Cons: it took me a while to arrive and then they told me they could have picked me up.
it was not clear where I had to return the car.
May 25 2017
Pros: That they did eventually give me a car.
Cons: I didn't realize that there are two car rental companies located at the airport. The company was closed when I arrived on my plane. I arrived, there was no car for me. I had to get a returned car that hadn't been cleaned or processed yet. I also had to over pay for it because I didn't have a reservation.
Jun 3 2017
Pros: The vehicle was nice, clean, and super reliable
Pros: The price of the deal was excellent. The vehicles were clear and appeared to be in very good condition. Our destination had a Hertz and those folks were fantastic. They resolved the issue of vehicles.
Cons: The Valparaiso Hertz location was unable to give us the vehicle type (SUV) as we had requested because the license plate was expired! They offered us to drive an hour in the opposite direction to get a vehicle we wanted. Instead they gave us a sedan (which was in itself a nice sedan) but it was clearly not what I paid for. I did not get a discount or a refund because I prepaid. Then we had to wait outside of the facilities while the attendant when and fueled the vehicle! It does not reflect well on Hertz!
Mar 31 2017
Pros: Quick service
Cons: Rental cost was a little high for type of vehicle received.