|Pick-up location||Wisconsin Rapids|
Pros:Nothing. Terrible customer service.
Cons:No notice when you close location during biz hours
Pros:The Pick-up and return of the car was very easy at CWA. The car was ready and running when we arrived.
Cons:The Mazada 2 that we were given was smaller than the Ford Focus I reserved.
8.0 Very good
Pros:The only real downfall was dropping off at a small airport. I had to find a proper spot to park the car, log the mileage and deliver all that info to the desk. I received an upgraded car because it needed to go to Appleton anyway. That was a nice treat. Very nice staff.
3 locations in Wisconsin Rapids
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Pros:Friendly staff. Pick up and drop off fast and easy.
Pros:The staff were friendly and the pick up and drop went without a hitch.
Pros:Staff was friendly. Easy pick up and drop off.
Cons:It's a sparse office, but doesn't need many creature comforts when you are in and out fast.
Pros:Pick up and drop off staff were very helpful.
Cons:The car had a windshield crack. It didn’t spread while were using it, but if it had, it would have been inconvenient.
Pros:Staff was very helpful.
Cons:Cruise control did not work on my rental. Inside could have been a little cleaner
Pros:Arrived a bit early and they help me get a car and made sure I had cruise control
Cons:The price changes quite a bit and sometimes prohibitively expensive
Pros:The car was mostly clean.
Cons:Any and all. The rental associate sounded like a used car salesman trying to nickel and dime you. I got inaudible sounds and shoulder shrugs when I didn’t take the “bumper to bumper” coverage, an extra $68/day. The first car I spend 10 minutes packing and installing a car seat sounded like I was dragging a bumper when I applied the brakes. The same associate told me it was because it sat for a week. I told her I’m not trusting my family to a car that has brakes that sound that bad. Car was changed and again she couldn’t help herself, “you could upgrade for another $258”. This was hands down the worst rental car experience. I felt like I was being set up and robbed all at the same time.
Pros:Car was okay
Cons:Better service and honesty
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Cons:The CWA hertz location has different hours then what is posted delaying the pickup. The pickup over all had be to canceled because contrary to hertz website and offical agreement i read over, this location would not rent to me because at this location the minimum rent age is 21. It is not posted anywhere:(. Never again.....
Cons:be more accommodating in helping to adjust a reservation.
Pros:Counter person is great. Got our car fast, no pressure. Just excellent service
Pros:Easy to pick up and drop off
Pros:Everything went as planned. Vehicle, service, and price was exactly as I expected. Everything worked out perfect.