Des Moines Hotels

It was very charmingly decorated, and the staff were very nice. They left a sweet note and some muffins for me, since they knew I would be leaving early the next morning before breakfast time.

The quaintness and the staff were fantastic... Very friendly and helpful

I liked the friendly staff, location was interesting, loved the old hotel feel.

Coffee maker didn't work

The room was more spacious than I thought it would be. Staff was very helpful.

The room smelled weird. The breakfast buffet was very limited. No hot items were available.

Everything was bad

The hotel was in a bad part of town .the staff was rude. The the rooms were dirty.

Maid came in room twice without knocking.

Worst hotel I have ever stayed in.

price,comfort, wife liked bathroom, better room on 2nd stay on 2nd floor,,good chinese restaurant next door. good breaifast selection.

location

Close to airport, shuttle service & convenience to restaurants.

Nothing

most staff were exceptionally friendly, complimentary morning breakfast was one of the best we've ever had, loved having the pool open 24 hours, overall, a very easy place to stay

Exceptional Service, Very Comfortable Beds & Pillows, Spacious Room Size, Delicious Breakfast, Excellent Shuttle Service = Wonderful Experience !!!

Nothing

Everything

The staff were very helpfull they were very professional. The rooms were very clean and for the price it really was a great deal! The place is spacious and it is a very well kept hotel I highly recommend this place. I was very happy with staying here!

It was a very inexpensive hotel, so I didn't expect much and it was very convienant to the training I was in town for, as that was most important to me as far as choosing a hotel. I would have liked a hair dryer in the room, but the front desk said they had problems with theft so no longer keep them in the rooms any more. Also, the second night I slept without the heater on, as the first night it was blowing out dust so much my allergies were so bad! If you're looking for an inexpensive hotel for a short stay and want convienance to airport or Seattle, this is isn't a bad place to stay!

I was very pleased with the convenience of the location, the shuttle service, the comfort of the room, the amenities available, and the entire experience. Unfortunately I was only there one night, in transit from London to Hawaii, otherwise I would have made more use of the available extras. I thought the design of the shower head was unique enough to take a photo so I can try to get one at home.

Nothing that I can think of.

Closeness to airport

Horribly dated, mold on bathroom tile, water damage on floors, wallpaper peeling, drains extremely slow, no towel bar near sink,poorly maintained. Staff very good, hotels.Com charged me for 3 rooms instead of 2. Called and they credited the account.

Its location. Free parking.

The smoking free room smelled of smoke strongly. The air system had been contaminated too. Smoke detector was disabled by having been taped off. Shower grout was heavily stained and/or growing mold. Free breakfast was miniature. Staff were sullen.

Much of the facility was under construction.

Price and location

Construction being done. Room had odd odor.

Friendly knowledgeable staff and convient location.

The staff and management was exceptional! There was a situation on New Year's Eve, and the staff was absolutely incredible; They were able to handle the situation, and bring a quick resolution to the guests and patrons who were there that night..

Serviceable and clean.  Good enough for a no-frills hotel stay at SEATAC.  Nothing to be afraid of here, but it's not a luxury property.  Good for families and travelers looking for a place to sleep while traveling through Seattle's airport.  Hotel shuttle runs only to the airport and Central Link rail line, which runs from the airport to downtown seattle, blocks from Pike Place Market.   

Although we had a rather nice stay at the Best Western Airport Executel this summer - I must admit we were slightly disappointed. The staff were exceptional - NO complaints there :) - but the overall quality of the hotel, breakfast choice, and 'look' of the place compared to its online pictures, was not quite up to our expectations after looking over many reviews. They could work on the buffet by changing it up even just a little bit - we stayed 3 days and it was EXACTLY the same each day. I would also note that it is NOT worth it to spend extra for a 'balcony' room since it is almost impossible to be on the balcony due to the fact that they only balconies are on the noisy highway side NOT the inner courtyard side or the quiet parking lot side?! The one super positive was the guest service - some of the nicest, most accommodating people by far. Also the shuttle service to the airport or to the metrostation was great.

very practical one queen bed studio. Lots of room. Shower had lots of hot water and good pressure. Very clean

the ceiling above the shower need a wipe down. Easy to miss but never the less every point counts. The breakfast is a bit of a let down. A granola bar a muffin and an apple is not a breakfast.

Ask for a room away from the east side. It will be quieter.

na

the bathroom looked clean but there was a smell of old urine