Cons: Road side assistance line gave us conflicting information and did not fulfill all of its commitments.
Jun 11 2017
Charged More than You Stated
Pros: Car was nice...no complaints
Cons: Service ...kind of rude and they charged more than your quote
Jul 31 2017
Cons: Hertz cheated me out of $300.00 they did not tell me the car was no smoking. Yes it was in the contract but I am 65 and unable to read the small print on the contract. They should have covered this with me but they did not. I'll neve rent a car from them again
Cons: Pick up in Tulsa was a challenge because the agent was too involved with playing on his phone. The car stunk like smoke, had broken parts and was the worst car I've ever driven for being new-ish. Ford Fiesta, yuck.
Apr 13 2017
do not do business with ENTERPRISE
Pros: When I did the rental online and picked Tulsa International Airport to pick up from, when I actually landed they said the rental place was actually in downtown Tulsa. (20 mins away) The did not have a courtesy car to take me or pick up. The would not honor the rental at the airport. I will never do business with Enterprise AGAIN.