Book Hertz car rentals in Washington

Thu 3/30 Pick-up
Noon
Sun 4/2 Drop-off
Noon
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Reviews for Hertz in Washington

  • All reviews 100%
7.5/10 Good
Based on 114 reviews
  • 6.8
  • 6.9
  • 6.3
  • 7.1

Recent reviews

Most recent
    2.0 Poor
    Economy
    Mar 24 2017
    Poor communication, confused person
    Pros: The car was clean
    Cons: Upon arrival, the service agent could not find the keys for our car. He was frantically opening every drawer, lo and behold to realize he had already given our car away and he had keys to a slightly different / bigger vehicle. By this point, he had bene searching for 30 minutes and I was becoming anxious, because I needed to be at my destination within the next 30 mins- hence why I arrived on time. He then announced the car was a little bit under half a tank of gas, so to not worry about filling up the car when I returned. I was stressed, grabbed the keys and left. When I came back to return the car, I asked for a receipt, as I thought it was strange I didn't get one before. That's I when I became really upset; What I believed would be a $35 trip ended up being a $50 trip, as he did not tell me the slightly larger car included an up-charge (literally it was a Yarus, I don't understand how that is big vs. a Chevy Spark). He then told me I should have told him this morning. I would have loved to, had I not already been late because of his negligence. I am beyond frustrated that I was overcharged for a car I neither wanted, and especially for a car with less than half a tank of gas. I will be inquiring about a refund and will not use Hertz again.
    5.2 Okay
    SUV
    Mar 20 2017
    Cons: The website did not show that even though I was not using the airport but that pickup and drop off was at the airport I was charged an unanticipated airport fee. The car did not have windshield washer fluid. This was discovered in a snow showers creating dangerous driving until I could get off the highway and buy some. On account of the fact that I was in area with many miles between exits caused almost a half hour of very difficult driving. When I complained to Hertz they gave me a $10 credit. This did not satisfy me but I didn't have time to press the issue.
    6.8 Good
    SUV
    Mar 18 2017
    Great Customer Service
    Pros: The lady at the counter was very pleasant and made my wait for the car more bearable.
    Cons: I had to wait for more than 45 minutes for the car. The car wan not ready at 6a.m.
    2.0 Poor
    Economy
    Mar 15 2017
    please refund my money, they did not honor my rese
    Pros: I would like a refund, they did not fulfil my reservation. I had to go to another rental car business
    Cons: I would like a full refund

Where can I find Hertz car rentals in Washington?

1 Aviation Circle, Hertz car rentals

Address

1 Aviation Circle

Phone

+1 703 419 6300
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