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Standard |
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Minivan |
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Commercial |
Pickup truck |
Hertz
6.4
Good
39 reviewsCleanliness
6.2
Comfort
6.6
Pick-up/Drop-off
6.8
Value for money
6.0
One location in Thatcher
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Reviews
10.0 Excellent
Jan 2022
10.0 Excellent
May 2021
Pros:
The service was great, everyone was so helpful in making sure our car was what we wanted, clean and gassed up.10.0 Excellent
May 2021
Pros:
The gentleman who rented the car to me (He used to live in El Cajon) was very helpful.Cons:
It would be nice to have an hour "grace period" for returns. I really had to rush to make it, get gas and run the car through a wash10.0 Excellent
May 2021
Pros:
HERTZ DIDN'T HAVE ANY CARS OR VANS TO RENT! THE RESERVATION WAS USELESS! I COULDN'T GET TO WHERE I NEEDED TO GO! !!!!!!2.0 Mediocre
May 2021
Cons:
After pre- paying 6 weeks in advance for a mini van they waited until the day before our trip to call and say they were unable to locate one.10.0 Excellent
Apr 2021
Pros:
Friendly staff, quick easy rental.Cons:
Vehicle probably needs front brakes replaced.Enterprise
7.4
Good
23 reviewsCleanliness
7.4
Comfort
7.4
Pick-up/Drop-off
7.4
Value for money
7.4
6 locations in Thatcher
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10.0 Excellent
Mar 2021
Pros:
Drop off really easy and no hard sell on insurance - Really enjoyable process!Cons:
Nothing - it was easy, efficient and I'll use Enterprise from here on out!2.0 Mediocre
Aug 2020
Pros:
NothingCons:
Everything, I didn’t get the car in first place, because the company is greedy9.6 Excellent
Jun 2020
Pros:
Max was a pleasure to work with, efficient.4.0 Okay
Jun 2020
Cons:
It would be nice to get a little bit better car you get the worst one when you pick suppliers choice2.0 Mediocre
May 2020
Pros:
I never got the rental, went to pick up was told I couldn't rent the car with out of state license and debit card. I was stranded in Arizona extra day, the service was not good. After me explaining my situation they still refused and made me go through all the embarrassment. Even after I told the on the phone I didn't have a credit card only a debit card with me. I felt hopeless, ashamed of my situation and embarrassed that i had to go through that in front of my kids on Mothers day. I had to switch the reservation to SMF airport , then again to San Jose airport and got the same treatment and down right rude staff in San Jose.Cons:
Revise their policy and make them uniform, shouldn't depend on what location or city your renting from. Also accommodate if necessary, people should have to explain why they can't have credit cards or why they only like debit cards. Me ad my son just needed to get home safe and sound and they wouldn't even accommodate on Mothers day.10.0 Excellent
Apr 2020
Pros:
Jordan was greatBudget
7.0
Good
4 reviewsCleanliness
5.0
Comfort
5.0
Pick-up/Drop-off
7.0
Value for money
8.0
One location in Thatcher
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4.0 Okay
May 2022
4.4 Okay
Dec 2019
Cons:
I was locked in the parking lot of the rental car center for over 2 hours. The location closed and they locked the gate to the parking lot before I had driven out. I spoke to roadside service like 4 or 5 times before they got a manager to come back and unlock the gate so I could leave. I had an 8 hour drive home ahead of me and this made it significantly longer. It was very stressful to be locked in a parking lot for hours, and then I still had to drive a long way to get home. I realize it was a minor mistake on their part but it caused me a lot of pain and stress. It really ruined my weekend.2.0 Mediocre
Jan 2019
Pros:
The entire process was bad ... had to use Dollar Rent a CarCons:
Being able to help the customer4.0 Okay
May 2022
10.0 Excellent
Mar 2022
4.4 Okay
Dec 2019
Cons:
I was locked in the parking lot of the rental car center for over 2 hours. The location closed and they locked the gate to the parking lot before I had driven out. I spoke to roadside service like 4 or 5 times before they got a manager to come back and unlock the gate so I could leave. I had an 8 hour drive home ahead of me and this made it significantly longer. It was very stressful to be locked in a parking lot for hours, and then I still had to drive a long way to get home. I realize it was a minor mistake on their part but it caused me a lot of pain and stress. It really ruined my weekend.2.0 Mediocre
Jan 2019
Pros:
The entire process was bad ... had to use Dollar Rent a CarCons:
Being able to help the customerAvis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Thatcher