Pros: It was just as planned. Got a Corolla for 38$ great deal!!!
Mar 24 2016
Pros: The comfort the attention of the representative in the office. Really proffesional and help us with all the questions we have and make us feel greatful
Apr 16 2017
Pros: The cost it's too expensive and te gasoline 5 gallons for 58.00 is weeey expensive never again with this company the car
Cons: The car wasn't stable ,didn't drive very smoothly. And the rent was tooooooooo expensive
Apr 23 2017
Budget cancelled my rental 6 hours prior to the pick-up !
Pros: nothing. never doing business with them. going to stick with Enterprise always from now
Cons: dont know how to treat the clients. cancelling the rental 6 hours prior to the pick up instead of arranging the alternative for the client. nice professional work !
May 24 2017
Pros: we go to Miami every year and always rent a car. this as my first time with your company and we didnt like the way your employee treated us . He was too rude and i told him that will be my first and last. That happened ay the Drop off no May 24 at 12:30 in the afternoon.
Cons: I was given a vehicle with big damages in both sides. I contacted Enterprise about the possibility to extend the rental, and the rep told me that I did not have to go the office for that and he quoted me a price of $ 196.00 for an additional week. I said Ok and requested an e-mail or a fax with the confirmation and then I was told that they don't provide a receipt with detail info (pricing of the rental) until you return the vehicle, to please go to their office and he will provide me with prove of payment. I drove to Enterprise office and the REAL story was that I was forfeiting the deposit and paying an additional deposit and the price was a lot higher than quoted. I return the vehicle and rented another one someplace else.
Dec 3 2016
Pros: I really enjoyed the vehicle i like that the ac worked great the car was good on oil and gas really all around great car thanks
Cons: I didn't like the wait period but it was worth it in the end
Dec 12 2016
Pros: They upgraded me to a mini van at no extra charge. They also dropped me off back home upon turning in the car. Friendly staff.
Mar 8 2017
Cons: Car was not present at location. Had to delay 2 hours till another car was located. At termination of rental the clerk credited one day rental due to mishap.
Cons: No signs instructing you where to drop off vehicle. It was a one way rental so I didn't pick it up there. It was inconvenient because she made me go back to mall parking to pull car up to front door which was difficult to find