Downey Hotels

Nice breakfast

Charge too much for room where the ceiling is saggy looking and looks water damaged.

Room was clean, roomy and comfortable

Hotel is under big construction project. Lots of dust and construction noise during day. Bar and restaurant amenities not available for now due to construction. I'm sure once it's all done it will all be great again

I reserved two rooms for a work crew that was refoofing my house. They said the rooms were clean and quiet. No problems. I even added an extra day with no hassle.

No complaints from the work crew.

Very clean big Room, Friendly Staff.

Must have a Car, because LA downtown & Hollywood is a 20 minutes drive.

No tissue tub wasn't the cleanliness

Staff was courteous and helpful. Room was clean and comfortable.

I stayed with my son and we enjoyed. Room was clean, comfortable, quiet and renovated. Manager and his wife was paying attention personally for everything. They are friendly persons. You must have a car to go somewhere in LA so there is no reason to downgrade the rating of hotel because of its place. You can reach in 15-20 min. max where you want to go. There are couple of shopping centers in neighbourhood. Great place.

My family of 5, enjoyed our stay at the American Inn. We were pleasantly surprised by how clean and and quiet it was. The front office staff was very friendly and accommodated when we need to check in early after traveling all night long. We will definitely be back!

Location was great. 15 minute walk to the Pike and waterfront location. Close to restaurants, and shopping. The room was clean and comfortable. Staff was very friendly and plenty of parking.

The pool was a little small.

Cleanliness and friendly AM staff

No room service

The maintenance guy, when we were finally able to get the front desk to have him check out our room, was a fast worker and great to talk to. The bathroom was really nice, aside from the faucet not being screwed on (maintenance guy fixed it), shower gel container they provided was broken, and toilet looked about 20 years old. They gave us a bottle of wine since we were there for our honeymoon.

It's really a motel, not a hotel. Room was not artsy, eclectic, or colorful like they advertise- it was brown, beige, and black with only 2 splashes of color in the whole room. Housekeeping sucked- didn't vacuum when there were obvious areas of food crumbs, left the garbage can on the toilet, didn't replace ice bag, didn't notify maintenance of problems with room (he specifically said they're supposed to do that). Internet was practically nonexistent and we were only allowed two devices. No HDMI hookups on the tvs. Front desk wasn't very helpful and didn't notify maintenance the first time we came to them with problems. Curtain was ripped so 6 inches of light poured in the room. People smoked outside our room so the smoke smell got in our room die to the 1 inch gaps around the door. They overpriced every service ($2 to wash laundry, $1.75 to dry laundry, $3 minimum to use their computer and $0.50 for each additional minute, $1-1.50 to print per page, etc.). No hot tub, just the pool, though the pool was nice.

The hotel was nice, clean and the location was close to downtown long beach, staff was really friendly and helpful. Our stay was great, beds were really comfortable and our room came with a fridge and microwave. Would comeback to stay for next years Long Beach marathon.

Only thing wrong was the walls are a bit thin you could hear door close from other rooms down the building. But other than that's no other problems.

What it looked like

The housekeepers took $10 that was sitting in my nightstand Management and customer service horrible

The rooms were clean and spacious and I loved the vanity

It kind of smelled gross in our room and the beds weren't that comfy.

The room was very clean with comfy beds. Also the linens were very white and smelled clean.

I like how comfrtable we were

I would prefer to be called to the room to see if we have checked out..instead of having housekeeping open the door twice on us. the bathroom was not mopped or swept properly. I saw alot of hairs and blood droplets on the floor. I was on the non smoking part of the hotel because my kids have asthma and we smelled smoke inside our room. like if someone was smoking next door or on the hallway.

It was fairly inexpensive for being a last minute booking. The maids were very nice and helpful.

There were always groups of people just hanging out at the entrances of the hotel, at all hours..I didn't feel safe going to and from my car with my two little girls by myself. If it didn't smell like weed in the hallways and entrances, it would smell like mold. The walls in the room were stained with yellow streaks and the bathroom didn't have ventilation. No screens on the windows either (not very safe for kids).

Our room was clean, easy parking and very close to Walmart and restaurants.

Worn bed

Rooms are neat, really close.to many restaurants , staff really friendly

I have nothing to say because I really like it

Location

Continental breakfast and outdated appliances.

One of the reasons we picked this hotel was for the location. If you are flexible on location, spend $10 or $20 more and book elsewhere. The place is old and the room had a damp/old smell.

The smell... cheap hotel for not a cheap price.

The area is pretty bad.

The place seemed old. The room and the fridge had bad odor. Bed was comfortable. The sheets were clean though.

the novelty of staying in an ocean liner

the value for price, the staff, the size of the room, the parking, the lack of amenities onboard, the check-in process,

There was no hot water in the shower. I told the staff I was sick and needed my room right away and they didn't really seem to care.

Modern feel, staff friendly

Parking 16$ extra per night! (Hidden cost) pool not heated and small. Did not like outlet mall being attached to hotel.

Comfortable room. Nice bathroom.

Price was too much.

Friendly staff

Traffic noise

We (either spouse and/or kid) have stayed here at least once a year and have watched it undergo many improvements, it is a wonderful place to stay if you want to be close to the Queen Mary but would like to avoid the noise or prefer a larger room and a pool. Since it is set up like a motel, you have to walk over between buildings and to the pool. The Sunday brunch is fantastic, there is a cute sand area for the kids, decor is cute and the facility always appears clean. I have not used any of the service options (in room or pool side) due to some really bad experiences prior to the change of ownership.

During the last stay there was a music festival at the Queen Mary which is to say that it was difficult to get to the hotel and once there, parking was difficult and people were pre-partying around the hotel. We had dinner reservations on the QM and the woman at the front desk offered a golf cart shuttle to the ship. On our way to the room we watched concert goers jockey for a space on the golf cart and then proceed to sit on one another's lap to fit. When we later approached the golf cart pick up area we were relieved to find it empty. A person identifying himself as a manager informed me "this cart isn't working, the battery is out" and then he clarified that it was the only one they had. Lame. In the end we were able to get to dinner in 10 minutes via sturdy Louboutins and the walk path but I would have liked a more professional handling of the situation.

The atmosphere, view and vibe was relaxing and incredible !! the guy at the front desk was really respectfull and helpfull and even gave us free fresh baked choclate cookies at check in and compt our parking for our visit , think his name was Noor ... Highly recomend and will definitley be coming back soon ! Thumbs upppp

Front desk was very nice. It was peaceful and very clean.

The air conditioner didn't get the temper I prefer.

The staff was really friendly and helpful when I needed it.

The tv didn't have a wide selection, it didn't allow you to change to watch a dvd (I had brought my xbox along) my bathroom door appeared as if someone punched a hole in it & yanked the door open while it was locked. The room also had a kind of musky odor to it. But for $60 a night I got what I paid for.

Asked if I could check in half hour early, receptionist rudely said "No"...could have nicely explained why (i.e. room not ready, strict hotel policy, etc) Request that toilet be checked, ran all night and day. No one ever came by to fix.

I like that it was clean enough and it was big.

They didn't have soap, shampoo, and/or big towels just face towels.

I liked the low price on bar drinks and hospitality

Great rate, room service was good, good value, convenient location. Staff was super friendly and helpful.

It was next to outlets which was nice, right off highway and had everything you need. Its not your LA hotel but its a good option. We found movies near, shopping, on site eating. It was about 40 minutes from West Hollywood so we could get into the city and it was good to stay out of all the traffic.

BED BUGS BITES.....

It was puiet and nice

comfortable bed, friendly staff

bed had a "white stain" and was very musty. woken up at 2am to someone getting assaulted next-door. you can literally hear your neighborhoors cough or sneeze.

store/fwy acess

No drinks in vending machine

My pillow felt like it had maybe 20 cotton balls in it. Other then that my stay was wonderful no other complaints.

huge room and price was good

better internet connection

I liked the looks of the lobby and location in relation to my trip needs.

No brakefast included. Booked a "queen" bed and only two full size beds in one room was what I received without extra accommodation when I expressed disatisfaction.

My room was next to elevator, so very noisy. Otherwise, no complaints.

It was conveniently located not too far from downtown and LA.

The staff that cleaned the rooms didn't speak English so it was hard to communicate with them , also there was only one microwave for the entire floor to use which is ridiculous.

Actually I don't like the hotel

The hotel room smells bad as soon you walk in to the room Also you don't feel your self in a real hotel the area were is the hotel is unsafe

The staff was awesome and excellent.

nothing really

The bed was comfortable and bathroom clean. The carpet in my room was filthy. I made sure to always wear my socks but just from taking few steps my white socks were very dirty. Breakfast is ok. It's nice to have some food available. I'm not a big breakfast eater so, some eggs and toast and coffee was perfect for me.

Good bed. Hand basin is outside the bathroom.

The morning 'manager' is unquestionably the most obnoxious, repugnant employee I have ever encountered. The homeless in LA are better behaved. The checkout process after a reasonable 5 day stay was so bad that I will never go back to ANY Comfort Inn.

first thing's ,the hotel is very far away from any food court. if you dont has a car you will difficult to find foods and than the internet connection is suck !!!

Ok for the price with a basic breakfast and a hot tub

In need or renovation, especially carpet needs to be replaced