Pros: The pick up was quick from Roseville Sacramento. We were most impressed with the drop off in San Francisco. We were catching a flight and the traffic made me a bit nervous thinking we were going to be late. But the quick drop off put my mind at ease. Thank you for being so organize.
Jul 6 2016
Cons: Hours were different than advertised. Arrived a few minutes before closing and the clerk refused to rent the car I had reserved.
Cons: Car was not very clean, smelled of weed, had no cruise control. I had asked for a compact car and got a sub compact car instead.
Jul 9 2016
Rental mMade A Big Difference in Our Vacation Expe
Pros: We got a Town and Country Van was very comfortable with bells and whistles. Pasengers seats were comfortable, spacious and had satelite and dvd player. It was an excellent choice for vacation. Hertz made the process easy and we got a awesome deal. We brought our car back a day earlier and were credited it back.
Cons: We do not have anything negative to say about our Hertz experience. Thank you Hertz.
Cons: They didn't show me how to operate the vehicle [a VW Bug]. I couldn't figure out how to start it. When I tried loading my belongings to leave for airport I couldn't open the trunk, couldn't move the seats forward [to place bags in rear]. In the end I had to drive with my luggage on top of me in the two front seats. Crazee.