Will never use Priceline or Hertz againReviewed Sep 29 2021
review from![kayak]()
7.9
I have no suggestions for improvement. The staff were efficient and very helpful.Reviewed Sep 24 2021
review from![cheapflights]()
7.9
The only thing I did not like was that i was charged an additional $7.00 for an air conditioning fee. This should be included with the base price.Air conditioning comes with the vehicle when the car is manufactured. I then asked for a car without air conditioning; they do not have any such car. Money grab big time (ridiculous). DJ.Reviewed Sep 16 2021
review from![kayak]()
10.0
My rental was upgraded as cars were a bit late being turned in. Staff were very friendly and accommodating. I had to wait a bit for the vehicle but it worked out ok.Reviewed Aug 28 2021
review from![kayak]()
10.0
Liked: A new car ! This does not happen every day, but I was pleased to find a brand new (71km on the odo) 2021 Toyota Corolla. The vehicle exceeded my expectations for comfort and convenience. Not so much: the policy of requiring extra $ for 2nd driver who is on the same insurance policy.Reviewed Jul 27 2021
review from![kayak]()
8.0
Pros:YesCons:The advertised price was $32 per day - no mention of insurance. When I collected the car I paid over $80. Insurance alone was $42. These hidden charges are bad. $80 per day for a car is excessive.Reviewed Mar 24 2020
review from![kayak]()
9.6
Cons:The car I paid for (full size) was not available in Halifax, NS Canada. They gave me a mini-van which worked fine. Lots of additional fees.Reviewed Sep 18 2018
review from![kayak]()
10.0
Pros:Easy to drive, comfortable. Some blind spots but what car doesn’t have those?! Getting car was a cinch and same with return.Cons:Can’t think of anything.Reviewed Jul 7 2018
review from![kayak]()
10.0
Great ridePros:My rental was a nice upgrade to an XTS, quick turn around at the counter once talking to counter staff.Cons:A little backed up, busy weekend but seemed a little distracted by challenging rentals and as a result waited for 20 minutes before getting my rental picked up.Reviewed Jun 25 2018
review from![kayak]()