Oceanside Car Rentals

Pick up time was running late and Nothing they can do about it.

Pros: Pricing

Cons: Unable to pick up car after a fleight delay. The guy was inside, they were closed and there was nothing they could do for me. Called another Hertz location and the wanted to charge me double... no car rental, outin the street, with my luggage... The guy at Hertz in ocranside blvd in oceanside ca could have had better customer service by going above and beyond to help someone that really needed help.

Extremely Bad Service

Pros: NOTHING

Cons: These guys RUINED my trip. They wouldn't look at my paperwork. Made me wait over an hour. Then in the end they tell me they gave my reserved car away to someone else!! This wasted over 3hrs of my time by detouring to get this car, and screwed up my entire trip to Arizona. What an unbelievable waste of time. The clerk was rude and inconsiderate. I hated everything about this company and this was my worst rental experience EVER.

Hours for drop off and return are not as reserved!!

Pros: Staff was friendly. Car was clean.

Cons: Whoever allows the website to book cars needs to change things. When I arrived, I had to wait an hour for a car I booked three weeks in advance, because none were returned yet. Also, the website Allowed me to book A return time that was later than the storefront was open SO I HAD TO PAY FOR AN EXTRA DAY and return the car the next morning. The staff was very apologetic about these website glitches! And it wasn't their fault! Communication between the store and website needs to be cleared up! And buyer beware, your reservation is terribly flexible.

Not good

Pros: There wasn't anything I liked about the experience of dealing with Hertz.

Cons: The service was poor at pick up and drop off. The was delivered dirty, inside and out. The car was delivered with less than a quarter tank of gas. The car had a terrible front end tire shake in the first ten miles. When I called the main number the only concern of the person had was the amount of gas it had if I exchanged it.

Why take reservations if you don't even have cars

Pros: Nothing.

Cons: I had a reservation with Hertz. I was renting a car to drive from Oceanside (N. County SD) to catch a flight at LAX. They called me around the pickup time (I was running a few minutes late) and told me that they didn't have any cars, but that they MIGHT be getting some in soon. Fortunately, Enterprise had a car available, so I booked with them instead and they saved the day. I would never recommend Hertz to anyone.