1.9 HorribleAug 19 2021
How about your company puts in bold faces lettering in the main body of the email that you need a major credit card! Not every person has them, nor carries them. And guess what, Alamo next door would’ve rented to us if they had any vehicles left. Dollar Rental in Columbia Falls gave us a bigger car, for an entire day longer, at a cheaper rate and didn’t require us to have a credit card. I’m telling everyone about my fantastic experience at Dollar Rental!
1.9 HorribleAug 6 2021
Car was not very clean and had high mileage. But the real problem was that Avis charged 517$ on top of the final invoice just 3 days after drop of without any information why and what that charge was for. The car was returned fully filled with gas and no additional damage. We have videos of the car before and after. At the end we pid over 750$ for a car for one day. What a trap.
10.0 ExcellentJun 17 2021
This location is great, right outside the doors when you land. The folks were friendly and super helpful. Our car was newer, cleaned and on full for our fun hiking trip.
10.0 ExcellentMar 3 2021
The front desk was super accommodating. Friendly and organized staff.Nothing
2.0 MediocreFeb 18 2021
dollar rental was very friendly and helpful. When our flight was delayed Avis would not assure us that we would have a suv to rent.If someone is willing to pay for a suv even though they can't pick it up when planned, they should make sure the suv is there when they get there.
2.0 MediocreOct 17 2020
This was at Glacier National Airport in Kalispell, MT. Made the reservation with Avis because the value was reasonable and they were open at 8 AM when I needed to pick up the car and make it to an appointment. Arrived at 8 AM and two people at the counter, neither of which could rent me the car because they did not work the front desk. They said the person was running late and would be in shortly. Thirty minutes later, the front desk person was still not there. Could not wait any longer so I went to Budget and they had just what I needed and for the same price. Avis lost the rental and a customer.
8.0 ExcellentSep 16 2020
The tires on my rental required filling every other day. As soon as I left the lot, the tire light came on....luckily nothing happened and they didn’t deflate completely but I still feel like this should have been looked at prior to me driving
10.0 ExcellentSep 8 2020
The Staff was friendly but didn't talk my ear off, the Vehicle was newer & in great shape. It also got decent gas mileage for a big ford expedition, about 20 MPG. Pick Up & Drop Off was a breeze & took less than 5 minutes for both.I thought the $1,300.00 Price Tag was Pretty Steep for 6 Days, especially since the last day I dropped the vehicle off between 7:30 & 8:00 AM.
2.8 MediocreAug 1 2020
Nothing. Staff was incredibly rude. First vehicle (PREMIUM SUV) was scratched horribly and filthy. Went back in and thrown second set of keys to a comparably filthy suburban. Staff didn’t walk vehicle and it was never cleaned.
8.0 ExcellentSep 24 2019
I usually choose to fill the tank before returning the vehicle, but their scare tactic did not sit well with me. They said, if you do not return the car with the gas tank completely full we will charge you what it would cost to refill the entire tank (not just any missing).