Pros: The customer service was excellent. The car was perfect for what I needed.
Cons: The perfume thing on the air vent was too much. I put it in the glove compartment before I made it out of the parking lot. My only complaint.
Nov 6 2016
Pros: This was my first car rental ever the car I had pick out online was no longer available but they were able to put me in something a little more roomier for the same price.
Nov 24 2016
Oct 8 2017
Pros: The low rental rate, the ease of the rental, pick up and return.
Cons: The car was not clean nor washed ahead of time. The attendance just took a wipe and did it while we were there. It was not a thorough cleaning as I would have liked. And it would have been nice to get a nice clean washed and vacuuumed car.
Cons: I received confirmation of booking. The car wasn't available at pick up time. They didn't have a car. Hertz indicated that didn't have my phone number to notify me.
Jul 7 2017
Pros: Easy, staff was friendly!
Aug 9 2017
Cons: Was misinformed by phone attendant.
Oct 8 2017
Cons: Did not have car or similar that we needed. Only 1 car was avail for rental on lot . Did not honor the price we were given from place we reserved thru, Car Rentals.com. No one there really knew what they were doing. Very disappointed in whole process.