Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Great Experience
Pros: Enterprise did a great job picking up the van and dropping off.
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8.8
Had issues but Manager made it right
Pros: Customer responsiveness to issue and instant response. Good job.
Cons: Car wasn't cleaned properly creating poor visibility.
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10.0
Fantastic
Pros: Everything customer service to price .. im all in with enterprise
Cons: Nothing
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9.6
Pros: Very professional, friendly and courteous.
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9.6
couldn't turn the car in early
Cons: We wanted to return the car late Saturday but because they are closed on Sunday and Labor day we had to wait until Tuesday. That was $ 45 wasted.
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4.4
It was okay
Pros: The price ended up being cheaper than the quote online which I was happy about.
Cons: They seemed very unorganized; weren't sure about details on the cars, lost a pair of keys for one of the cars, hadn't cleaned the rental because it was "Monday" (whatever that means). The car didn't have any gas which was slightly inconvenient, and smelled like smoke. Gross.
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8.0
Pros: Easy to book the reservation, rental costs remained the same from when we booked the car to when we returned the car. No hidden fees.
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2.0
Cons: false advertisement.! system is stupid and shouldnt be able to confirm a reservation if it doesnt meet the requirements in the first place.! thought of suing enterprise but the fault also lies on kayak
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10.0
Great Experience
Pros: Enterprise did a great job picking up the van and dropping off.
review from
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8.8
Had issues but Manager made it right
Pros: Customer responsiveness to issue and instant response. Good job.
Cons: Car wasn't cleaned properly creating poor visibility.
review from
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10.0
Fantastic
Pros: Everything customer service to price .. im all in with enterprise
Cons: Nothing
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9.6
Pros: Very professional, friendly and courteous.
review from
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9.6
couldn't turn the car in early
Cons: We wanted to return the car late Saturday but because they are closed on Sunday and Labor day we had to wait until Tuesday. That was $ 45 wasted.
review from
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4.4
It was okay
Pros: The price ended up being cheaper than the quote online which I was happy about.
Cons: They seemed very unorganized; weren't sure about details on the cars, lost a pair of keys for one of the cars, hadn't cleaned the rental because it was "Monday" (whatever that means). The car didn't have any gas which was slightly inconvenient, and smelled like smoke. Gross.
review from
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2.0
Cons: false advertisement.! system is stupid and shouldnt be able to confirm a reservation if it doesnt meet the requirements in the first place.! thought of suing enterprise but the fault also lies on kayak
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