Shoreline Car Rentals

Cons: The pickup location was hard to find. It was in the back of a building that used to house the Hertz office in the front, which meant that when I got there it looked like the Hertz office was abandoned and no longer there. It took a while to figure out that it had moved to the back; there were no signs or anything.

Cons: There was no car for us even though we reserved one!

Cons: the website does not have accurate rental store availability times, and there was a bit of confusion on the date of pick up.

Cons: They didn't have Inventory at the specific rental site. They tried to send me to a different site despite double the price. During this whole time, their website was still showing availability at the advertised lower price. Attempts to resolve the issue thorough speaking to a manager were met with unreturned phone calls.

Cons: No after hour drop off. Location is not very convenient to reach with public transportation Prepaid reservation ended up costing $30, 22% extra

Cons: rental was not honored. also there is no customer support at kayak. no way to fix the issue. really screwed me.

Cons: Hertz does funny things to your account when you return the car.

Cons: Rude service. Went to Enterprise up the street instead, who were more than willing to accommodate us when we needed - not when they felt like it.

Cons: Needed to extend for a day due to bad weather and they took advantage by over charging the extra day.

Cons: Emphasis places on 'taking the $from my credit ,card for my i, insurance deductable, even if i,was hit by someone else,' & the lack of attention given to showing me instrument control inside car,

Cons: No step to get into the biggest, baddest, and coolest truck I've ever driven(although that was half the fun during the weekend for my 5 & 1/2 year old).

Cons: I called after I made the booking, and they said that they don't necessarily have to honor the booking Dropoff wasn't obvious

Cons: The agent charged me for insurance coverage I didn't want or need without telling me or offering me a chance to decline. As a result, I was charged more than promised.

Cons: N/A

Cons: The fuel service charge for not returning a full-tank at drop-off is too high. Renters returning from downtown or who are lost and rushing to to the airport to catch their flight would usually default on the full-tank agreement. Avis could be more forgiving in this area and be more attractive to customers. I also hope Avis is more forgiving on minor damages to the car incurred during the course of the rental.