Cons: I wasn't aware that you have to have a credit card to rent a car, I tried to use a debit card with a credit card logo and that was not accepted. This should be made more clear/obvious if reserving through kayak
Mar 3 2017
Pros: People behind the desk were very friendly. The value of a good size car was good for the price.
Cons: The car was not clean inside or out. And ran out of washer fluid 50 miles into my trip.
There was confusion with the insurance I purchased at the time of booking. When you don't purchase directly through the rental company they make you feel like you don't have any insurance or that it will be difficult to make a claim.