Smyrna Car Rentals

Cons: I was told by an employee that "Presidentical" members get priority and all vehicles were gone. This would have been fine; however, my name was on a clipboard, they knew I was coming, I could have and should have been notified prior. Then I was told to call surrounding Hertz locations, this gentlemen did nothing to help. I was not helped until another employee came in and saw that I was clearly upset.

Cons: They dont accept debit card and nobody didnt tell it to me!!! And not pick up car, no my rental money back

Cons: Agent a pick-up had apparently had a bad day. He was alone at the site (and in the "back of the house"), with a number of customers waiting for service. When he appeared, he seemed there against his will.

Cons: Car was not on a full tank, and was dirty.

Cons: It was a horrible occasion. I made this reservation on December 6, for a full size car and to be pickup on December 22. In the morning of the pickup day, I called the rental location to make sure that they had my car. After 15 mnts of waiting, since at first my reservation could not be found, they told me that since I made reservation using a third party - Kayak my reservation was for whatever car they have available. They offered me a compact car, which could fit my necessity. I had to go to other company (Avis) and get exactly what a needed. Even though I had to pay more for it.

Cons: My credit card put a fraud protection hold on my card so it declined but i called My cc comany and they lifted it, ENTERPRISE CANT RUN A CARD AGAIN until another 24 hours ALL LOCATIONS. Stupidest thing i have ever heard of and ruined my vacation.