Pros: Pre-payed . Hopefully no additional charges as others have stated . Easy in , easy check out Wish I had rented sooner !
Aug 31 2017
Incredible Customer Service
Pros: The agent that took care of me was simply amazing. The experience was thorough, quick, accurate and friendly.
Cons: It was all perfect
Oct 12 2017
Pros: We were called out of state for the unexpected death of a family member. Needless to say we were under a great deal of stress. We rented a car with pick up and return at the Wilkes-Barre/ Scranton PA airport. The agent taking care of us, named Tia, was extremely competent, friendly and very compassionate. The car suited our needs in every way, all transactions went smoothly but the best experience of all was dealing with Tia. Hertz can be most proud of this associate and we are grateful she made an unpleasant time in our lives much easier. If all Hertz agents are as top notch as Tiaa, hertz will always be our first choice for any future car rental needs.