Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.6 "World class service."9.9 "99% found the
staff to be very friendly ." 9.5 "95% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." 9.1 "91% found therestaurant service to be one of the best ." 7.9 "Housekeeping was great , according to 79%." -
9.5 "Perfectly clean."9.5 "95% said
rooms were clean ." 9.7 "97% thoughtit was clean ." -
9.4 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 10.0 "Near to public transport , according to 100%." 10.0 "Easily accessible by car , said 100%." -
9.1 "Incredible bar."
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8.8 "Very good internet connection."8.2 "82% said the
wifi quality was great ." 10.0 "100% thought it was agreat value ." -
5.5 "Pool is mediocre."
Overall Rating
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9.6 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.6 "Perfectly clean."9.6 "96% said
rooms were clean ." -
9.2 "Terrific location."
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8.6 "Vibe was good."
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8.2 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ."
Overall Rating
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9.6 "World class service."9.9 "99% found the
staff to be very friendly ." 9.5 "95% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." -
9.6 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.4 "Perfectly clean."9.3 "93% said
rooms were clean ." 9.7 "97% thoughtit was clean ." -
8.7 "Very good internet connection."
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8.6 "Vibe was good."8.0 "80%
enjoyed the lobby entrance ." 9.3 "93% thought, thehotel was modern ." -
5.9 "Pool is mediocre."
Overall Rating
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9.5 "Terrific location."
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9.3 "World class service."9.9 "99% found the
staff to be very friendly ." -
8.6 "Breakfast is good."
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8.3 "Rooms are great."7.7 "77% thought
rooms were spacious ." -
7.9 "High value."
Overall Rating
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9.6 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.3 "Terrific location."
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8.3 "Breakfast is good."
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7.7 "Nice rooms."
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7.6 "High value."
Recent reviews
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- Negative
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8.8review from
The staff was excellent. Everyone was very friendly & helpful, from the front desk to the breakfast staff. Nice room. Nice view of city. Great location to downtown attractions, restaurant, etc. I would stay there again. Minor complaints only. We were staying 4 nights and the room only had 2 tiny drawers for clothes & a small closet. Not a huge deal, but we had to leave a lot of clothes in our suitcases. As I said, the breakfast staff was fabulous, the food, however, was just okay. Weekdays seemed to have more variety, weekend days the choices were extremely limited. They ran out of half & half cream for the coffee after the first day & it was not restocked throughout the rest of our stay.
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10.0review from
everything was pretty clean, great service. Better than what I expected highly recommended
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10.0review from
We are a young family and this hotel was a great fit for us. Chicago is a very welcoming to families and the staff here was no exception. From the doormen, to the front desk staff, to the dining room manager, everyone doted over our daughter and did everything they could to make sure our stay effortless and enjoyable. The location was great too. Not far from the magnificant mile and adjacent to many restaurants.
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8.8review from
The staff was excellent. Everyone was very friendly & helpful, from the front desk to the breakfast staff. Nice room. Nice view of city. Great location to downtown attractions, restaurant, etc. I would stay there again. Minor complaints only. We were staying 4 nights and the room only had 2 tiny drawers for clothes & a small closet. Not a huge deal, but we had to leave a lot of clothes in our suitcases. As I said, the breakfast staff was fabulous, the food, however, was just okay. Weekdays seemed to have more variety, weekend days the choices were extremely limited. They ran out of half & half cream for the coffee after the first day & it was not restocked throughout the rest of our stay.
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10.0review from
everything was pretty clean, great service. Better than what I expected highly recommended
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10.0review from
We are a young family and this hotel was a great fit for us. Chicago is a very welcoming to families and the staff here was no exception. From the doormen, to the front desk staff, to the dining room manager, everyone doted over our daughter and did everything they could to make sure our stay effortless and enjoyable. The location was great too. Not far from the magnificant mile and adjacent to many restaurants.
