Pros: The guy in the front desk was very polite and quick.
Cons: I didn't like the economy car it was very uncomfortable for a long drive. (Ford Fiesta) I was going to be late like 30 minutes for the drop off so i called customer service and the total price went from $67 to like $104. Wow shocker really expensive, I could've got another day!!
Apr 27 2016
Short but sweet
Pros: Almost new car.
Cons: Took a while to get the car at budge t.
Jan 12 2017
Car needed work done to it that made my trip harde
Pros: This is reflected through your specific survey topics listed.
Cons: The wiper fluid was not only empty but didn't work when it was filled & with snowy/wet road conditions I had to pull over every few miles to clean my windshield. The "get your oil changed soon" notification was also on when I got my car... yes, the interior of the car was comfortable, but these nags didn't make for smooth sailing... it was disappointing.
Pros: Car had no fuel when I picked it up but the staff refueled it for me and allowed me to return it without filling it back up.
When I noticed the pet hair I called the rental location to advised them and they placed a note in the rental agreement that I would not be responsible.
No hassles upon returning the car despite the 2 snags when I picked it up.
Staff was very courteous.
Cons: - When I went to pick up the car it had no fuel.
- Signs on the counter saying that there will be a $150 fine if the car is found to have pet hair or ashes. after getting home and folding the back seats down to pack the car, pet hair all over the floor.
- car was generally not very clean on the inside (outside was very clean).