Cons: Scheduled pickup at 9am. Car ready at 9:20am. No wiper on the rear window. Hood of Nissan Rogue vibrated in a strong wind. Prepaid for pickup on 5 May @ 9am, return 15 May @ 9am. Returned the car early on 14 May @ 9am. Facility closed. Did not get credit for returning early. This is a TOTAL BS policy. "We are closed on Sunday, so we don't know if you really returned it then." I WILL NEVER RENT FROM HERTZ AGAIN!!!!!!