Orange Park car rentals

Cons: Explaining the car features would have been nice. I own a 16 yr old car so I am not too familiar with the hot new gadgets.

Cons: Great place to rent from

Cons: Requested disability hand control in advance, had to wait 3.5 hours for car to show up. No discount offered, only apologies. Rep was overwhelmed with no help. He had to wash, vac all cars himself. Phone was ringing in office while he was outside doing these chores. Terrible set-up for a well-known national company. Will avoid Hertz in future.

Cons: The car was great, but the windshield and back window was dirty when I picked up the car. I had to go home and wash them before my trip.

Cons: The car was not what I was expecting, it had horrible brakes, horrible alignment, and the air conditioning was mediocre. The car wasn’t ready when I got there and I had to wait 45 minutes for the car to be cleaned. It had 1/4 of tank of gas, and the sales clerk did not have any idea of what he was

Cons: The rental car store was closed and the associate that was supposed to open the store showed up over an hour late for work. I had to call corporate and went to another store to get the to contact the closed store where my pick up was located. The associate was rude and told me “there is nothing I can do about it, sometimes people are just late”. The car was on empty when rented to me so I had to fill it completely up before driving it. Then when returning it with a full tank, they charged me a fuel service charge. The costumer care representative I used when filling a disputed was very nice and helpful. The fact that I had to go through the trouble of disputing the charges is unacceptable in the begining though.

Cons: I reserved a car, but they closed early so I couldn't pick it up. The call center said go back the next morning, so I did. The next day they told me that they never had the car available in the first place.