Reviews for Thrifty in Manchester
- All reviews 100%
Oct 17 2016
Exploding rear window
Pros: All was great until the rear window exploded
Cons: When in Virginia (on our way home from Florida to NH), I closed the passenger side door and the rear window of our Kia Sedona exploded. To say it scared us is an understatement. Apparently, this is not unheard of in a Sedona. In fact, it is recommended that you open a window prior to closing the door to relieve the interior air pressure. No one ever told us this. We were stranded for over 2 hours while waiting for the tow truck. Our trip home was delayed causing issues with traffic and time frames.
Oct 13 2016
Cons: We were not provided the address of where to return the car other than Albany airport and it was off the airport property which was stressful to find and almost made us lose the plane. I don't want to rent where it is not on airport grounds to pick up and return.
Apr 8 2016
Vehicle felt unsafe
Pros: The car 'looks' good and it was very easy to pick up car at MHT airport.
Cons: The car was loose feeling, I didn't feel safe changing lanes. I was on the highway and it's not easy to turn around or I would have driven right back. In addition the driver's side mirror has a warped appearance which I understand (after I turned the vehicle in) is a Honda design for better view of cars beside you. NOT SO...I felt like it was a mirror from a carnival. I called Thrifty and was told to bring the car in to my destination location (no suggestion of a location along the way) that night, to swap...only to find they were closed. It was a terrible experience that I would never want to repeat. I was so grateful that I didn't have to drive that car back to MHT airport because of the weather. I couldn't imagine maneuvering that car in snow. I rent cars on a fairly regular basis and this was a car that needs work before letting anyone drive again.