Pros: From beginning to end, the experience was seem less.
Dec 13 2015
Pros: Friendly helpful counter staff, great value for car!
Dec 22 2015
Cons: The excessive difficulty in picking up the car due to a lack of agents and the length of time agents took with customers. Comment has been submitted to Budget
Jan 3 2016
Pros: Easy return once arrived
Cons: Wrong address on the return form. Spend twenty minutes driving around lost to find the code rental return location
Jan 6 2016
Pros: Good service and accomodating
Jan 12 2016
Hassle free pickup!
Pros: When we arrived they didn't have any cars left so they put us in an SUV for the same price without any kind of hassle. The vehicle was clean and very well kept up. It was great to not have any hassles at all with the rental pickup and drop off! Thank you! They explained the insurance to us and took the time to go over all list of items we were getting with the rental.
Jan 21 2016
Great car, price and service.
Pros: Overall great experience
Cons: What's not to like?
Jan 28 2016
Great car but no service at drop point
Pros: The car I was driving which was excellent.
Cons: The side windows and outside mirrors were water speckled and difficult to see out of.
There was only one person outside the Punta Gorda car rental building (not identified as a Budget employee to drop the keys with. I will not drop a vehicle again unless it is an identified Budget employee. He could have been anyone.
Apr 1 2016
Cons: The seats in the car were stained and in need of a thorough cleaning. They were not even vacuumed as there were hairs all over the seats. For the prince I expect a clean car.
There was also no before or after check of the car for damage, making me very uncomfortable since the car had several dings and scratches when I picked it up.
Apr 23 2016
Pros: Return at FLL was remarkably easy & quick.
Weekly price was excellent.
Pros: They clearly just overbook and accept every booking even so they don't have the cars if everybody show up. Then they lie to you at the desk. Really bad experience. No car. I booked Avis next door for more money but better and more reliable service
Cons: They clearly just overbook and accept every booking even so they don't have the cars if everybody show up. Then they lie to you at the desk. Really bad experience. No car. I booked Avis next door for more money but better and more reliable service
Aug 27 2016
Cons: The drop off zone is not easy to find be cause of the signalisation chiche id not efficient In Miami airport
Sep 5 2016
Easy friendly pickup
Pros: The counter guy was friendly efficient and helpful . Car was close to terminal great especially in the heavy rain. Return couldn't have been easier
Cons: It was all good
Sep 30 2016
Pros: easy return
Jul 16 2016
Quickly got me on my way
Pros: Again another friendly and professional agent. Got me checked back in real fast.
Aug 28 2016
Pros: Price and speed of service
Cons: You don't offer a 1/2 tank fuel option
Sep 13 2016
Rental car to get me from SRQ to TPA.
Pros: Cordial counter representative. Fast response. Relatively quick check-out process.
Cons: Cars are across the street from the main terminal at SRQ and with the construction at the airport, it was a bit unsettling.
Sep 30 2016
Drop off at TPA excellent
Pros: Drive right to an attendant, they hand u ur final bill and then u walk to terminal. Took less than 5 min & they was 3 cars coming in for retention at one time.
Oct 1 2016
Pros: Easy pickup, short walk to vehicle. The staff was courteous, and explained the early drop off so we had no questions or issues.
Cons: The scare sell of insurance. I bought insurance online before the trip, so felt I was covered, but then got the bit about that insurance not being recognized by the rental agency, only theirs. How convenient. I have what I need, but you try to sell me something else that's 3X as expensive.
Oct 11 2016
CSR guy at SRQ pick up was great....car was awful
Pros: Trying to find the car in the lot at SRQ was awful, I paced up and down that LOT IN THE HEAT..THE WAY THEY ARE NUMBERED AND LISTED/PARKED WITH OTHER CAR RENTAL COMPANIES WAS RIDICULOUS, AND I RECENTLY HAD A HIP REPLACEMENT. Car smelled and hesitates, and sputters, and I believe has a wheel bearing or allignment issue. Yuck!