Cons: driver door, schrew was loose causing a little noise
Nov 27 2017
Overall a poor experience....will not go back
Pros: The car was very affordable, however this is really the only positive thing I can say about the experience.
Cons: Every car they tried to rent me smelled horribly like smoke and I have allergies, but was stuck at that point. The initial car also was not cleaned when we arrived. The associate told us to return the car by 5:30pm on Saturday, but when w showed up at 3pm it said there hours were until noon. My wife called the hertz number and after a long conversation it was agreed we could leave the car there and would not incur additional cost. Then I received my bill on Monday and 3 extra days were charged to us. My wife called back, got an argumentative associate who told us there was a record that we called on Sat, but that there were no notes as to what was agreed upon. I would not rent again from hertz if they were the last rental car store on the planet, and they were offering free rentals.