Reviews for Enterprise in Halifax
- All reviews 100%
Jul 22 2017
Excellent service from start to finish
Pros: The staff were super friendly and accommodating. There was a slight line up and staff came from the back to assist with volume. They were knowledgeable and helpful. The agent who assisted me went above and beyond. I have rented several vehicles at various locations throughout North America and this has been my best experience to date. Exceptional service.
Cons: The exorbitant fee to return the rental at an alternate location.
Jul 17 2017
Pros: Reduced the drop off change for returning car to different location when I discovered I had rented from in-town location and not the airport as I had intended
Cons: Did not have the car type that I had reserved. Received a larger car with worse gas consumption.
Jul 13 2017
I did not go with them in the end
Pros: the counter staff at the airport were nice. But my reservation was not at the airport and with various drop off and other charges they could not match the rental rates for Budget which is who we went with
Cons: did not like that car was not at airport but downtown and drop off fees would apply.
Jun 25 2017
Defaulted to pickup location in downtown Halifax and not the airport
Pros: Nice car
Cons: Having to pay an extra $40-$50 to change pickup and drop off locations. Kayak defaulted for pickup to an address in downtown Halifax (which is far away) and not the airport. There is an Enterprise office at the airport but if you rent off the internet, you are not allowed to pick up or return your car there. Unless you fork over more money, of course. WTF???? I am at airport, shouldn't the car be there too? Watch out!! Check the fine print! Having to take a taxi to pick up your rental car? Who asks you to do that in the 21st century? Also, why are all of the defaults for rating the car rental "Excellent"? I am not rating this rental as "Excellent", But Kayak doesn't seem to give me any option. I will go elsewhere from now on.