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Location. Breakfast was not good. One morning there was nothing available. Another there were no plastic forks etc. it was the same cold scrambled eggs every day. It was not very clean. Glasses were sticky. My room was not tended to one day despite my being gone for over eight hours during the day. When I called to let them know and asked for clean glasses I was told that it would take at least 45 minutes to bring them up. They also charge ten dollars a day extra for parking even though it is a rural hotel with plenty of parking. I have stayed there before and it was a bit better. I will not stay there again. It is very expensive and really not worth it.
When we left the Hyatt and wee done with it We asked for a quiet room and were placed as far from the lobby as possible with our room facing the freeway and train!! There idea of quiet is being away from the elevator!! The heater was VERY noisy and kept me up all night!! We asked for early check in and they couldn't accommodate us. The receptionist was not friendly and made us wait without telling us she was done with us. She should not work there!! The pre check in on Kayak was a waste of time. We will NEVER stay there again!! I have tried to communicate our displeasure with Hyatt but could not find a contact email.
The morning breakfast is fantastic, the rooms were clean and modern and very friendly staff. there's is an actual train
I loved the room service breakfast. And how close it was to everything to do in downtown Sacramento. I had such a blast and everyone was pleasant and helpful during our stay. Definitely staying here again in the fire
Location. Cannot believe the room have no Internet connection included in the price.
Proximity to convention center, willingness of staff to accommodate requests
Clean rooms. The TV service is worst I have seen anywhere. Very basic service. A major basketball game is on ( Warriors ) and they did not have the channel, really! This is a business hotel in Sacramento. I go to the lobby bar and they have two flat screens circa 2005. Spend $1400 at Costco for two new flat screens. They missed the attention to detail that is required in this market. Will not stay there again.
We attended a function in the downtown area and the location was perfect. Room key did not work initially, I called the front desk from a house phone and an employee checked my identification and opened the door, he returned a short while later with a new key.
Downtown location. Good valet parking service. No minibar
Great location. Walking distance to restaurants. Donut shops. Thrift store shopping everything. We stayed for an athletic event but had some time to do other stuff. Close to a 7 eleven if you need a quick snack and self parking was across the street but easy to get to. A lot of homeless in the area but there is nothing the hotel can do about that. Just be cautious when walking at night.
hotel staff there was no refrigerator; it cost to use wi fi; it was too expensive for one bed that was advertised as a double; it was noisy.
The bed was very comfortable and the sheets were lovely. The reception staff were not very friendly or helpful. They didn't seem suited to the service industry. The concierges were very helpful and friendly.
The Lobby, the Gym, the pool and the rooms are great. I also enjoyed the very friendly and helpful staff during the Sunday Brunch. Having to wait in line for 5 minutes for the elevator in my floor and up to 10 minutes in the lobby. There was a lot of people and the elevators took forever.
Location and room Staff didn't seem to know the area. I had to go to a coffee shop to even know what neighborhood the hotel was in.
Clean, modern room Did not have free parking or WIFI
It was right off the freeway They changed me from a king size bed to 2 queens my mistake but they worked it out. The room was spacious Location was a bit on the seedy side of town I forgot a book & they would not accept my credit card for shipping it to me, sent it COD, thought $16.70 was a bit unreasonable.
I liked the configuration of the room with the comfortable couch and the bed. The fact that when I exited the hotel property I had to make a u-turn to get back to the freeway.
Shuttle transportation to downtown was nice. It took me forever to check in! They had no record of my reservation, front desk had to call getaroom.com to confirm my reservation. Even though, I had booked three hours prior to arriving. The room smelled miserably. I The shower drain was plugged and the water would not go down the drain! Many items in the room were broken (cabinet drawer) or looked very cheap and old.
Shuttle service superb. Staff helpful. Location - close to airport. Room was not to the standard I found the previous visit. Not cleaned properly, radio broken, no phone directory on the hotel phone. Window filthy.
The Staff was nice. Hotel was dirty and the rooms were worse. Trash from previous occupant still there. Disgusting bathroom!
Booked online expecting a quality Wyndham hotel. This place should not have a Wyndham flag. It is a old apartment building made into a hotel so rooms are spacious. However the walls need painting, the bathroom needs renovated and the place needs serious cleaning.
the managers reciption the roaches dirty bathroom
NOTHING Everything was a problem 100% honest
The beds were new and very comfortable, which was a nice surprise! The towels were old and thin, some were still soiled after their wash. The hotel needs to know it's time to change the towels and upgrade. I would have given it 5 stars otherwise.
The bed very comfortable. Felt roomy. Difficulty with card/key for room.
The staff was very helpful when needed. We upgraded to larger room it was no.problem.
Staff was very friendly, rooms were clean with no outside noise, great breakfast, good selection of channels on TV, A/C was very cold, nice kitchenette with everything needed to prepare simple meals! No major complaints, but a couple disappointments. The bed was nice and comfortable when I layed down, but by 4am, my low back and neck both hurt and I wasn't able to lay down for the last couple hours of sleep. It may have been more the huge pillows than the memory foam bed, I'm not sure. Also, the water didn't stay one temperature during shower. It kept going cold for a few seconds before warming up again.
For the money, the room was rather large and you get a free hot breakfast. Staff was very friendly and the workout room was adequate. We did not pay for elegance so we did not expect perfection. We were there for a quick stay and this worked out great for us.
The beds were very comfy! The breakfast was good. We booked this hotel for the pool and hot tub, we had a long trip and really wanted a good soak... When we got there we were informed that the hot tub was down and the pool was heated, but only to 70 degrees...which felt very cold. My kids still insisted on a swim, and we had a lot of people stop by and tell us how cold their swim was earlier and that they though we were crazy.
Staff was very friendly and helpful. Airport shuttle was convenient. In a strange part of Sacramento. Room was kind of gross: saw a couple small cockroaches, mascara on the pillow cases, nasty carpet. Overall was not worth the price.
Staff was super helpful and aired my room. I get migraines and the aired room didn't bother me. The location was perfect to park and walk, or ride bikes, all over Davis and the campus. We window shopped and had a huge selection of restaurants and coffee shops. We brought our road bikes, and the elevator accommodated two of us well and was super convenient in relation to car, lobby, and room. Decor was light and tasteful. Lobby was neat with art exhibition. Breakfast was fantastic.Good coffee. Bee Kind products (though I couldn't use them due to scent). The train was no bother. AC worked great. Fridge, microwave, plus a Keurig were useful and clean. Loved keeping car out of sun in their parking garage. Carpet issues - I stepped in something soapy/sticky in my socks, and there were a few dirt spots a good steam cleaning would fix. The sheets would be soft if it weren't for the slight beading, though it didn't keep me from sleeping well.
We were very pleased with the complimentary breakfast: everything from freshly made waffles to custom omlettes. Train tracks are close and that will bother some, but not our family
The large size room and the breakfast. Everything was just fine.
The downtown Davis location is great, although too close to the railroad! The cocktail hour and the breakfast are nice. The parking situation is tough. We had to park in public parking, and were very lucky to find a spot there.
Beautiful view!!!! hard to get regulated the hot water, thin walls, very loud and you can hear every conversations even the cell phone from all rooms no only your neighbors
Breakfast was not included
Upon check-in, we were given a room that was still occupied. The following morning someone walked into our room while we were sleeping.
Very family friendly central location. Hot tub was not hot and it was 60 and raining.
I was there with 3 young children. Very courteous and helpful staff. Pool was perfect for the kids. Breakfast was good, fast and reasonably priced. The hotel is clean and quiet hours were respected. We were there for a reception on the 15th floor which was also fantastic.
Staff were very nice. Location is excellent. Room was dusty and had finger prints in the bathroom. There was a long black hair in the bed.
Our first room had blood on the walls. We then moved rooms only to be placed in a room that wasn't cleaned. When we were moved again our room was still dirty but by then we had missed our original plans we had made. We stayed in the third room. The only thing the hotel did was remove a parking charge (which feels like something that should be free for guests anyway). Upon checking out a staff person made a very inappropriate drug related joke to my partner that made us both uncomfortable. When trying to order food from the bar I enquired about the cooking oil as I have food allergies and the staff said she didn't know and refused to find out what was used. I felt very uncomfortable, unsafe and dirty the entire trip. Definitely will not be staying at the Hyatt again.
Loved every moment. Staff was very welcoming. Definitely will consider staying there again. No complaints
This guest did not leave comments about this hotel.
Newly remodeled rooms. Great breakfast. Some of the doors leading in and out were unlocked and didn't require a key to get in. Felt a bit unsafe.
This guest did not leave comments about this hotel.
Hotel was recently remodeled. Staff was very nice and the free breakfast was great. Had to keep the window open due to fumes from the remodel. Once that dissipates this hotel will be great!
Nice clean room,though rather small. It was hard to walk past the desk chair to get across the room. Bed was very comfortable. Nice breakfast. Right in town so easy walking. A bit close to train tracks.
The room was modern and comfortable. It was convenient. Breakfast options were fine. I was nervous when I saw the earplugs but it wasn't too loud
Location. Smell. Trash was not emptied was full of moldy pasta. Also, the toilet had a phantom flush every 15 minutes. The plumbing in the cottage we were in was rather noisy.
breakfast was good. Did not live up to the pics online. You know it's a bad sign when there are 4 sets of earplugs on the table in the room. mariachi at the Mexican food place across the way and road noise. Room was small the sink was.in the room not the bathroom.
This guest did not leave comments about this hotel.
Comfortable bed. Clean. Great staff
Love this location in Davis. Have stayed at most of the hotels near UC Davis and this works in terms of location and quiet night hours - in general. You can walk to restaurants, businesses and Farmer's Market with ease. Recently renovated, very clean.
The room looked nice & clean, very welcoming Nothing, everything exceeded my expectations.
Great experience, the reviews lead me astray but I'm overall satisfied with my hotel choice. Enjoyed the amenities. Disappointed that the hot tub wasn't hot, or even warm. The knob was on, but no jets. Sad, because I only booked this place for the hot tub and for the decent price.
Good location. The room was small but comfortable. The bathroom was a good size and user friendly. The decor was elegant and tasteful. The desk staff were friendly and helpful. I would return. No.
Lots of issues with room - lights not working, TV issues upon arrival and "pat" answer from engineer (remote needs new battery which we knew wasn't the issue but a problem with cable company). First night dinner in "temp" restaurant horrible. Didn't charge for one meal but just no attention to detail, wrong order. Experience better when Joie property.
The location and overall atmosphere of the Hotel. The young men out front need to be more attentive to outward appearance of hotel and guest service.
The staff was great, well trained, accommodating and helpful The room was awful! It only had 2 tiny Windows, about 1'x2'. The mattress was old and soft, we kept slidding into the middle and did not get a good nights rest.
The hotel is beautiful and run very well. The rooms are cozy, well-decorated, and have great bathrooms. The location is also superb. The rooms are small, and the $25 valet parking is a rip-off.
The room was nice and clean. Nice appointments. Very comfortable. Large shower. The door on the bathroom was a slider and did not actually shut.
What an amazing historical hotel with a great downtown location. I would recommend this hotel and we'll be back.
Made a reservation for 2 guest in a queen size room. Got there and checked in @7pm and was notified that I was upgraded to a king size room, big plus on their part! The room was cozy and comforting. It also includes a beautiful bar setup along with a wonderful street view. To be completely honest, the one thing I did not like was the shower. The rest of the room was was decorated and painted in its own style including the bathroom. But once you open the shower curtain all you see is plain, boring, tile. Both room and bathroom give off some bomb vibes, except the tile. Just kills the ambient. Other than my pity first world problem place was outstanding.
Everything. Place was absolutely beautiful. Great job.
Sophisticated decor, helpful staff, "beautiful people" hot spot. The noise from both the street and partiers went on until 3 a.m. Motorcycle engines revving, police called on issues in the street, shouting and yelling in the street, all echoed right up to our 7th floor room.
Staff was very friendly, the rooms beautiful.
Very professional and friendly staff.
Staff was friendly. Orbitz booked me for two rooms (only wanted to book one, only got confirmation about one), but the front desk upon check in cancelled the second one with no problems. The hotel is right along the highway, and the windows did nothing to block out the sound of the cars. The real kicker was the internet didn't work the entire time i was there. I was there for a conference at UC Davis and needed internet to for work in the evenings. Couldn't maintain a connection, front desk offered no solutions. The coffee maker was broken (missing a piece) and the rooms were very dark.
Staff was very pleasant and helpful
The bed was comfortable and the television was big. Also the television channels were a good variety. My room smelled like someone had been sick and there was a huge wet spot on the floor. I called the manager and he never got back to me. The staff sent people to spray air freshner which only made the smell worse. I had a non smoking room but it smelled heavily
Very close to the freeway for easy access. The room and breakfast were OK. The first assigned room was supposed to be nonsmoking, but as soon as I walked in it reeked of cigarettes. The front desk was very willing to accommodate my request for a different room which was fine.
It was easy to find a prostitute Grounds were kinda dirty. Poor security. Decent hotel but prices are so cheap that druggies and dirt bags stay there. Up your rates a bit and hire security and someone to pressure wash the nasty sidewalks. Free breakfast sucked, I would have paid for a good breakfast.
The price is good. The room was clean on the surface, but it felt dirty. The grounds felt grimy. It was okay. It needs some work and remodeling other than flat screen TVs.
IT Was easy to get to and the staff was very nice
We asked if we could do an early check in for an up charge they said as long as the room was ready we could do it. I was told there was not gonna be an extra charge. Later on the day they called me and said we needed to pay an extra day. Did not even get an apology for their mistake. They need to get all their staff on the same page.
nothing the floor in the room was wet, because the sprinklers came on outside and flooded the room during the middle of the night. When I woke up and put my feet on the floor, stepped in a big puddle.
The location was freeway close and fairly close to downtown Sacramento. It was inexpensive. The beds were comfortable. The exterior of the hotel was dirty and rundown. The first room we were given smelled like cigarette smoke even though it was a non-smoking room. There was a lot of smokers at this hotel. There were only rooms with a single king size bed or rooms with two double beds. No rooms with two queen size beds.
The owners have clearly sunk some money into the property to modernize the rooms as well as beautifying everything. They have some work to do before it will be completed, but you can tell the owners care about the the place. We were bummed that the pool was out of order. But it was out of order because they are fixing everything on the property. Seriously, this place is going to be the crown jewel on this exit in Sacramento.
The room was inexpensive and looked clean. Front desk staff was friendly. The room had a strange smell that took a few hours with the windows open to dissipate. The continental breakfast was flavorless. Toast, bagels, oatmeal, hard boiled eggs, juice and coffee all kind of tasted the same. The staff had to cancel a customer's reservation because the police were called due to the excessive comings and goings of random people from the room. On the last night there a couple was having a vocal and colorful argument outside my hotel room.
The lock plate for my door was loose in the frame, so the door never seemed to be completely shut. My room smelled of cigarette smoke. And my room wasn't cleaned one of the days I stayed, probably because I slept in late. It isn't a deal-breaker, but it would have been nice to have been notified that they skipped my room, and gave me an option to request a room cleaning later.
Nothing had to change rooms twice, room is dirty, morning breakfast doesn't have many options.
The staff was really very nice. There was a mistake with the online room booked I was told but the hotel Honored the booking. Right down town Davis, perfect for walking to local shops , morning coffee and dinner.
I stayed at the Palm Court during a 3-day UC Davis new student orientation session, and found the peace and quiet away from the campus hubbub refreshing. This hotel was clean, updated, with most of the amenities you'd expect in a brend-new cookie-cutter type chain hotel - but with the random charm of an older property. My suite was roomy, comfortable, with a very nice updated bath-shower and separate bedroom and living rooms with individual flat panel tvs and reliable wireless high speed internet throughout. The only thing lacking was a microwave and a stocked minibar, but the refrigerator was useful and there was a wet bar sink/counter in the living area. The sofabed/couch was what you'd expect, not too comfy for sitting, and i didn't test the sleeping comfort. Overall, a quiet, comfortable, clean, and charming downtown hotel, in a safe neighborhood, within walking distance of lots of restaurants and galleries, etc. It's possble to walk to the UC Davis campus, but I wouldn't recommend it except during mild weather (as I found out the hard way). 12-15 minute driving time to central campus, easy I-80 and Amtrak access. I didn't try the bar or restaurant on the property, but they looked inviting. Underground free parking is a big plus. I would stay here again.
Westins are always great, they are always so clean and classy and well ran. It's the reputation. But this hotel specifically is amazing, it's riverside, fairly priced - I mean you get a bang for your buck here. I know people complain about having to pay for wi-fi, but even the price is reasonable. Either way, get off your electronics and enjoy the peaceful view. That's not even the half of it, the service here is amazing. Everyone is happy to help, open doors, offer suggestions and recommendations. Kudos to the management, concierge, bellboys, restaurant workers, maids, valet, receptionists.
Breakfast voucher was a nice touch.
We liked everything Including the complementary breakfast.
The hotel was kind of cool and different. The parking was kind of a mess due to Labor day events and the parking lot staff didn't know anything about hotel parking, just kept telling us to move along. We did follow the parking instructions exactly.
This is my second overnight stay on the Delta King. Love the atmosphere, good food, friendly staff, the price is right, and I've always slept well on the water. Fifteen years ago my family celebrated our son's eighteenth birthday with an evening at a Delta King Murder Mystery dinner.
The location Rooms to small for $147.+20 for vallet that was slow to return car. We stayed on 3rd deck, not a good choice.reception phone was loud waking us up. Last year we paid $220.00 for 4th deck, it was better, but way over priced. Next time i will try embassy suites.
It was a working River Boat +70 yrs ago and has been converted to a first class hotel. Locations and ambiance are wonderful. Woke up in the morning to geese swimming outside our bedroom window, not downtown city/traffic noises! Bathroom needed some TLC work.
Very unique stay on a restored paddle boat. The restaurant and bar were very nice and food was good. The rooms were small but comfortable. It is a boat so everything is small and tight. The ambiance was quaint and wonderful. The outside deck was very nice by the bar overlooking the river. Old Sacramento is right there with many little shops, bars and restaurants. You can walk to the Capital Mall also. There wasn't much to not like. Just be careful if you are tall like my husband. The ceilings and doors in the cabins are short. He hit his head a few times before he learned to duck! Also if you are a light sleeper being ear plugs as the train tracks are close by and the trains go through several times a night.
I stay in sacramento a lot and had always wanted to try this. The hotel was clean and the staff were friendly. I had dinner at the Bar and their complimentary breakfast, both were good. I also slept well. I would stay here again if I were to bring my son on a business trip, as I know he would enjoy the boat. Other than that, I would prefer a normal hotel in the future. The facility is a little dated. Not just the classic decor of the boat but the decor in the room etc. the room that I was in was very small as was to be expected. The boat is a little noisy - you can hear people walking out side of your room and the walls are thin. I could hear the people in the room next to me.
I chose the Delta King because of its unique charm. I loved that it was in Old Sacramento which has cute stores, cobblestone streets, and old west buildings. As I crossed the cobblestone street and wooden platform railroad tracks to get to the boat I felt like I was going back in time. I was so excited because I love things that are off the beaten path. I loved all the charming details from the lamps to the faucet knobs, everything was antique. The room was smaller than the pictures let on but cozy. The city view stateroom pictured had a desk, which I was excited about getting work done at. My room did not. The room was very dust and I am very allergic to dust. I checked in late so I tried to make it work. I ran my finger across the phone and the bed frame and they both had a thick layer of dust. The triple lamp over the bed did as well. I didn't sleep well because of the dust. I very nicely asked if someone could dust and change the sheets due to my allergies and the man at the desk seem to take it personally. When I came back later that day, they had made the bed, but not changed the sheets, even though I had left the "change the sheets" sign on the bed. The breakfast voucher is for a very specific breakfast off of their menu. If you want something else the voucher does not apply. Though they were very nice about my egg allergy and gave me yogurt as a substitute. Since the walkways are very narrow, people walk very close to the walls and thus it is very loud. Especially on the weekend when other people are drunkenly walking around the train station. Overall I love the idea, there are just some rough edged that really bring back life in the 1940s.
Historic facility. Very friendly staff. Rooms were a little tight and cramped.
Apple and Chris at the front desk were wonderful. Very professional and yet warm at the same time. Top notch staff across the board!
The photo on hotel.com was not the room I received at all. The room was extremely small and a full sized bed, not a queen. Overall it was quaint, adorable, and perfect for me. If it had been a night with my husband, I'm not sure we would fit.
This facility is located at the entry to Old Sacramento and next to the New Kings NBA arena which opens next year. Also, walking distance to the state capital, fabulous restaurants, Sutter's Fort, Crocker Art Museum, and other points of interest! Great staff! No mini fridge!
Location was ideal for the Sacramento Music Festival, staff was great, facilities were great. We had a room on the 10th floor on the side of the hotel closest to the nearby freeway. Traffic noise was an issue for us at night.
Only thing about this place is the location The lady working in the front desk. She was a mood killer and just being rude. She needs to have some manners and show customer service.
The proximity to shopping Mall. The food and drinks in the lounge were excellent. The staff as always were in a great frame of mind and went out of their way to assist you.
Location was very good. Proximity to Old Sacramento can't be beat. Easy downtown and Capitol access. Seem like nobody is walking around looking at stuff. Lots of details that need not be overlooked. Room was tired and many things didnt fit right, lots of patches but no fixes. Ready for renovation I think. Sometime during the night the A/C stopped working. Turned room into a boiling pot. Window are an option but noise is overwhelming even 10 floors up.
Valet and Front Desk were nice. Heard lots of people talking in the halls loudly and it smelled like smoke and I was in a non-smoking room
The location was great! You could easily walk to Old Sacramento! Wish it would have had free breakfast! Valet parking was frequently full, but parking garage was very close.
We enjoyed that there were so many restaurants and attractions within walking distance (ie. Old Sac and the Capitol). The employees were very accommodating. Thank you for assisting us in our downtown getaway overnight.
Location. Easy walk to plenty of restaurants and entertainment.
I liked its location centrally located for the purposes of my trip. The ease of freeway access was great and the staff was pleasant and helpful: Nothing it was exactly what it appeared to be.
Rooms, parking, closeness to the freeway, partially indoor hot tub & pool. Resturaunt was horrible, 1 poor server for the entire place on a Saturday night. She was overwhelmed, ordered wine, soda and cheesecake. Wine & Soda came fine, cheesecake took a while, then no silver wear and no refuel on the coke for my son after repeatedly asking and waiting 20 min. We walked out. There was unattended children in the pool area screaming like idiots and since there is a partial took it echoed into the spa area, staff was called twice about it and ignored the calls.
Reserving the room was no problem. Unfortunately, we had to cancel (early) due to a family emergency. The lady who took my report was very knowledgable and accommodating. However, we will go back to Kayak for any future reservations if the need arises. Thank you for your service.
Not much Except for the wait staff, the rest of the staff was not very helpful.
Very nice hotel and very good price that night. This was my 3rd trip to This hotel and will always stay here when passing through Sacramento. Staff went out of their way to help me scan and email some papers for work one day.
I loved how the hotel was spacious and clean. The staff was great too! The large amount of children running around. We went on a busy weekend which had special events hosted, but the kids from the event where everywhere! They were running around in the workout room in the treadmills without parental supervising and without shoes on! Another issue was the amount of 'iffy' people hanging out in the parking lot. People that we're not staying at the hotel but just scoping out the patrons coming and going.