Reviews for Hertz in Tyler
- All reviews 100%
Feb 14 2017
Pros: Friendly and competent (and quick!) counter staff. It's a small airport and easy to get around in, and the car rentals are a short stroll outside the door. Counter staff warned me about getting on Toll roads, because in TX, the customer gets billed for the automatic toll collection system (through car's license, I think). I appreciated that.
Feb 10 2017
Cons: That We did not need the car by morning time and when I cancelled with Hertz, they could not help me with a refund. Very risky business if you prepay for your car,(something I realized I did afterwards) I will never use this sight again. It has been 4 days and I still have no refund .
Nov 26 2016
Cons: Was told could pickup 11-24th Thanksgiving, got to the airport and the hertz counter was closed. For the day.
Jul 15 2016
Pros: The staff was awesome and helpful. It was like visiting with old friends. The staff did everything within their power to help me, they just didn't have any cars available.
Cons: I reserved the car but there were no cars. I was offered a Kia Soul and a total of $2 discount, that was so unfair since I reserved a mid size car. A customer returned a mid size car that was not clean but given my time restrains, they did clean the inside for me but the outside was very dirty.