Scotts Valley Hotels

Pros: After spending a few days in a tradional style hotel, it was so nice to stay at a B&B. The boutique atmosphere makes you feel right at home. As soon as we arrived there was a social hour where couples were enjoying wine and cheese and a glass of wine on one of the shaded decks. We checked in and were immediately offered homemade cookies. The staff was very friendly, the room we stayed in had character and was exceptionally clean. My daughter was exhausted from all the traveling and whenever she walked into the bathroom and saw a rubber duck on the edge of the tub, she seemed at peace. I ran her a bath and she played with the duck and went to bed. Our only regret was that we only stayed one night.

Cons: The skylight over the bed lit up the room too early in the morning. They really need to find a way to block out the light. Also, we needed to use the pullout couch, and it was very uncomfortable. Saying that, we would most likely find a different room within the B&B, as we really enjoyed or stay. They did an exceptional job creating a cozy ambiance. It reinforced that we should always book B&B's when traveling.

Pros: Great stay! Very quaint and relaxing. Breakfast was wonderful and cookies were awesome. Staff was helpful and accomodating. Would stay again.

Pros: Upscale hotel very close to the beach. The interiors are very well appointed and well thought off. The heated pool and hot tub are quite awesome and the pool side bar is a blessing. They have got cabanas on pool side, which can either be reserved or on first come first serve basis (did not use, so not so sure). The Solaire in house restaurant is quite upscale and offers quite a variety of sumptuous eating options. Overall an excellent hotel with courteous staff.

Cons: The rooms are a bit small, which probably is due to the expensive real estate and demand for rooms in the area. The room service is quite slow, if at all they turn up to service you, which was slightly disappointing. Parking could be a problem if you get in late in night, and the parking spots are quite close together. I was quite worried That someone is going to bang into my car while opening the door.

Pros: The hotel staff gave our party of 150 people 5 star service, the food created for the buffet was excellent, valet service for our guests was a wonderful touch, the ballroom was spacious with tasteful decor, and our private room was clean and well designed. Above all our event planner was knowledgeable and accommodating!

Cons: I can't come up with a negative comment.

Pros: the shower,

Cons: the rooms were small

Pros: No complaints. Accommodated all of our requests. Would stay here again.

Pros: Location

Cons: Restaurant service was terrible!!

Pros: Overall this is a good hotel with very nice staff. What I expect from a Marriott. Everything was clean and there was tons of parking for self park. Our room was spacious and the hotel was quite. The pool looked very popular for families and the restaurant always had people in it- but we didn't visit either.

Cons: Not sure why they charge you to self park @ $10 a night.

Pros: The staff is actually warm and welcoming, not just cold or professional. The rooms are smart and clean and the beds are unusually comfortable. The decor and cleanliness of the pool area is refreshing; the bar attached to the pool deck is a very nice touch.

Cons: The jets in the spa were weak to non-existent. I am a "spa snob" though, so my judgment may be overstated. I have a bad back, so I always look for places with a spa. I am, nevertheless, glad that the Paradox had a spa: the water was hot and the water was clean. For that, I am grateful. However, without working jets, I have to give the Paradox less than a perfect rating. Please excuse my snobbery.

Pros: Overall I really liked the concept of the hotel. My room was comfortable and well designed. The lobby, pool area, and touches like the mats by the elevator were nice. Staff was very helpful and kind when I complained about the pool issues, the manager of the restaurant let me know that they're going to hire a pool attendant.

Cons: This hotel is a distance from the beach and on a very busy road so I feel like the people including myself book it because of the pool area which has a great design and an area to eat outside and enjoy the sun. There were clear rules around the pool, no kids under 14 in the hot tub, no children not potty trained in the pool, no jumping or diving from the sides of the pool. No employee of the hotel or restaurant was enforcing these rules when I was there for a 2 day getaway from my home in San Francisco. I witnessed a baby in a diaper in the heated pool, there were children under 14, under 5 years old and babies, with their parents in the hot tub, and adults and children dive bombing the pool so I was getting splashed with water when I was trying to relax. This hotel is in the Marriott chain, Marriott knows what's safe and posted all of the rules, the hotel needs to enforce them so everyone, people with kids and without, can enjoy their stay.

Cons: Parking situation was odd. Lot was under construction and hard to understand how to enter the hotel. Don't think that there should have been a charge for self parking.

Pros: Great facility, good location. Sweet shower! Nice towels. Coffee maker and fridge in room. Comfortable beds.

Cons: nothing off hand

Pros: Great location, convenient to downtown, it's been relatively recently refurbished and is easy on the eye.

Cons: Little noisy, could clearly hear the people in adjacent rooms. They weren't noisy people, weren't partying or a nuisance, but you could clearly hear them talk, cough.

Pros: Friendly staff, clean, nice pool , big shower

Cons: Eco designer's bad dream. Tree stump coffee table in room to match wood grain tile, cast iron squiireels hanging from dining room hall. Besides having a radio tower directly opposite the rear rooms of the hotel, the bathroom noise was incredible. Jet flush toilet, bathroom fan to wake the dead and bathroom barn door on metal track . What were they thinking? Fire alarm at 4:12 am, no robes in room, chipped water glass, clock radio alarm went off at 5:30 we did not set. Waited for 20 minutes at breakfast to be told that they could not soft boil an egg, so we cancelled breakfast and left.

Pros: Hot tub, chill out porch, nice check in and beating my awesome girlfiend at horseshoes.

Cons: Good price and right near a massive cool redwood grove

Pros: Staff was friendly and the room was great. I will stay there again when I go to Santa Cruz

Cons: I had trouble connecting to the internet.

Pros: The location and friendly service. Great experience. Will return in the future.

Pros: Free Parking in secure lot

Cons: Room was too small for two people, no closet, no wifi when I checked in, no phone to call desk clerk (who wasn't on site) about issues. No elevator ( I have a mobility problem). Clerk answered my complaints with an attitude. I would not stay here again.

Pros: I arrived for a 3 night 4 day stay over 4th of July The front desk was friendly however, not overly informative as I had heard them be to one of their preferred Hilton points member which was awkward. The layout of the hotel is clearly inconvenient. To get to my room on the 6th floor it required me to take an elevator to the 4th floor walk across to the other side of the building and take the 2nd elevator to the 6th walk across to the other end to reach my room. The room was clean and nice just like the pictures. The view after you got over the parking lot was beautiful of the mountains. For those who need it this hotel is "super dog friendly" and "family / little children" friendly as well. As a single older adult I did not appreciate that the pool and hot tub was filled with kids no matter what time of the day you went. Two pools on the property would have been great. Room service was exceptional, prompt reasonable and delicious I ordered a BLTA and it was well prepared they even added a fruit cup you could tell a chef prepared my meal. However, on my last morning I again ordered from room service. Same order but this time someone slapped a sandwich together used shredded lettuce on a BLTA ?? Who does that? I did also go to the cafe for morning breakfast $15 buffet it had a pretty good selection. The welcoming staff lacked enthusiasm to welcoming you in. The bar area was great and Christy, Kim and Alex were attentive and personable. I did manage to lock myself out of my room as I put the room service tray out into the hall. I approached the hotel maid who was cleaning the room next door. She was a petrified deer in the head lights gal as I explained my situation. She proceeded to tell me: 1) she didn't have a phone to call the front desk for me 2) she wouldn't use the room phone to call the front desk nor would lil suzanna allow me to use that phone. 3) sorry no can help was her response 4) I found the house phone at the other end of the floor and called the front desk they stated tell the maid that so n so said it was ok to open the door I returned to the maid she replied ok and kept vacuuming clueless to our conversation I had with her 5) I gave her a few minutes to finish the task at hand & walked back to the maid to say helllooo can you open the door? She then LIED that her key doesn't open any of the rooms. REALLY? Then how did you open every room on the floor? 6) I walked back to the house phone reexplained my situation they said they would send someone with a master key. 7) 25 min later still no one so I took the long walk and 2 elevators later to the front desk barefoot to top it off the hallway connecting the elevators had just been shampoo'd so now my feet are wet yuck!!! So I got two new keys and got back in my room lesson learned!!! 15 min later an additional room key was shoved under my door purpose???? For the price this place isn't as luxurious as the pics suggests Needless to say, I won't be back!

Cons: Didn't clean our room. Downgraded us from a king to two queens.

Pros: Conveniently located to the highway. Friendly front desk staff. Parking was convenient with multiple options in front and back of hotel. Ease of use with the restaurant/lounge in the lobby.

Cons: Housekeeping staff was noisy in the hallway speaking to each other. They started knocking on doors at 9am to clean the room when checkout is at noon. Also the AC unit in the room made a loud clunking noise when turning on and off.

Pros: The location. Quiet and tastefully decorated. Loved the blackout curtains We wished they had given us enough towels as we were three people. I was able to hunt down a housekeeper and she was very accomodating

Pros: Pool and spa Gym Security Room Grounds all fantastic

Cons: Then there was one employee that called himself the manager on duty. Now Ive been in management for 30 years and I would have to say that even at a fast ood establishment would have at the least suspended this individual with a written warning if they were worth keeping as an employee. His name is Kenny and he wad rude and condescending and wasn't willing to do anything to make it easier or more convenient for me. Not very Hilton like in my opinion.

Pros: The rooms are quiet, good-sized, and have light blocking curtains.

Pros: Nice and clean..pool was open in warm at the end of October.

Cons: Breakfast didn't start until 7am, may have been because it was a Sat? Also, the coffee in the lobby wasn't out until 7. Needed it after flying in from NY. Very minor complaints.

Pros: Friendly staff. Great food at the restaurant. Lively bar area. Bed was very comfortable. The room was clean and neat.

Cons: Light and exhaust in bathroom were not working the first night of stay. It took two visits to front desk the next day to have it fixed.

Pros: Beds

Cons: Kind of hard to get around the work being done-need maps!

Pros: The hotel itself is very pretty. Love that the windows in the rooms open all the way!

Cons: Service, especially in the bar and rrestaurant were very slow and not attentive. We had one meal that was good with great service but the other two, especially breakfast were extremely slow. We weren't asked if we would like a drink even!

Pros: The hot breakfast was decent.

Cons: First room had a extremely noisy refrigerator and a screaming baby next door. Front desk said I could unplug the fridge, but I couldn't. I needed the fridge for medicine. I was then offered ear plugs. Really earplugs? I have never heard of such a thing. Bed was too soft elevator setup was ridiculous. One elevator will take you part way up and then you have to walk down two corridors to get to the second elevator to get to the higher floors.

Pros: The staff at the hotel were very welcoming and accommodating. It was pleasant to be greeted with genuine smiles.

Cons: Breakfast area is very small and can only accommodate two families.

Pros: This hotel was very clean & the breakfast very satisfactory.

Cons: It took quite awile to check in because there was only one clerk & seversl of us arrived at once.

Pros: We enjoy plush hotel emenities, with very comfy bed. Enclosed and safe hotel bedroom. Clean!! And quiet. And very nice breakfast

Cons: Parking charge $7 a day?? Not sure why? Not mentioned in booking:-/

Pros: The rate cane dramatically vary in this town and at this hotel. When the rate is good we always stay here, it has the best amenities, nothing too fancy, but super nice, comfortable, tasty breakfast with lots of options. Feels more like home.

Cons: Nothing. This place is always great.

Pros: Continental Breakfast had a lot of options and it was only a short drive from the hotel to sunset beach!

Cons: Hot tub was closed for repair :( Only one elevator brought some wait time in the morning.

Pros: The receptionist was really nice and had our room cleaned ASAP because we got to Santa Cruz early. The room was really nice and big and so was the bathroom.

Cons: Some worker knocked on the door at 8am to drop the bill under the door, maybe the cleaning lady? But we had to do not disturb note on the door and thought it was kind of obnoxious.

Pros: It was convenient

Cons: Breakfast is mediocre and charged for parking.

Pros: Good location

Cons: Noisy.

Pros: Very clean and quiet. Nice.

Cons: Nothing.

Pros: Safe parking, great breakfast!

Pros: Clean & big. Very spacious.

Pros: The room was spacious for one or two adults, furniture & deco were pleading & not garish. The bed was comfortable - no soreness & refreshed in the morning. The bathroom's great - double shower & a separate vanity station so 2 can easily share & get ready simultaneously. The office & housekeeping staff were very nice, informative & accomodating. My son is ending is undergrad time at UCSC & I'm sure that I'll be staying here again this summer as we transition him to his next academic pursuit.

Cons: Parking spaces are too small - some are just silly access-wise. Also, access to the hotel is right on a roundabout. This is a pain in the ass & will confuse your GPS app :( More of a city problem (everybody hates the roundabouts) than a hotel problem but be aware.

Pros: Great location - quick walk to the water. Staff was great - friendly at check-in, brought us a crib for the little one. Pool and breakfast included. Obviously not a 5-star resort, but I would definitely go back for a nice, convenient place to stay in Santa Cruz

Pros: Only several minutes walk to the beach! The location is convenient and close to everything. We booked the king room with jetted tub. The room was very clean, I thought the layout was a bit odd but we managed and it actually worked out great! The bed was super comfortable! I'm sad we couldn't stay longer because the rain started to come in and we wanted to make it back home before the storm came. The pool area from where I could see on the third floor looked decent. Each floor had ice and vending machines which was awesome! I wasn't hungry so we didn't look at the breakfast options and I'm bummed I didn't. The staff were pleasant. Overall, we'd definitely come back! Well worth the money!

Cons: The jetted tub were a little outdated but it was huge!

Pros: Close to the beach.

Cons: Two wall plus didn't work. Strong smell of cleaning products. We had to air out the room. Asked for a quiet room but room was facing pool. Maid came in without us having a chance to respond to her one knock.

Pros: The location is fantastic, close to the beach and downtown. Love that they have bicycle rentals now. The staff is great, very friendly and professional. The pool is nice and clean.

Cons: We stayed here 2 years ago and it seems to have gone downhill since then. The furniture was beat up, the linens soiled. It was a busy weekend in Santa Cruz and the rates were very high as well.

Pros: Staff was excellent; very nice and helpful. Location was convenient. Room was clean.

Cons: There was a $20 charge for the rollaway bed, and $25 charge for a late checkout (12 - 3PM). Bed was a little uncomfortable.

Pros: The beds were very clean and comfortable.

Cons: The vending machines were broken.. The parking lot was full on a Monday night and the spaces are so small every car was double parked ( very frustrating). I especially didn't like how the hotel sat on a busy street corner. The pool area also closed very early, 9pm which seemed strange for a vacation town..

Pros: I had a great time in my visit to ocean pacific lodge the room was great the location is excellent the breakfast was filling and delicious

Cons: No smoking rooms or designated smoking areas.

Pros: The rooms were clean and the free breakfast was good.

Cons: Pool area was closed so that was disappointing.

Pros: Very nice and helpfull staff

Cons: Way to expensive for a hotel room. It was clean and nice. But it was just a hotel room. Nothing worth the 250 i payed.

Pros: It is convenient to everything we want to do. The price is good

Pros: Not a bad location , if you have a car , and using to drive on Hwy 1

Pros: The room was the best of four places we stayed in during our California trip. The location was very good for the places we wanted to visit.

Cons: There was mold around the bathtub.

Pros: After being put in a second floor room while we requested a first floor room we were moved to a better room the second day.

Cons: The stairs.

Pros: I liked that it was clean and very spacious and great location in between Capitola and Santa Cruz.

Cons: I think the pool hours could be until 10pm not 9. Also it gets cool at night so a hot tub would really nice for the customers. I was really disappointed they didn't have one.

Pros: Slept well. Close to everything. Myself and my 3 teens had a pleasant stay.

Cons: Clean. Quiet. Good location. Comfortabl

Pros: Included breakfast was nice and had a variety of selection. Walk-in shower was great

Cons: Room was slightly musty, but once we turned on AC on, it was comfortable

Pros: The continental breakfast

Cons: The fact the room I booked wasn't available but they gave me a free upgrade :)

Pros: The sana was my favorite part. The room was clean. The young lady who checked us in was very sweet.

Cons: When we arrived they informed us that all the fireplaces in the rooms don't work since they aren't up to code. That was a little upsetting. Then I took the elevator up to my room and noticed the inspection permit was expired. They need to work on spending money where they need it instead of making a massive pot of eggs and 500 strips of bacon every morning

Cons: Too expensive

Pros: Like the breakfast areas, the seating area outside of the room.

Cons: Couldn't connect my HDMI to tv. Locked down.

Pros: Close to beach, boardwalk, and downtown.

Cons: Weird room layout, unfriendly staff, no pool - jacuzzi only, breakfast was chaos.no tub in double room to bathe children.

Pros: Breakfast

Cons: Needs more parking. Too many rooms and not enough b places to park. On the plus side...Buffet was great! Rooms were clean and cozy and it was relatively peaceful and quiet.

Pros: Large and comfortable rooms. Well maintained facilities. Good value for the money. True, reserved one year in advance for commencement at UCSC.

Cons: BW SC is a bit dated and free parking spaces are narrow but not a big deal.

Pros: Waffle makers with whip cream, choc. chips and sprinkles made the breakfast a real treat for our 8 yr-old.

Pros: Walkable to Cannery District. Free breakfast

Cons: All rooms face an open atrium, may be noisy at times.