10.0
Pros:I always rent thru Dollar Rental when I go on trips because never once have I had unexpected charges or issues. Every time I get a great deal and it costs exactly what they said it would cost. I can't even tell you how much it is appreciated!Cons:There was an after hours key drop that was a little confusing because there was a sign that said charges continue to accrue until the rental place opens again. Fortunately that did not happen and I was charged only for the amount of the rental after dropping the keys off on time.Reviewed Jul 15 2020
review from![momondo-kyk-wl]()
2.0
Pros:Nothing Very unprofessionalReviewed May 28 2020
review from![kayak]()
10.0
Pros:Staff was great friendly, helpful, I really liked the minivan, It was my first time driving that make and model car and I decided that I may just go bye me one.Cons:The instructions of use for the plate pass could of been explained, it's a metal box that is stuck on the windshield. I did.have to travel on the Indiana -Illinois toll way and did not know that the box contained a ez pass. So electronically the box was being picked up and I was pulling over to pay cash Lol. 3 days later I figured out what the metal thing on the windshield was. The staff did compensate me for my trouble with the platepass, and I was very pleased with the way they handled it.Reviewed Jan 22 2020
review from![kayak]()
9.6
Pros:Great vehicle for family vacation.Cons:Air conditioning does not work well when car switched to alternative power. Works great when driving, but not when stopped.Reviewed Jul 31 2018
review from![kayak]()
6.4
More staff, please.Pros:The SUV.Cons:One poor employee was asked to staff all of Dollar and Hertz. I waited more than 20 minutes in line. He was a terrific employee who was asked to do far too much. Not fair to him or to the customers.Reviewed Jul 26 2018
review from![kayak]()
10.0
Pros:Car was brand new with only 400 miles!Cons:I had a hard time finding the car in the lot. The numbering was difficult to use.Reviewed Jun 4 2018
review from![kayak]()
10.0
Pros:Car gets great gas mileage.Cons:Restrictions when paying with Debit card.Reviewed May 6 2018
review from![kayak]()
4.0
Cons:I was quoted 126 & was charge 176 after all the fees & half a tank of gas. Should have been honest & upfront in the beginning so I knew the true costReviewed Apr 10 2018
review from![kayak]()
2.0
No carCons:Reserved car. When we arrived on time at airport, counter was closed. Other counters open but no cars available. Call to Dollar told us sorry but nothing they could do. THANKS FOR NOTHING!Reviewed Jan 1 2018
review from![cheapflights]()
4.4
Cons:I was told I would be paying $60 plus $16 for an extension. The bill just came for $105...Reviewed Aug 28 2017
review from![kayak]()
5.6
Cons:The car was twice the amount of my kayak reservation AND I had to fill the air with tires before I left for my trip.Reviewed Jun 26 2017
review from![kayak]()
2.0
Cons:Car stalled. Had to return mid rental.Reviewed Feb 19 2017
review from![kayak]()