Daily cleaning, installation of cabin HEPA filters on flights to Willemstad
Qatar Airways, JetBlue and American Airlines have waived their change and cancellation fees on flights to Willemstad Hato Int.. Confirm policies on booking site.
The cheapest airline ticket to Willemstad from the United States in the last 72 hours was $130 one-way, and $314 round-trip on the route from Miami to Willemstad. The most popular route is from New York to Willemstad and the cheapest ticket found on this route in the last 72 hours was $332 round-trip.
In general from United States, JetBlue, Qatar Airways and American Airlines fly the most to Willemstad. The most popular route is from the United States, and JetBlue & Qatar Airways fly this route the most.
Willemstad Airport is 7 miles from the center of Willemstad. View on Map.
Willemstad is served by Willemstad Hato Int. Airport, also commonly referred to as Curaçao Intl, Hato, Hato Int., or simply Willemstad Airport. The airport code is CUR.
Curacao has restricted the entry of all travelers who are not airline crew, authorized medical personnel, authorized government personnel, or residents of Curacao who have been pre-approved for entry by the Government of Curacao. Residents, medical personnel, and government personnel must have a verification letter from the government of Curacao proving they are allowed to enter Curacao.
Travelers from the following countries are welcome to visit Curacao:
Anguilla, Antigua and Barbuda, Aruba, Barbados, Bermuda, Bonaire, British Virgin Islands, Cayman Islands, Dominica, Grenada, Montserrat, Saba, Saint Kitts and Nevis, Saint Lucia, St. Eustatius, St. Vincent and Grenadines
Austria, Azerbaijan, Canada, China, Cuba, Denmark, Finland, French Guyana, Germany, Greece, Guyana, Hong Kong, Hungary, India, Italy, Jamaica, Morocco, Netherlands, New Zealand, Norway, Poland, Saint Barthelemy, Sint Maarten, Suriname, Sweden, Taiwan, Trinidad & Tobago, Turkey, Turks and Caicos, Uruguay.
The US Tri-State area (New York, New Jersey and Connecticut) and the state of Florida are considered medium risk.
Travelers who depart from high-risk countries or have been in a high-risk country in the last 14 days are not allowed to enter Curaçao. These include either countries where the risk of transmission is too high or countries that have not been evaluated by the public health authorities. For exemption, travelers from high-risk countries are requested to submit a travel exemption request to the Travel Verification Team.
All arriving travelers must complete the digital immigration card online before departure and digitally fill out the Passenger Locator Card(PLC) and carry a printed document of proof with you. Can be found at https://dicardcuracao.com/portal.
Travelers arriving from medium-risk countries must present a medical certificate with a negative COVID-19 PCR test taken within 72 hours prior to departure. (Note: PCR tests based on gargle samples will not be accepted. Passengers should carry a printed document of proof with them for both the PLC and negative PCR test result.)
Travelers must be adequately insured for medical care and any additional costs if they are quarantined or become ill during their stay.
In accordance with existing policies, anyone who needs to travel to Curacao from a high risk country must apply for a permit to enter the island, which will include a mandatory quarantine of 14 days. Every traveler is responsible for paying the cost of the mandatory quarantine, and any possible cost incurred in the isolation period and the PCR test at the end of the period
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "Quick, quiet and comfortable"
Pros: "The seat was not comfortable"
Pros: "Todo fue muy bien exelente"
Cons: "No space for cabin baggage"
Cons: "No cabin baggage space for each seat."
Pros: "Los asientos amplios"
Cons: "The snack bar, Couoh he better"
Cons: "Should have booked another airline."
Cons: "More Lego room"
Cons: "landing was smoothest I've ever experienced."
Cons: "I wish they had peanuts."
Cons: "Probably best airline to take to Houston"
Pros: "Not having to change planes & plenty of leg room."
Cons: "My seat did not recline."
Pros: "Boarding was easy"
Cons: "Blocked gate upon arrival, then jet bridge didn’t work. Can we the basics right here? Also the turkey sandwich was mediocre"
Pros: "I like jetblue, everything is excellent,."
Pros: "Good room quick and efficient here on time"
Cons: "Sitting in the airport from 12 noon until 8PM when we boarded. Then again sitting on the plane another 2 hours before taking off. No explanation why."
Pros: "The more room upgrade"
Cons: "The hour and a half delay"
Pros: "Everything is good"
Pros: "Nice trip affordable price"
Pros: "It was good"
Cons: "Cheap on the food"
Cons: "Can’t have a free bag under the plane."
Cons: "Late departure"
Pros: "Kept well informed of delay and expected departure time. Landed safely"
Cons: "Delay due to awaiting pilot and first officer"
Cons: "Blankets are $5"
Pros: "Ample leg space, super clean, very amiable staff, free media, all round excellent. Positive feel."
Cons: "Liked everything"
Pros: "Alqays nice and acomidating"
Pros: "ilik all"
Cons: "I forgot my earbuds and there were no complimentary headsets available"
Pros: "All went as scheduled"
Pros: "Excellent I felt very comfortable and happy"
Cons: "Just the food"
Pros: "On time"
Cons: "Need improve about the food"
Pros: "Lost my luggage and were not helpful and if was my sisters wedding"
Cons: "1brand new suitcase was completely damaged"
Pros: "Lots of room"
Cons: "Cooperation with Emirates seemed not to be that well established"
Pros: "Great crew"
Pros: "fast and nice"
Pros: "No delay"
Cons: "There are nothing I do not like."
Pros: "all around great"
Cons: "no problems"
Cons: "Late takeoff. Mechanical issue."
Pros: "Extra room"
Cons: "Sitting on the runway for an hour"
Pros: "Nice plane. Could have used a plug."
Cons: "The food was ok. But worse than the food I had on the way to the us. I didn't get all of my boarding passes in NYC so I had to go get them in Orlando which ment changing airport terminal to get to the LAtam desk and back doing 1 hour and a half of TSA security check..."
Pros: "The attendants were friendly and hellpful."
Pros: "I love Avianca. I love the fact that I can check in two bags without paying, decreasing the stress at the gate about whether I can get my carry on in the plane. I love the boarding is more general. I love that we get food. I love the inflight entertainment. I love the staff. I wish I could take avianca in every part of the world."
Cons: "I'm tall and I hace no problems because there is a lot of space between files"
Pros: "Good service from the crew /flight attendance"
Pros: "The seat was very comfortable"
Pros: "El entretenimiento"
Cons: "La actitud de algunas azafatas"
Pros: "The process to board is in disorder. I feel It is possible to do better the next time."
Cons: "For me when you do the Check in process and you choose your sits, they have to respect your selection all the time."
Pros: "The crew, and the service was great!"
Cons: "Our seats were in front of an exit aisle so we were not able to recline the seats. The people in front of us were able to, so we were very cramped! Had barely any room and had to sit upright the entire flight."
Pros: "Quick boarding."
Cons: "Food was sub-par. Tight seating"
Cons: "Very good experience with Avianca"
Cons: "My screen wasn’t working."
Cons: "Un vuelo donde lo bajan a hacer 2 veces migración , aviones incomodos y pésimo servicio abordo"
Cons: "4 hours delay"
Pros: "Overall on board service on internatiinal flights on Avianca is very good. Food was good"
Cons: "Late by almost two hours due to problems on the previus flight of the plane. Boarding in Mia can improve."
Pros: "Smooth and easy flight"
Cons: "Time of flight but it is what it is"
Pros: "Service, food, entertainment"
Cons: "Everything was great!"
Cons: "The food was gross the flight was four hours late. Horrible service"
Pros: "Meals are good. The best: 2 baggages"
Cons: "Entertainment: few movies available for kids No plug to charge electronic devices."
Pros: "The planes are typically new"
Cons: "Departure time was 14:47. To be in waiting area 13:47. We started "boarding" (getting on the bus) at app 14: 17 or so. That's when the "fun" started. Bus arrives at plane, which apparently was all but ready for boarding (the stairs were not at plane. Must have waited (with two buses behind us) for half hour or more. Then the stairs were moved to the plane for boarding (or so we thought). Bus driver moved to the stairs, but cocky co-pilot found it more important to argue with bus driver. At certain point, we drove off again, with one bus following and other bus, believe it or not, went on plane. Back at the waiting room, absolutely NOBODY provided info. Police was brought into the waiting area for "comfort". Back to the plane at 16:00 or something. So far, no excuses, or explanations. At certain point the cocky co-pilot and captain were "exchanged" for new cockpit crew. At that time it seemed the announcement system wasn't working properly. Engineers on board etc. At 17:17, 2.5 hrs after scheduled departure, the captain welcome's passengers. As if NOTHING has happened, no apologies and/or explanations for 2.5 hr delay!!!! It is shocking how the crew dealt with this and the complete lack of respect for its passengers!!!!"
Cons: "Al good"
Cons: "Seats did not recline, no entertainment system, uncomfortable flight. Only the food was good."
Pros: "faltando una semana antes del viaje la aerolinea me envio un correo electronico diciendo q mi vuelo habia sido cancelado., que tendria q salir un dia antes o esperar en otro pais no mi final destino por mas de un dia.,.. es inconsebible q suceda esto., compre mi ticket por adelantado desde septiembre y me encuentro a dias de viajar con esto., que irresponsabilidad de esta aerolinea., despues de llamar por mas de 5 veces con 5 diferente personas... por fin llegamos a un acuerdo de cuando me podria ir... el dia original era 18 de diciembre estoy programado para viajar el 23 y con la persona q hable mi itinerario es Mia-SanSanvador-Tegus... en el WEB dice MIA-Nicaragua-San Salvador - Tegus... voy a recorrer practicamente toda centro america para llegar a mi desdtino final... nose a quien echarle la culpa... a KAYAK"
Pros: "Food and organization"
Cons: "Nothing.... everything was great"
Pros: "Comfortable chairs great staff"
Pros: "Due to hurricane"
Cons: "I never got to my destination on the date I want it"
Pros: "The service was excelente; on time."
Cons: "cushion seats where uncomfortable"
Cons: "The cramped seats."
Pros: "crew was very charming"
Cons: "Me perdieron DOS maletas!!!!!!"
Pros: "Attention and servicio"
Cons: "No Complaints."
Pros: "Good flight. Met expectations."
Cons: "We had to wait too long in the bus in front of the airplane, before we could get in!! The bus was packed, so that was very uncomfortable!!"
Pros: "The staff, including the gtound staff was very helpful"
Pros: "Left on time. Arrived 10 minutes early. Boarding was efficient."
Pros: "Very friendly crew. Great movies and music. Clean."
Pros: "It's was nothing extraordinary"
Cons: "Not individual TV"
Cons: "we still havent take. iff"
Pros: "SUPER IMPRESS!!! Costumer service was awesome flight amenities were great"
Pros: "The service is great, the staff is very warm and polite! Definitely a plus!"
Cons: "The food is HORRIBLE I didnt like that some seats (on the same row) had pillows and blankets for some and not for all... arent we all in the same class? The amount of miles is a joke. I fly with copa from Panama directly to Miami and I get 1161 miles, here, I flew from Panama to Colombia (1hr) to then go back up (passing thru Panama again) which means 2 more hours of flight and the total amount of miles from Panama to Miami with avianca is 967."
Cons: "There wasn't blankets for all the passengers so I was freezing just because."
Cons: "My seat did not recline"
Pros: "My flight from MIA to Bogota was rerouted to Lima Peru after missing my flight and I was given first class which was quite an unexpected but appreciated upgrade. I ended up having to stay over night in Peru due to that flight being delayed in MIA and the hotel was top of the line. My flight from Lima to Asuncion was nice and very appropriate"
Pros: "The timer all the flight was excellent"
Pros: "The service"
Cons: "The airline forced my wife to check her carry on AND THEN LOST IT."
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Pros: "The whole experience was great. Pleasant crew, food excellent. I will recommend this airline for future trips."
Cons: "More affordable especially because this was a last minute trip because of death in my family."
Cons: "We had a very early flight (1am) with an estimted arrival time at 6:30, but lights went on and breakfast was served at 5am- hard to get some rest!"
Cons: "I have tried to pay for and upgrade for my wife to fly with me in business class. The answer was that there were no seats available on the flight from JFK-PTY. But there were seats in the coneection flight from PTY-POA, because a passenger from Havana got businness seats without paying extra."
Pros: "Comfortable seats"
Cons: "Limited movie selection"
Cons: "Crying kicking baby in the seat behind mine ruined the flight."
Cons: "They completely damaged my luggage bags, so much for paying to check in to have it returned broken, thorn and without wheels. I want a reimbursement for the ticket or the cost of 2 new suitcases."
Pros: "Food was good, roomy seats"
Cons: "I bought my ticket in June and when I went to check-in I was given a standby ticket and was told that the flight was overbooked, and that I should have done mobile check-in. I was very anxious that I did not have a seat, and that I would not be able to board the plane. They kept telling me at the gate that they would call me when they had a seat until I forced my way to the counter and handed them my boarding pass and said I need a seat now. Poor communication and disorganization."
Cons: "Poor costumer service . Luggage was wet . All of the clothes ruined"
Pros: "The food and drinks"
Cons: "Took a lot of time for takeoff"
Pros: "excelente servicio"
Pros: "I liked the food and the crew's service"
Cons: "Seats that were not able to be moved from upright position. Those seats at least should have more space for legs and be given pillows or a way to make those passengers less uncomfortable. Movies were really old!"
Pros: "Seats were comfortable and plenty of space. Also served food. Everything was in time or early."
Pros: "Christian was very attentive & genuine. He was professional and it was obvious he truly loved his job."
Pros: "The welcoming and attentive service"
Pros: "Left on time and arrived on time. I had an exit row seat and the legroom was excellent."
Cons: "The economy class meal was quite meager, but I guess I should be thankful that they served a meal on a 4.5 hour flight."
Pros: "Flights were on time, attendants were nice and helpful. I will definitely fly again!"
Cons: "No issues at all"
Pros: "Everything’s was very good."
Pros: "Crew lovely. Thank you."
Cons: "Most uncomfortable cabin seat I’ve ever sat in. My back is now killing me."
Pros: "Satff was polite and courteous. Plane was very comfortable."
Pros: "ME encantó ENCANTO viajar por copa, servicio, cumplimiento, excelentes!"
Cons: "De Panamá a Medellin no fueron tan amables."
Pros: "Easy connection. Very sharp. My mom felt so fine."
Pros: "amount of leg room"
Cons: "many of the seat back screens weren't working"
Cons: "I had to keep my backpack in front under the seat. They should not allow heavy carry on's"
Cons: "The food and the uncomfortable seats. Also more flight attendants should be bilingual. Tv needs more updated selection."
Cons: "They canceled it."
Pros: "Copa airlines is the best airline ever! I had breakfast AND lunch! All the crew very helpful! Nothing to improve Thank you very much"
Pros: "Food was good"
Cons: "No Internet connection at tocumen airport"
Pros: "Staff was nice."
Cons: "We were late to bord, therefore we were 1 late for rake off, on top of that a passagenger got sick on the plane and the way the staff managed the situation was very poor. Missed my connection. Hade a very bad experience, and more likely, I will not fly or recomend Copa"
Pros: "The crew members on my return trip to New York City were great!"
Cons: "On my trip to Panama City, the attendant told me I have to walk all the way to the back if I wanted to get alcoholic beverage. Why was I doing my job for him? Also my tv wasn’t working for half the flight."
Pros: "Ultimately the guest services supervisor at the PTY airport she talked and acted decently. Wish others would follow her example"
Cons: "More training. Improvement in operational detail. More respect for customers - does not mean always spending more but empathy and effective planning"
Pros: "Everything was very good. Excellent crew!"
Cons: "I ask for a blanket and they didn't have it."
Pros: "Crew was very understanding of our frustration and di the best they could do within their range(which wasn't much to be honest)"
Cons: "Poor job in the gate at boarding and with announces, we were held in the the runway for about an hour plus without proper indication of why, all the could say was "bad weather". Non-stop turbulence and food wasn't served until good 3 plus hours into the flight, (remember to add that to the time we were held at the runway as well). Entertainment on board was extremely limited."
Pros: "Crew was nice"
Cons: "We didn't get a beverage until two hours into the flight. Cookie meal and a ritual serve that once. No pre-beverage service or post dinner coffee service."
Pros: "Short plane ride"
Cons: "Second plane from panama to Costa Rica, the crew embarressed me and my friend and I will never fly on that airline again if Sandie Machida ever works on it. She is the ruddiest and most unprofessional flight attendant and needs extra lessons on costumer service and how she hosts guests."
Pros: "The plane was clean and comfortable.With good choice of entertainment."
Cons: "There needs to be more translation to English."
Pros: "everything was fine"
Cons: "Subieron la temperatura al aire acondicionado, hacia calor."
Pros: "On time and friendly staff."
Cons: "I was sitting next to the window and it was pretty hot. The air was not really working."
Pros: "Even though boarding started late, it went swiftly. The crew members were helpful with putting luggage in bins and with addressing needs. The legroom was super. Food and entertainment were pleasing and good."
Cons: "Everything was good. Just maintain, or if possible improve, standards."
Cons: "No gate when we landed."
Pros: "On time, good boarding process."
Cons: "better trained pilots first hard landing in Jamaica"
Cons: "More room. Screen was broke"
Cons: "Its okay"
Cons: "Too hot!"
Cons: "Free real food"
Pros: "My seat"
Cons: "There was a delay on the departure"
Cons: "Mejorar el espacio"
Pros: "Everything. The entertainment was ok. I think a movie would be better than the shows"
Cons: "if I would’ve been in first :)"
Cons: "Landing, temperature, passengers"
Pros: "On time"
Cons: "Gate D60 is the gate from hell. I was told to go to a different number gate 3 times, and no direction board to reference. Worst airport ever. The staff are rude and could not understand most overhead announcements because their accents and talking super fast."
Cons: "Horrible service"
Cons: "The chairs can be more comfortable."
Cons: "The delay of 1 hour inside the aircraft and at the end before they closed the doors 3 new passengers came in and it appeared that the aircraft was waiting for these passengers"
Pros: "0ntime quick boarding"
Cons: "cost to check baggage"
Cons: "Most of the family were seating apart. I can't understand why?"
Pros: "On time"
Cons: "Boarding system, come located entertainment o/b, non existan food/snacks"
Cons: "Long delay"
Pros: "Wi-Fi was adequate"
Cons: "I paid extra for a better seat, but it still felt cramped. The tray was crooked and I had no priority boarding."
Pros: "The people working for Avianca were especially helpful and curious. We need extra help with wheelchair assistance for my wife."
Cons: "We delayed one day do to rescheduling"
Pros: "Easy check in and Boarding"
Pros: "Movie options were good."
Cons: "The a/c was not working well and t"
Cons: "No reason was given for delay, I was disappointed in that I payed more to arrive 3 hrs earlier yet I came in after the otherwise available flights"
Cons: "The food terrible"
Cons: "Inside the airplane was freezing the whole trip"
Cons: "There was only a shared screen. And the AA Entertainment app didn't work"
Pros: "The confort seat, and service"
Pros: "Excelente fiight"
Cons: "Door change from terminal D to terrminal E Flght departure delayed"
Cons: "Late, missed connnection. Terrible"
Cons: "Boarding chaos at Miami airport."
Pros: "Nice aircraft,"
Cons: "let down by unattentive staff and felt more like a budget airline with the fact that you have to pay for meals"
Pros: "Very nice staff"
Cons: "Pretty much everything"
Pros: "Staff was professional. Beverages were plentiful. The quality of the wine was actually quite good."
Cons: "Not enough toilets for the number of passengers."
Cons: "It didn't happen"
Cons: "Didn't happen"
Pros: "Excellent entertainment options"
Pros: "Everything. I had no problems at all when coming to Barcelona last week!!"
Pros: "I like AA because they are honest and kind. I received good value for my money."
Cons: "Liked it all."
Pros: "It got me on the way"
Cons: "An outlet and letting me get into Canada"
Cons: "The plane was extremely full. No chance of social distancing."
Cons: "Seats need to be bigger (wider)"
Pros: "The text messages from United"
Pros: "First flight I’ve been on where United airlines has adequate leg room for a tall person. A newish airbus plane. I’ve been avoiding United for a number of years cause their planes tend to be very uncomfortable for taller passengers. This is the seat spacing that all airlines should have."
Pros: "Empty plane personal seating everyone"
Cons: "Delay for 3 hours"
Pros: "Minimal turbulence"
Pros: "Friendly staff and efficiency"
Cons: "None that I can think of"
Pros: "Everything was good, except the seats are too tight."
Cons: "Seat space"
Pros: "That I could take a traditional sized carry on and personal bag onto the flight for no additional charge. Flight crews very nice. Also complimentary beverage included. So nice to not get nickel and dimes to death."
Cons: "Happy to get free WiFi but couldn’t get it to work. Also, a GF snack like nuts that don’t contain wheat would be nice"
Cons: "The waiting in the lobby."
Pros: "Crew was great, and boarding was a breeze."
Cons: "For the price, there should be better food, and a bit more breathing room."
Pros: "I'm glad the problem was found prior to us leaving the airport."
Cons: "Having to wait almost 2 hours, missing my connecting flight.. causing undue stress prior to vacationing -OVERCROWDED!!! had to sit in a center seat squashed for 3 hours."
Pros: "Everything was on time and it was a good flight"
Cons: "Flight was uncomfortable. Airline lost my luggage and were very rude when i only asked questions as to what could have happened! Never flying with United again. I still don't have my luggage."
Cons: "4 hrs late departure - missed my appointment"
Pros: "My father passed away earlier that day and I needed a ticket quickly to fly home. At the airport I was a mess and the airline counter attendant was so amazing helping me ( I had never flown United and had no idea about their luggage policies ect..). She quickly pulled me aside.. helped me with checking in and did her best to fine me another seat thatvwas better than the one I had already chosen.Also, she gave me a hug and her condolences. Flying with an airline that has heart helped me so much during one of the most difficult times of my life. I will absolutely fly with them again."
Cons: "No complaints ... but I paid for a movie to take my mind off of my father's passing during the flight and there was a short in my monitor for our whole row. It kept cutting in and out and "searching for signal", I only was able to see 1/4 of the movie I paid for with all the interruptions in signal."
Pros: "The people were all very nice. The plane was top-notch. Would definitely fly with them again if I had the opportunity."
Cons: "The boarding lasted much longer than I had anticipated. I was also not informed of when my group was boarding at the proper time."
Pros: "Everything! The flight left on time and landed early. Service was great and the staff was super."
Pros: "Well organized."
Cons: "Uncomfortably warm!!"
Pros: "I was able to move my dear and get better leg room. Really appreciated that!"
Cons: "Teeny snack."
Pros: "It had movie screens quite old but better than none"
Pros: "Clean aircraft, swift flight"
Cons: "Seat was changed to last row/middle seat (not what initially booked or confirmed with online check-in). Before takeoff, attendant moved all passengers in back row to alternate seats. Which meant that I was no longer traveling with my colleague. Unfortunately, that made our intended meeting time impossible."
Pros: "Stewardess was nice"
Cons: "Delayed, then when we got here no lanes to land. Seats are way to small for normal sized people."
Cons: "Just give free wi fi already"
Pros: "service on time"
Cons: "snacks very little amounr"
Pros: "I fly weekly, but try never to book United because there are always issues with my support animal. Without fail, regardless of the city, the agents at check-in do not know what to do. Each time I'm met with annoyance at having to check me in, and I usually end up calling either the disabilities desk and handing the agent my phone, or asking for the CRO. I have to leave an extra 45 minutes to accommodate flying United every time -- ridiculous. This time I also got a load of unprofessional gate agents cooing and awwing at my my support animal, and trying to pet him. When this happens I always simply state, "please don't" and this was key with rudeness as well. United please provide us with more professional and adequately trained staff at the airports. Once we're on the planes it's fine. But you seem to have VERY low hiring standards for airport staff"
Pros: "All good, no complaints!"
Pros: "Everything went smoothe!"
Cons: "Not 1 thing."
Pros: "Crew was great"
Cons: "Great aircraft!"
Cons: "The tv kept shutting on and off"
Pros: "The leg room"
Pros: "The crew was nice and great with the three very young kids sitting in front of me. Left and landed on time!"
Cons: "Very cramped seating. The on flight entertainment kept searching for a satillite signal, only ever staying on for 30 seconds before searching for the next 3 minutes."
Pros: "Seats are comfy"
Cons: "Food service sucks"
Pros: "I'm handicapped and the help getting from terminal to terminal. The people were very helpful."
Cons: "I have metal leg braces. I had to remove them to get in the seat. So the flight was uncomfortable. It would be nice if the plane could have handicapped seating.I know I wouldn't have minded paying a little more for comfortable seating."
Pros: "Pilots and some flight attendants were kind and friendly."
Cons: "On the return home, I was seated in the last row right next to the lavatory. I was bumped into at least 25 times by other passengers and flight attendants. I would suggest removing the aisle seat on both sides."
Cons: "Flight was delayed, missed connection, chose to go to Minneapolis and was booked on a flight that I didn't have time to get to the terminal, so was rebooked a 3rd time, missed my shuttle, have no idea where my luggage is"
Cons: "My connection to YYZ was cancelled and I was not even rebooked to the next flight. I needed to buy a ticket on Air Canada in order to get there. Every time I fly United I find myself asking "why in the hell am I flying United?""
Pros: "Getting off the plane"
Cons: "Very delayed flight No updates for departure, empty desk until it was time to depart, for why we sat on the runway for so long, no update on landing time or that we were starting descent"
Cons: "Very rude crew."
Pros: "Good service"
Cons: "Either ran out of or no snacks offered. Crew seemed a little impatient"
Cons: "Where do I start. Let's start with booking and the lack of knowledge, inability to listen and respond in an appropriate manner, and the fact that after I asked to speak to a manager due to the previous issues with the agent, and after being transferred all I needed was some understanding and support due to a family emergency and instead I get a short rude push back and then hung up on by the manager after I expressed my struggle and desperation for help. The lack of empathy and just the overall experience was beyond horrible, and if it wasn't for the desperate situation I was in I would have never used your services."
Pros: "On time bags made connection"
Pros: "Got me safely to my destination. Other passengers were friendly and helpful. Sf and Vic airports nice. flight attendants passably pleasant. No food that I was aware of. Entertainment at least there was a wifi option since there were no screens."
Cons: "Check in agents all might as well have been robots, but with bad attitude. Even at the star alliance gold checkin desk the agent was clearly unhappy/furious (seem to be ongoing issues with the system/ machine frustrating him) and was consistently abrupt and cold though our interaction. He did help by lifting bags onto weigh and to press buttons to get the tickets issued, but I would have a much better experience of United if he has shown any sign of warmth or even smiled. I was struggling with a baby in a carrier, and several suitcase, and he didn't show any sign of humanity. The guy who labeled our bags was a bit nicer. The team overal though just barked instructions at the customers, never looked them in the eyes, and seemed to all hate their jobs. We got our boarding passes issues successfully, yes, but I felt on pins and needles like I had to be very careful not to offend anyone.... Which I don't think is what you want your passengers to feel at the start of a flight."
Pros: "Friendly service, nice and comfortable."
Cons: "The seat cushions were in terrible condition!!!"
Pros: "Departures and arrivals were on time. Boarding was efficient. Baggage arrived in claim area quickly. No stress or hassle."
Airlines flying to Willemstad have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Willemstad
Masks required on board, masks provided on flights to Willemstad
Social distancing seating
Middle seats unavailable to book on flights to Willemstad
Testing for antibodies, testing for symptoms for flights to Willemstad
Waiving of change fees. Search flexible flights to Willemstad