Pick-up location | Spring Branch |
---|---|
Rental locations | 1 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger van |
SUV |
Commercial |
Pickup truck |
Enterprise
6.6
Good
13 reviewsCleanliness
6.6
Comfort
7.3
Pick-up/Drop-off
7.3
Value for money
6.0
7 locations in Spring Branch
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Reviews
10.0 Excellent
Jul 2020
Pros:
yesCons:
nothing5.2 Okay
Mar 2020
Pros:
curbside pickup and drop off was greatCons:
Car was filthy, hadn't been cleaned despite them claiming that they sanitize all cars due to Covid-19, this car was filthy. In fact, we were driving down the road when I noticed my 3-year-old eating a pack of doughnuts she'd found in the pocket of the passenger seat. Amid all the fears about Coronavirus, and their claims to take this seriously, it seems that they are all talk, but mostly hot air. The interior of the vehicle was filthy. I had to take it and clean it and sanitize it myself and wipe all the gunk from the steering wheel and interior.8.4 Excellent
Oct 2017
Pros:
Pick up and drop off was easy and I felt like they were very conscientious of my time. The woman who checked us out called for a shuttle as she started checking us out so it was waiting for us when we were done handing the car in.Cons:
Overall the car rental was fine, except that the vehicle does not have a toll pass program. Then Enterprise charge a fee per day that you use toll roads, but due to not having a toll pass we were charged all types of extra fees from the toll roads. It felt like a scam.9.2 Excellent
Jan 2017
Pros:
The computer was down at the pickup but in order not to hold us back, the customer assistant manager took down our details all on paper.10.0 Excellent
Oct 2016
Pros:
We ended up going to the airport one because we didn't realize that our reservation was with a city office. The guy behind the counter was EXTRA accommodating in helping us. And since they didn't have a compact car, we ended up getting an upgrade on top of it. Awesome service.Cons:
nothing10.0 Excellent
Jan 2016
Pros:
Price was right. Everything was great. Return was simple and easy. Delivered what they promised.Cons:
I liked everything. Can't complain.Avis
5.9
Okay
10 reviewsCleanliness
7.9
Comfort
7.9
Pick-up/Drop-off
6.6
Value for money
6.6
One location in Spring Branch
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6.0 Good
Jul 2017
Pros:
I signed up for an intermediate car and they gave me a Toyota Corolla. That is not an intermediate car. DisappointingCons:
Car was substandard to the reservation7.2 Good
Mar 2017
Pros:
Clean and cheap carCons:
No one was at the rental office (in the middle of the day) when we needed to drop it off4.0 Okay
Aug 2016
Pros:
The convertibleCons:
The biggest issue were the brakes were in poor condition and squeaked the entire trip. The washer fluid was empty! And at pick up the car was filthy inside.10.0 Excellent
Jun 2022
6.0 Good
Mar 2022
1.9 Horrible
Oct 2021
6.0 Good
Jul 2017
Pros:
I signed up for an intermediate car and they gave me a Toyota Corolla. That is not an intermediate car. DisappointingCons:
Car was substandard to the reservation7.2 Good
Mar 2017
Pros:
Clean and cheap carCons:
No one was at the rental office (in the middle of the day) when we needed to drop it off4.0 Okay
Aug 2016
Pros:
The convertibleCons:
The biggest issue were the brakes were in poor condition and squeaked the entire trip. The washer fluid was empty! And at pick up the car was filthy inside.Hertz
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Spring Branch
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Reviews
5.2 Okay
Jan 2017
Pros:
Price of CarCons:
Difficult to find location - poorly signed. Hours of operation are strictly office hours. Have to keep Car extra day because they aren't open on weekends to drop off the car.7.2 Good
Nov 2016
Pros:
Rented a van for a visit by our grandchildren and it was perfectCons:
Rental location had only one employee who was overwhelmed. Customers waiting to pick up and return. This location needs two employees, especially at peek times5.2 Okay
Jan 2017
Pros:
Price of CarCons:
Difficult to find location - poorly signed. Hours of operation are strictly office hours. Have to keep Car extra day because they aren't open on weekends to drop off the car.7.2 Good
Nov 2016
Pros:
Rented a van for a visit by our grandchildren and it was perfectCons:
Rental location had only one employee who was overwhelmed. Customers waiting to pick up and return. This location needs two employees, especially at peek timesBudget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Spring Branch