Cons: Be aware that anything that happens to the car is your responsibility. I picked up a nail and the tire pressure was low so I was told to take it to a tire place and have it fixed. It was my responsibility so I paid for it. Hail from a storm...my responsibility. I think I'd rather pay a friend and use their car
Jul 19 2016
Cons: The original quote was great, but then found out we had to pay an ADDITIONAL $13.50/day for my husband! It added $300 to the quote! NOT A GREAT DEAL! Will never book with hertz again!
Apr 3 2017
Pros: The unlimited miles. It was a great value.
Apr 4 2017
Pros: Excellent value for the money. Everything was as planned with no surprises
Cons: I didn't care for the fact that i needed to come up with a 100.00
deposit. I payed on-line and there was nothing to indicate this
Sep 20 2017
Pros: We got a Ford Transit 350 - 15 seater
The vehicle was clean and looked new
There were no complaints when the vehicle was given
It was easy to drive , and the spacing was ok
Cons: On our return , we had a problem with the passenger door ( there is only 1 ) - it jammed , we were not able to open it.
We called the roadside assistance and emergency numbers to fix it , as we wanted to make sure it doesn't give a problem when we ride back.
There was no response at all - some guy picked and gave us a different number which went to voicemail.
Since it was a door jam , we traveled back - what if we had a flat tire! We would have been stranded in the middle of nowhere.
We were safely back , as we never tried opening the passenger door and all of us alighted through the drivers door.
The Roadside assistance was very very poor , and we had a tough time dealing with it.