Pros: They did NOT have the car I rented or a similar car! What they had was nothing close to what I had rented. The person at the counter was rude and unhelpful.
I ended up renting from another company while standing in the lobby at Budget. This was on Christmas Eve and it cost me 250.00 more. I want that money back from soneone and am ready to go after them
I will NEVER use Budget Rent car again.