Pros: It was just as planned. Got a Corolla for 38$ great deal!!!
Mar 24 2016
Pros: The comfort the attention of the representative in the office. Really proffesional and help us with all the questions we have and make us feel greatful
Apr 16 2017
Pros: The cost it's too expensive and te gasoline 5 gallons for 58.00 is weeey expensive never again with this company the car
Cons: The car wasn't stable ,didn't drive very smoothly. And the rent was tooooooooo expensive
Apr 23 2017
Budget cancelled my rental 6 hours prior to the pick-up !
Pros: nothing. never doing business with them. going to stick with Enterprise always from now
Cons: dont know how to treat the clients. cancelling the rental 6 hours prior to the pick up instead of arranging the alternative for the client. nice professional work !
May 24 2017
Pros: we go to Miami every year and always rent a car. this as my first time with your company and we didnt like the way your employee treated us . He was too rude and i told him that will be my first and last. That happened ay the Drop off no May 24 at 12:30 in the afternoon.
Aug 1 2017
Cons: A bit pricey for the car that was given to me. And I did not like that I was not able to go through the drop of inspection with the person who inspects the car. If I have any extra charges because of that I will be very upset and dispute them because the car was returned in the same conditions I received it in.
Cons: I was given a vehicle with big damages in both sides. I contacted Enterprise about the possibility to extend the rental, and the rep told me that I did not have to go the office for that and he quoted me a price of $ 196.00 for an additional week. I said Ok and requested an e-mail or a fax with the confirmation and then I was told that they don't provide a receipt with detail info (pricing of the rental) until you return the vehicle, to please go to their office and he will provide me with prove of payment. I drove to Enterprise office and the REAL story was that I was forfeiting the deposit and paying an additional deposit and the price was a lot higher than quoted. I return the vehicle and rented another one someplace else.
Dec 3 2016
Pros: I really enjoyed the vehicle i like that the ac worked great the car was good on oil and gas really all around great car thanks
Cons: I didn't like the wait period but it was worth it in the end
Dec 12 2016
Pros: They upgraded me to a mini van at no extra charge. They also dropped me off back home upon turning in the car. Friendly staff.
Mar 8 2017
Cons: Car was not present at location. Had to delay 2 hours till another car was located. At termination of rental the clerk credited one day rental due to mishap.
Cons: The location where I made the reservation didn't have any cars available and had been waiting all afternoon for the distribution center to send over more cars. Four of us in the lobby were stuck. Luckily, another woman asked them to check a different location about 15 minutes away. The associate did, and they had cars. The associate asked if we'd be willing to go to that location and since I had been dropped off, I didn't have transportation. Thankfully, the woman who'd asked was a real Good Samaritan and offered me a lift. When I got to the other place, they didn't have the car I reserved (an intermediate) and I had to take a compact, which I didn't enjoy, but I took anyway because I was under a time crunch. This other location did their best but they seemed overwhelmed with all of us coming over.
The first Avis center was all very disorganized. How is it they accepted reservations without available cars? Why didn't I get a call ahead of time if there were no cars, so I could make other arrangements? It was a mess.
May 19 2017
Cons: No signs instructing you where to drop off vehicle. It was a one way rental so I didn't pick it up there. It was inconvenient because she made me go back to mall parking to pull car up to front door which was difficult to find