Reviews for Budget in Willemstad
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Feb 11 2017
Pick up and drop off
Pros: Pick up was fine.
Cons: We had a 8:00 AM flight, with boarding at 7:20. Budget was supposed to open at 6:30, already late for us, but only the cleaning personnel were there. Finally, at 6:45 one woman appeared who had to close out the accounts of several parties, all of us getting early flights. The car lot was far from the desk and so inspection of vehicles was slow... especially with only one person doing everything. I made my slight, but had to leave without my receipt. I asked it to be emailed to me, but so far, nothing.
Dec 6 2016
Cons: Quick pick up and drop off. Counter lady was friendly; good customer service
Nov 23 2016
Complete unclear billing
Pros: Not much...I'm furious about being misleaded about the real price of the rental....
Cons: When signing on Internet the agreement an insurance was offered. I paid that and thought that's it. But picking up the car the people told me I had to buy there insurance. The one I bought was not for on Curaçao. Ok...later I found out that the insurance on Internet was an extra, a kind of all risk insurance. I paid 72 USD fir that. Double insurance, waist of money. Second was that nowhere you get the real billing info. On the and I had to pay extra local tax. So car rent was finally 292 USD for one week a Kuala Picanto, cheapest one. Without the price for the first insurance I bought via Kayak website. Inclusive it is 367,- USD.... It's not fair to keep insurance and tax info away for the customer. I call that mislead....
Nov 1 2016
Pros: Pleasant and competent staff.
Cons: Interior of the windows were dirty. Especially the windshield was dirty and caused significant glare under direct sun. I stopped soon after leaving the airport and cleaned it myself.