Pros: I walked in pick up car in no time after. I made reservations online.
Jan 1 2017
Pros: Location and Easy to Rent and Drop Off
Cons: We booked a van for 7 people and they gave us a car
Sep 3 2017
Cons: I went to the counter and the counter said they need to wait for 3 hours before they can get me the car with the price I booked because I booked late...
Mar 23 2017
Cons: Returned car early. Wish for a pro rate refund
Sep 23 2017
Worked out well - Pick up process wasn't great
Pros: The car was great for what we needed & wanted. Mileage was great, drove well on highway & in town.
Cons: Car was pretty beat on the outside. Not very clean inside or out. Driver seat was broken. The attendant at check out kind of slammed the seat forward & said it was okay, but it got worse during the trip. Got to the point we needed to leave in one position & not adjust. Luckily we took pictures of the whole vehicle & the attendant in Zurich was great on return.
Cons: Road side assistance line gave us conflicting information and did not fulfill all of its commitments.
Jun 11 2017
Charged More than You Stated
Pros: Car was nice...no complaints
Cons: Service ...kind of rude and they charged more than your quote
Jul 31 2017
Cons: Hertz cheated me out of $300.00 they did not tell me the car was no smoking. Yes it was in the contract but I am 65 and unable to read the small print on the contract. They should have covered this with me but they did not. I'll neve rent a car from them again
Cons: Pick up in Tulsa was a challenge because the agent was too involved with playing on his phone. The car stunk like smoke, had broken parts and was the worst car I've ever driven for being new-ish. Ford Fiesta, yuck.
Apr 13 2017
do not do business with ENTERPRISE
Pros: When I did the rental online and picked Tulsa International Airport to pick up from, when I actually landed they said the rental place was actually in downtown Tulsa. (20 mins away) The did not have a courtesy car to take me or pick up. The would not honor the rental at the airport. I will never do business with Enterprise AGAIN.