Not a wide selection of cars. Subpar customer service
Pros: Prices are somewhat competitive but you get what you pay for in lackluster selection of available cars.
Cons: I should say that Enterprise has better selection of cars and I always get a choice of cars from the lot. The staff at Hertz was not very excited to see me there and they picked a car from their small wall of keys. Enterprise guys were excited to see me and they always have the latest models. Choice will always win.