Cons: I was given a vehicle with big damages in both sides. I contacted Enterprise about the possibility to extend the rental, and the rep told me that I did not have to go the office for that and he quoted me a price of $ 196.00 for an additional week. I said Ok and requested an e-mail or a fax with the confirmation and then I was told that they don't provide a receipt with detail info (pricing of the rental) until you return the vehicle, to please go to their office and he will provide me with prove of payment. I drove to Enterprise office and the REAL story was that I was forfeiting the deposit and paying an additional deposit and the price was a lot higher than quoted. I return the vehicle and rented another one someplace else.
Dec 3 2016
Pros: I really enjoyed the vehicle i like that the ac worked great the car was good on oil and gas really all around great car thanks
Cons: I didn't like the wait period but it was worth it in the end
Dec 12 2016
Pros: They upgraded me to a mini van at no extra charge. They also dropped me off back home upon turning in the car. Friendly staff.
Mar 8 2017
Cons: Car was not present at location. Had to delay 2 hours till another car was located. At termination of rental the clerk credited one day rental due to mishap.