Cons: I had chosen Reno airport as my pickup location. However, upon arriving, I come to find out that the pickup location is 8 miles away!!! AND CLOSED!!! We were delayed on our departure flight, and missed our connection... I talked to a Budget agent at the airport, and they were willing to rent me a car... for almost double the price!!! I went to a competitor at the airport, and was able to rent a car for the price I found online.