Customer Service Horrible
Pros: The car itself clean and nice They didn’t have the van I requested but did upgrade me to a Tahoe
Cons: The customer service was horrible the 2 men working the morning shift Friday the 23rd were absolutely ridiculous. Never in my life treated that way.... rude I feel they were stressed with the Holiday and took it out on me and the lady that walked in after. I will never rent from this location again.... I had to call corporate they actually helped me and were amazing. The gentleman Monday morning at drop off was also nice.
Cons: Well they cancelled my reservation 20 minutes before I was due to pick up my car because they had nothing available for me. I had this reservation scheduled for 2 weeks at least prior to coming down. They had no other options available for me and even when I called the main number for the company, they were unable to help me as well
Pros: The other location I had to find was very helpful in dealing with the closed location
Cons: The location I was given on-line was for a location that was closed for over a year.
Excellent and rapid customer service
Pros: Exemplary customer service, very clean car.
Pros: They had no cars
Where can I find Hertz car rentals in Pompano Beach?
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