Reviews for Budget in Willemstad
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Nov 23 2016
Complete unclear billing
Pros: Not much...I'm furious about being misleaded about the real price of the rental....
Cons: When signing on Internet the agreement an insurance was offered. I paid that and thought that's it. But picking up the car the people told me I had to buy there insurance. The one I bought was not for on Curaçao. Ok...later I found out that the insurance on Internet was an extra, a kind of all risk insurance. I paid 72 USD fir that. Double insurance, waist of money. Second was that nowhere you get the real billing info. On the and I had to pay extra local tax. So car rent was finally 292 USD for one week a Kuala Picanto, cheapest one. Without the price for the first insurance I bought via Kayak website. Inclusive it is 367,- USD.... It's not fair to keep insurance and tax info away for the customer. I call that mislead....
Nov 1 2016
Pros: Pleasant and competent staff.
Cons: Interior of the windows were dirty. Especially the windshield was dirty and caused significant glare under direct sun. I stopped soon after leaving the airport and cleaned it myself.
Oct 19 2016
Pros: Car was very clean and worked well. Fast checkout and checkin.
Cons: Car made a lot of noise on sharp turns.
Sep 17 2016
Pros: Drop off teller was very friendly and understanding.
Cons: Upon arriving at the budget counter the wrong charge was stated. After that was rectified the fees stated on your website of 180 was then increased to 280 US with a further $100 US being held on a cc. None of these were indicated on your website and was a major inconvenience with regards to the budget I allocated.