Book Hertz car rentals in Bradenton

Pros: I was refused service after arriving their from across the country due to them not accepting my credit card (MasterCard through apple) despite paying for the reservation with the card ahead of time

Cons: Being given service and not left stranded by rude staff that were unhelpful and unsympathetic

While driving through Cordele, GA, car stopped running.

Cons: Had to be in Hamilton, Ohio by 2 pm on 6/23. Rented car at 4:00 pm on 6/22, packed and on the road by 6:00, broke down around 9:30 in Cordele, GA. Called Hertz around 10:00 pm and reported breakdown. No one called or showed up. Had to get a room for the night in Cordele. Called the next morning and reported again. Finally someone showed up at the motel on 6/23 around 4 pm with van and driver to take me to Atlanta airport to rent another car. Think they could have brought me another car instead? Or better yet, brought me one on 6/22 when I reported it the first time!!! Hertz wasn't concerned with my safety and customer service.

Customer Service Dangerous instruction/Location reps poor service

Pros: The Car was OK

Cons: Biggest issues- had 2 drivers, paid for 2nd driver and confirmed when this was done that both drivers have full access to reservation. Car got a flat on HWY, Hertz insisted we DRIVE ON A FLAT TIRE ON THE HIGHWAY or wait over an hour and pay for their service instead of using our own AAA. Driver in car was authorized driver but Customer service said he was not allowed to discuss reservation. Each driver made 2+ calls EACH about this particular incident to clear it up and asked for notes to be made. THEN tried to extend rental but again was told that even though both drivers were on the rental only 1 could make any changes. Another 3+ calls later including 3 separate calls to the actual location and we gave up on the rude and unhelpful Hertz and rented from another company. Upon returning the car THE LOCATION STAFF had us and 6 other people waiting with no recognition, no "one moment please" and no "sorry for your wait". It took over 30 min to just get someone to take the keys. We put in a complaint at the location. WOULD NEVER RENT FROM HERTZ AGAIN.

Bradenton Hertz has poor service

Cons: There is no drop box so I had to find someone to drop off the keys when the office opened. The sales person was not unfriendly but in no way was he trying to make a sale. A robot would have been more pleasant. Then he charged my CC another $200 deposit for an unknown reason. I was waiting outside for them to open and when the manager unlocked the doors they didn't invite me in. Extremely poor customer service. I would rather pay more somewhere else then go back to this place.

Not the service we were expecting!!

Pros: Car was fine.

Cons: Booked the rental for pickup at noon on Saturday. Got there two minutes before not realizing the hours of business. The employee advised us we were lucky because she was closing. Obviously in a hurry to get out. Vehicle was not clean inside or out. When I mentioned it, she just continued to rush us out the door. Will stick with Enterprise in he future.