First using Avis, first time experiencing not havi
Pros: The staff was friendly and apologiad. They gave me a discount. Best price listed for SUV.
Cons: I was suppose to pick up a Cevy Tahoe at 8:00 am for a trip to The Keys, vehicle was not there, I booked well in advance. The told me it was on way. I came back in 45 minutes it was still not there. They called and there was to ETA available. I ended up taking the only large vehicle they had, a 12 passenger van. It was huge and difficult for me because of its size and the Keys being more narrow. I will not take a chance with Avis again.