Hotel Chicago Downtown, Autograph Collection
Photos of Hotel Chicago Downtown, Autograph Collection
About Hotel Chicago Downtown, Autograph Collection
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
Hotel Chicago Downtown, Autograph Collection is a 4-star hotel located strategically within a short drive, walk, or cab ride to Millennium Park, Willis Tower, Navy Pier and other known attractions and museums. Perfect for business, shopping, convention stay, or for vacation, this Hotel offers 354 air-conditioned rooms. Each room has LCD televisions and a full stocked minibar.
Guests at the Hotel Chicago Downtown, Autograph Collection will enjoy pillow top beds complete with Egyptian Cotton sheets. Spacious private bathrooms with bathtubs and showers also have complimentary hairdryers and toiletries. Each room is smoke free hotel with room service available during limited hours.
After a busy day, nightlife for dinner and fun is within walking distance. There is also a restaurant located in the Hotel. A fitness center is available for all guests, as well as wireless Internet access. Features also include a business center and a town car/limo service for a fee if guests need transportation.
In mornings, the Hotel restaurant offers a full breakfast from 6:30 AM to 10 AM for a normal charge. The lobby has 24-hour desk service and there is an onsite ATM. Luggage storage is also available for guests if needed before check in or after check out.
Concierge service is located in the lobby to help guests with questions about the city, amenities of the Hotel, attractions, plays, museums and other special events. Guests of the Hotel Chicago Downtown, Autograph Collection remark about how helpful staff and management are at this Hotel to make the stay above and beyond prior expectations.
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Amenities at Hotel Chicago Downtown, Autograph Collection
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Linens
- Towels
- Free toiletries
- Heating
- Air-conditioned
- Trash cans
General
- Executive lounge access
- River view
- Telephone
- Carpeted
- City view
- Storage available
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Hypoallergenic
- Pets not allowed
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Dining
- Minibar
- Microwave
- Restaurant
- Bar/Lounge
- Coffee machine
Parking and transportation
- Parking
- Valet parking
- Private parking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Beach access
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Bedroom
- Alarm clock
Family friendly
- Cribs available
Fitness
- Fitness center
Spa
- Spa
Reviews of Hotel Chicago Downtown, Autograph Collection
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We have always enjoyed staying at this hotel. It’s modern, beautiful, and in a great location. However, this was our 7th stay here and the service was abysmal. Two different nights we tried to order room service and the phone was never answered, even trying the front desk went unanswered. Our room was never cleaned over a 3 night stay even though we were out of it by 9 am each day. The one night we went down to the bar it was disgusting. It looked like the bartender had been completely slammed but she said it hadn’t been busy. There were dirty glasses, used straws, and shakers everywhere. Funny enough she gave us the best service we had during our entire stay.
Pros. I liked the bell service downstairs and the local area. Felt safe and the touch key cards were cool.
Cons. For paying the price I did, including WiFi in the stay would seem like a no brainer. $300+ a night? Our mini fridge wasn’t stocked and someone else’s cream cheese was still in it. For being a 4-star hotel I just expected more from the actual hotel. The area and the restaurant/ bar attached was great and they were very accommodating to making sure people were comfortable on the hot day.
Pros. Front desk rep Rory was great! He was very friendly and welcoming. He gave us a room upgrade and showed us some locations on a city map to help us get our bearings of the city. The bellman was great as well by pointing us to a great jazz bar and a great breakfast place. He was right. They were both a great experience.
Pros. Great location. Walking distance to everything. The staff was very helpful.
Cons. Parking is very expensive.
Pros. Location is good. Lot of walkable options around the hotel.
Cons. Seemed like the operations of the room maintenance needs some work.. from TV to furnace, to hot water. Finishing that don’t match to namer a few. Food options are limited, with nothing after 11.
Pros. Room service was very quick and staff is very pleasant and helpful.
Pros. The location is good.
Cons. The hotel feels dated. The fitness center is really tiny and, of course, lacking. The bathroom is unnecessarily huge yet the amenities are few.
Cons. I was here Sunday through Friday. My sink broke on Tuesday and was never repaired. They changed the towels and made the bed, but didn't clean the room. I shutter to think what the sticky substance on the bedside table was. I didn't eat any gummy candies, but kept finding bits of said candies in the room. Clearly, it hasn't been cleaned in awhile.
Pros. So ridiculous paying 19$ for wifi
Pros. I really liked the location of this hotel. Even though I booked it for a friend, I was next door at the Westin. One thing I REALLY loved was the fact that you need a key to use the elevators to go onto the floors. That was a perk.
Cons. BUT. My room wasn't 100% cleaned. When I went to check in, I went up to the room and looked it over. There was leftover food in the mini fridge, there was a few bottles of alcoholic drinks missing that Im hoping Im not going to be charged for, even thought house keeping came up and told me I wouldn't be charged. NOT only that, there were condoms(unused) and a bottle of lube left in the room. My only issues...
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Hotel Chicago Downtown, Autograph Collection?
You can expect pillow top beds complete with Egyptian Cotton sheets, ensuring a comfortable and restful sleep during your stay.
Is parking available at Hotel Chicago Downtown, Autograph Collection?
Yes, parking is available, including valet parking and private parking options for your convenience.
How is the food quality at Hotel Chicago Downtown, Autograph Collection?
The hotel offers a restaurant with excellent food quality, and a full breakfast is available in the mornings for a normal charge.
What is the cleanliness like at Hotel Chicago Downtown, Autograph Collection?
The hotel ensures a clean and spacious environment, with daily housekeeping and enhanced cleaning protocols in place for your comfort and safety.
What can I expect from the customer service at Hotel Chicago Downtown, Autograph Collection?
The hotel is known for its helpful and friendly staff, who go above and beyond to ensure a pleasant and enjoyable stay for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a River View
Guests recommend choosing a room with a river view for a picturesque experience.
Consider Bringing Your Own Toiletries
Some guests found the complimentary toiletries to be inadequate, so consider bringing your own.
Check Room Amenities Before Booking
A few guests experienced issues with room amenities such as electrical problems, uncomfortable beds, and lack of free WiFi, so it's advisable to check the amenities thoroughly before booking.
Be Mindful of Additional Fees
Guests were surprised by additional fees such as a mandatory destination fee and high parking charges, so it's recommended to inquire about all potential fees beforehand.
Utilize the Concierge Service
The hotel's concierge service is highly praised for providing valuable information about the city, attractions, and special events, so don't hesitate to seek their assistance.
Explore Nearby Attractions
The hotel's proximity to popular attractions like Millennium Park, Willis Tower, and the Chicago Riverwalk makes it convenient for guests to explore these sites on foot.
Consider Alternative Parking Options
Some guests found the valet parking to be expensive, so consider exploring alternative parking options nearby to save on costs.
Be Aware of Room Cleanliness
While many guests praised the cleanliness of the rooms, a few mentioned issues with cleanliness, so it's advisable to check the room upon arrival and report any concerns to the staff.
Take Advantage of the Onsite Restaurant
The hotel's onsite restaurant is convenient for dining, especially after a busy day of exploring the city.
Plan for Early Check-in Fees
Guests were charged for early check-in, so if you plan to arrive early, it's recommended to inquire about any associated fees in advance.
Location
What's nearby
- Chicago Theater379 yd
- Chicago Riverwalk0.4 mi
- Chicago Cultural Center0.4 mi
- Cloud Gate0.5 mi
- Magnificent Mile0.5 mi
- Millennium Park0.5 mi
- Art Institute of Chicago0.7 mi
- Symphony Center0.7 mi
- Willis Tower0.7 mi
- 360 CHICAGO0.8 mi
- Chicago Lakefront Trail0.9 mi
- Grant Park1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Chicago Downtown, Autograph Collection
Low season | January |
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High season | July |
Average price (weeknight) | $444 |
Average price (weekend night) | $339 |
When to book a room at Hotel Chicago Downtown, Autograph Collection
Top tips for your stay at Hotel Chicago Downtown, Autograph Collection
- If you’re after a cheap room at Hotel Chicago Downtown, Autograph Collection, then you should consider staying during the low season. The cheapest deals can generally be found in January and December.
- Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Chicago Downtown, Autograph Collection, plan to stay on a Friday or Wednesday. The most expensive day is usually Tuesday.
- The cheapest price a room at Hotel Chicago Downtown, Autograph Collection was booked for on KAYAK in the last 2 weeks was $280, while the most expensive was $783.
- How long should you stay at Hotel Chicago Downtown, Autograph Collection? KAYAK users usually book their rooms here for 1 day.
FAQs when booking at Hotel Chicago Downtown, Autograph Collection
Where is Hotel Chicago Downtown, Autograph Collection located?
Hotel Chicago Downtown, Autograph Collection is located at 333 North Dearborn Street, (Driveway entrance on 350 N. State Street) in Near North Side, 0.9 miles from the center of Chicago. Chicago Theater is the closest landmark to Hotel Chicago Downtown, Autograph Collection.
When is check-in time and check-out time at Hotel Chicago Downtown, Autograph Collection?
Check-in time is 4:00 PM and check-out time is 12:00 PM at Hotel Chicago Downtown, Autograph Collection.
How far is Hotel Chicago Downtown, Autograph Collection from the airport?
Hotel Chicago Downtown, Autograph Collection is 9.4 miles from Chicago Midway.
How does KAYAK find such great Hotel Chicago Downtown, Autograph Collection hotel deals?
KAYAK scours the web for all room deals available at Hotel Chicago Downtown, Autograph Collection in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Chicago Downtown, Autograph Collection and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Chicago Downtown, Autograph Collection.