Find reviews that mention:
10.0
Great experience, easy pick up and drop off. Car was clean and was half price of other rentals in the area.Reviewed May 24 2023
review from![kayak]()
2.0
There was no Dollar located at that location. Customer service is abysmal! They're completely incompetent. Kayak customer service is completely non existent! I will never be using Kayak.com or Dollar/Hertz/ Thrifty ever again. You guys really suck and ruined my trip to my sister's wedding!Reviewed May 24 2023
review from![kayak]()
2.0
My trip was cancelled but I couldn't cancel the car rental because I didn't notice when I reserved the car that it was at an un-cancelable rate. So in essence I paid $250 for nothing.Reviewed May 24 2023
review from![kayak]()
8.0
It was easy to get the car and go after the paperwork. Very easy drop off procedure.Reviewed May 24 2023
review from![kayak]()
2.0
They didn’t have a car for me.Reviewed May 24 2023
review from![kayak]()
2.0
charge me with no carReviewed May 23 2023
review from![kayak]()
6.0
We had to wait almost 2 hours to get our car. Line was long and they didn’t have enough people working!!Reviewed May 23 2023
review from![kayak]()
2.0
This location does NOT exist. There is no Dollar car rental kiosk at Union Station DC.Reviewed May 23 2023
review from![kayak]()
2.0
Terrible experience. Went to union station DC and they couldn’t honor the confirmation. It’s only a hertz station there. They were Less then helpful. Called the dollar 800 number and they gave me a different dc location but failed to mention they were closed for the rest of the weekend. We won’t be using Kayak or Hertz-Dollar-Thrifty again.Reviewed May 23 2023
review from![kayak]()
10.0
Staff at both ends were great and the car was new and clean.Reviewed May 23 2023
review from![kayak]()
2.0
You ran out of cars even though I had a reservation. Car had body damage. Waited long in line then to be told you ran out of cars Not enough employees at the counter of customer service. A lot of add on changes My phone almost got stolen by one of your employees when I returned the car Overall terrible serviceReviewed May 23 2023
review from![kayak]()
10.0
Service. Counter rep did an excellent job.Reviewed May 23 2023
review from![kayak]()