Des Moines Car Rentals

Cons: I didn't like the fact that you did not tell me about the deposit. So I had to use a different card to begin with. When I brought the car back we were able to put it on the card I wanted it on, but I had to wait a day to get my money back from the card I used to begin with.

Cons: We waited at least 1 hour to pickup the car. I had to change an appointment because they took so long, and so did several other people in line. There were 2 employees working, and 3 empty computer terminals that could have been used, even though reservations specify when rentals will be picked up. The company knew there would be that many people. Once I completed paperwork I wasn't given any instruction on where to go to find the car, so I had to prompt the employee to tell me what to do. Then I had to ask another employee where I could find the keys to the car. Next time I'll happily pay more to avoid such a pickup mess.

Cons: Too much hidden fee, gas price was 2x higher than the market price

Cons: Had car for 3 days plus 3 hours. Charged for 4 full days and charged a late fee for being over 3 days. Got them to drop the late fee since they charged me for 4 full days. It was 50% more money than my Kayak booking sheet said.

Cons: The maintenance light came on about halfway through our trip. The car had low milage so we assumed that it was for an oil change, but it was disconcerting.

Cons: Checking in on 5th floor was the furthest possible away you could be from pick up. Bus from seatac too much waiting between stops

Cons: When I got there reserved acad similar to camery but they said all they had was a van at no extra charge. There is no way I was taking my clients out to dinner in a mini van, so after a few uncomfortable moments, the gentleman called down to see how long it would be for a mid size, and they had one ready

Cons: Car was a bit dinged up. 51k miles

Cons: The original vehicle was not the 'type' of car that was listed on the website - it was smaller; even the 'upgrade' was small. The vehicle itself was a typical rental - it had dings and scratches and was the basic no-frills package. BE SURE TO CHECK YOUR VEHICLE FRONT-TO-BACK and fill out the 'vehicle check list'. It was difficult because of the poor lighting in the garage, but write down EVERYTHING.

Cons: Base rental $300, rate after all add-ons $1200 I've never heard of insurance costing $60/day on a rental that costs $12/day A $15/day second driver fee Extra hidden fees We didn't rent the car

Cons: They are in the process of closing their site that is close to the SEA-TAC airport. I arrived to find a note on the door to go to the airport rental car location. They should send an email to people who are supposed to pick up there that the facility isn't open.

Cons: You should say this location is not where the rental shuttle goes to.