Pick-up location | Wisconsin Rapids |
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Car types | |
Rental locations | 0 |
Airport locations | 0 |
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One location in Wisconsin Rapids
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Reviews
2.0 Poor
Mar 2018
Pros:
Nothing. Terrible customer service.Cons:
No notice when you close location during biz hours5.6 Fair
Mar 2017
Pros:
the associatesCons:
the car6.8 Okay
Dec 2016
Pros:
The Pick-up and return of the car was very easy at CWA. The car was ready and running when we arrived.Cons:
The Mazada 2 that we were given was smaller than the Ford Focus I reserved.8.0 Very good
Feb 2016
Pros:
The only real downfall was dropping off at a small airport. I had to find a proper spot to park the car, log the mileage and deliver all that info to the desk. I received an upgraded car because it needed to go to Appleton anyway. That was a nice treat. Very nice staff.10.0 Wonderful
Nov 2021
3 locations in Wisconsin Rapids
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10.0 Wonderful
Oct 2020
Pros:
Friendly staff. Pick up and drop off fast and easy.9.6 Wonderful
Aug 2020
Pros:
The staff were friendly and the pick up and drop went without a hitch.9.6 Wonderful
Dec 2020
Pros:
Staff was friendly. Easy pick up and drop off.Cons:
It's a sparse office, but doesn't need many creature comforts when you are in and out fast.9.2 Wonderful
Sep 2019
Pros:
Pick up and drop off staff were very helpful.Cons:
The car had a windshield crack. It didn’t spread while were using it, but if it had, it would have been inconvenient.7.6 Good
Jun 2019
Pros:
Staff was very helpful.Cons:
Cruise control did not work on my rental. Inside could have been a little cleaner9.6 Wonderful
Oct 2016
Pros:
Arrived a bit early and they help me get a car and made sure I had cruise controlCons:
The price changes quite a bit and sometimes prohibitively expensiveOne location in Wisconsin Rapids
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4.0 Mediocre
May 2021
Pros:
The car was mostly clean.Cons:
Any and all. The rental associate sounded like a used car salesman trying to nickel and dime you. I got inaudible sounds and shoulder shrugs when I didn’t take the “bumper to bumper” coverage, an extra $68/day. The first car I spend 10 minutes packing and installing a car seat sounded like I was dragging a bumper when I applied the brakes. The same associate told me it was because it sat for a week. I told her I’m not trusting my family to a car that has brakes that sound that bad. Car was changed and again she couldn’t help herself, “you could upgrade for another $258”. This was hands down the worst rental car experience. I felt like I was being set up and robbed all at the same time.10.0 Wonderful
Dec 2022
10.0 Wonderful
Jul 2021
2.0 Poor
Jun 2021
Pros:
Car was okayCons:
Better service and honestyOne location in Wisconsin Rapids
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2.0 Poor
Jul 2020
Cons:
The CWA hertz location has different hours then what is posted delaying the pickup. The pickup over all had be to canceled because contrary to hertz website and offical agreement i read over, this location would not rent to me because at this location the minimum rent age is 21. It is not posted anywhere:(. Never again.....2.0 Poor
Jun 2019
Pros:
nothingCons:
be more accommodating in helping to adjust a reservation.10.0 Wonderful
Oct 2018
Pros:
Counter person is great. Got our car fast, no pressure. Just excellent serviceCons:
Nothing.10.0 Wonderful
Jun 2017
Pros:
Easy to pick up and drop offCons:
Additional fees10.0 Wonderful
Nov 2015
Pros:
Everything went as planned. Vehicle, service, and price was exactly as I expected. Everything worked out perfect.2 locations in Wisconsin Rapids
One location in Wisconsin Rapids
One location in Wisconsin Rapids