2.0
I had a personal issue and could not make the trip. I tried to cancel but NO Cancelations accepted I re-booked my trip on June 6 but will never use your service again. Dollar rent a car was not helpful they could have changed the dates to the new date but did not VERY DISAPOINTEDReviewed May 12 2023
review from![kayak]()
10.0
The last few years renting a car has been unpleasant. Manchester Dollar rental was a refreshing experience- probably driven by its small scale. Staff was friendly, car immediately available, much nicer and bigger model than we booked online. We’ll be back, thanks.Reviewed Aug 7 2022
review from![kayak]()
2.0
The car smelled extremely bad like smoke and was not clean. There was barely any trunk and it was not a large enough suv like expected.Reviewed Mar 7 2022
review from![kayak]()
10.0
Nice good car and smooth transactions. Just waiting to see what will happen with the freeways tollsReviewed Nov 15 2021
review from![kayak]()
10.0
Easy process. No surprises.Reviewed Nov 9 2021
review from![kayak]()
10.0
No problems...that’s all I want.Reviewed Nov 1 2021
review from![momondo-kyk-wl]()
2.0
Cons:The car for a flat tire while I was driving and dollar refused to reimburse me. I had to pay for a tow truck and tire replacement (and spend time) dealing with this because the car had a bad tire. Horrible customer service.Reviewed Jun 16 2021
review from![kayak]()
4.0
Pros:Drop off was easy, pick up was fine but all of the chargers were unclearCons:The car smelled of smoke when we picked it up. It had sticker residue on all of the windows. It didn’t seem like it was thoroughly cleaned - lots of dust/dirt throughout the interior. Didn’t make us feel like it was properly cleaned especially during a pandemic. Very disappointing.Reviewed Mar 29 2021
review from![kayak]()
4.0
Cons:Car smelled like cigarettes, called Priceline to review options of returning the vehicle as the booking was made through them. Priceline customer service is horrible as they take 10 business days to respond to any requests, by the time my rental would be due back. Never using Priceline againReviewed Jan 25 2021
review from![kayak]()
10.0
Pros:yesCons:completely satisfied with experience, good customer serviceReviewed Jan 2 2021
review from![kayak]()
8.8
Pros:Staff made things simpleCons:A little more style for a little less rateReviewed Feb 27 2020
review from![kayak]()
10.0
Cons:The attendant was clear, quick, and gracious. Answered all my questions with the most pleasant attitude. Shame I didn't memorize her name.Reviewed Nov 25 2019
review from![kayak]()