Cons: I chose compact car, but herz gave me KIA RIO car. I know that KIA RIO car is economy car.
Jun 14 2017
Closed yet rented
Cons: I was rented a car at an hour that the agency was closed. Needless to say, I was unable to obtain a car that day. Still no refund and told it may take up to two weeks to see a refund.
Aug 30 2017
One day run
Pros: Upgraded car to a Dodge Charger ran good and was comfortable
Cons: Good mileage
Oct 13 2017
Cons: The vehicle was not clean. I asked and was told that I would have to wait for an additional 30 minutes. Was very disappointed and don't think I will be renting from Hertz again.
Oct 25 2017
Pros: Did not have car ready for p.u. but got on phone and got one delivered within 30 minutes; then took significant amount off of charges. Did not pressure me to buy insurance etc. and minimized time getting off for the trip.
Pros: Quickness of staff. Full tank of gas. Helpfulness of staff when upgrading to larger car.
Cons: Our rental that was booked on this site was for a pick up at 8am on Friday and a drop off for 5pm on Monday for a total of 145. When we got up there they told us that the price was wrong and because we would not be dropping off at 8am Monday morning we had to pay for another day. Upon seeing the car and how small it was we decided we needed to go up in size which they were helpful with but the car we got was filthy. it had 20,000 miles on it but the carpet was tore up and coming out from under the dash, there were things all over the roof it looked as if it had not been cleaned since it was bough. we ended up taking it to the car wash before taking our trip.