Cons: made an appointment to pick up a car for 3, had to get on road to the airport...had to wait for them to clean it, 35 min wait...why bother making an appointment? I am glad I built in extra drive drive otherwise I would have potentially missed a flight!
Car was mechanically faulty upon acceleration.
Pros: Kayak experience was great. The Enterprise office was close to me.
Cons: I skipped the economy and reserved a compact. Paid for an upgrade to intermediate and was given a Versa Note, clearly an economy rental.....and the worst ride and seating I have ever had.Not sure what car could have been smaller. The car could not have been any cheaply made. Surprised they even offer a car this poorly made.
Went with Enterprise for the pick-up service but after calling for a pick-up and told "we will be right there" I had to wait for 45 min...I was only 1/4 mile away from their office and ended up walking there.
The week before I rented a compact from Budget and was given a Ford Focus which was cheaper and bigger with a far better ride.
I will never accept a crappy car again....if that takes going to rental company then I will.
Pros: It was closer to home than the other car rental place and the service was quick and straight to the point. The value for the car per day was considerably cheaper. Other cars in the PSL area were as much as 40+ a day whereas the total value of the rental for the weekend was around $45 at the Hertz. I'll definitely be coming there for my future car rental needs.