Scotts Valley Car Rentals

Cons: The location was a little difficult to get to but a friend dropped me off and the office staff gave me a ride after drop off.

Cons: Nothing.

Cons: Can't pick up 24hrs.

Cons: The clerk was newly hired and was thus not as efficient as she will be after she has more experience. She was pleasant and followed her suervisor's directions. It was not a bad experience.

Cons: Receiving a car with strong smoke smell was disappointing. Patience is required during pick up on Friday afternoon as they are always busy.

Cons: We never got to rent the car because there was an additional 100$ deposit that was never specified. We took a Lyft to the Hertz rental place and we were ready to pay for the car with the amount that was originally specified and at the last second the man told us that the amount for the rental would be 100$ over what we originally agreed upon. Since we were out of state we were unable to transfer money over to the card we had previously sent aside to use for the rental car and we even tried using another card we had in my fiance's name that had our vacation funds on it however the man ran a credit check WITHOUT our permission. We were so flustered and in a foreign place that we left without a car and just a terrible headache.

Cons: The facility was cramped both inside and outside, and from the direction I approached, difficult to see as it was behind a much larger building and sign. I had to back up and maneuver to enter the very small driveway entrance. There was room to park the car once I entered, however. Not sure where to add that I felt the dropoff fee was excessive -- thus the lower rating on value for money.

Cons: Limited hours on the weekend were more than made up for by the fact that I could change my contract without penalties.