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Details
Map
Reviews
Very good business hotel. Fantastic service.
Very good business hotel. Fantastic service. Hilton
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Location
9.4
Service
8.6
Breakfast
6.6
Room
5.2
Pool
Fitness center
Restaurant
Bar/Lounge
Overall
8.0 Good
Based on 364 reviews
-
All Reviews 8.0
-
Couples 7.5
-
Families 7.7
-
Business 7.8
-
Solo 8.8
9.4
8.6
6.6
5.2
5.0
6.6
8.2
6.2
4.7
4.4
8.4
6.9
6.4
6.4
5.1
4.9
8.4
5.2
8.4
5.2
4.9
"Professional service"
"Friendly service"
data provided by TrustYou
Details
Map
Reviews
Excellent hotel. Great rooms in excellent location.
Excellent hotel. Great rooms in excellent location. bestwestern.com
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Value for money
10.0
Cleanliness
8.9
Breakfast
8.3
Service
8.2
Pool
Fitness center
Room service
Parking
Overall
8.6 Excellent
Based on 207 reviews
-
All Reviews 8.6
-
Couples 8.8
-
Families 8.6
-
Business 8.1
-
Solo
10.0
8.9
8.3
8.2
8.2
8.1
8.9
8.1
7.9
6.6
8.7
8.0
7.8
8.0
"Impressive bathroom"
"Great reception"
"Clean rooms"
"Clean hotel facilities"
data provided by TrustYou
Parking
Details
Map
Reviews
Very good city hotel. Close to restaurants, bars and shopping areas. Fantastic service.
Very good city hotel. Close to restaurants, bars and shopping areas. Fantastic service. InterContinental
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Wellness Area
10.0
Location
8.9
Room
6.9
Vibe
6.7
Pool
Fitness center
Parking
Laundry service
Overall
8.5 Excellent
Based on 369 reviews
-
All Reviews 8.5
-
Couples 8.8
-
Families 8.8
-
Business 7.3
-
Solo 8.7
10.0
8.9
8.7
8.3
7.9
6.9
9.1
8.7
8.5
8.2
7.7
9.1
8.8
8.4
8.0
7.8
6.6
8.5
8.3
7.3
8.7
8.3
7.6
6.6
"Clean rooms"
"Very quiet"
"Friendly service"
"Clean hotel facilities"
data provided by TrustYou
Recent Reviews
-
7.0Good
The breakfast was excellent and the attendant was awesome. The customer service could have been better. One night the customer service was excellent. Hotel Employee was exceptional. The second night, it was just hardly good as the staff was unfriendly and rude.
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8.0Good
This guest did not leave comments about this hotel.
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9.0Excellent
This guest did not leave comments about this hotel.
Details
Map
Reviews
Excellent luxury hotel. Good for sightseeing with nearby parking areas. Great pool. Great room. Awesome vibe.
Excellent luxury hotel. Good for sightseeing with nearby parking areas. Great pool. Great room. Awesome vibe. Expedia
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Wellness Area
9.5
Bar and Beverages
9.1
Value for money
5.2
WiFi
5.0
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness center
Overall
9.2 Excellent
Based on 3,524 reviews
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All Reviews 9.2
-
Couples 9.3
-
Families 9.3
-
Business 9.3
-
Solo 9.2
9.5
9.1
9.1
9.0
9.0
5.2
9.5
9.0
8.9
8.6
8.6
5.4
9.0
8.9
8.9
8.7
8.6
5.2
9.6
9.3
9.1
8.9
8.9
5.4
9.5
9.1
8.8
8.8
8.7
4.9
"Clean rooms"
"Nice building"
"Comfortable beds"
"Great view"
data provided by TrustYou
Recent Reviews
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9.7Excellent
pet fee was a little high
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6.6Good
Vary nice lobby/public area and the room was vary cleen beautifully decorated The staff was horrible! The bellmen left one of my bags in the room and when I call to see if they have it. The front dest gave me the runaround and I wound up speaking to 6 people in different departments all don't know what happend to my bag. The staff at this hotle was the unhelpful and rude. There are other great hotels in the area I suggest you find one of them.
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10.0Excellent
The rooftop pool was an amazing feature. The pool was a blessed relief after a hot, muggy day. It was also in a central location downtown. Plenty of restaurant options nearby - although the hotel restaurant - Texas Spice - was a nice option as well. The work out facility was up to date with amazing views of the city. Certainly worth while.
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Reviews
Excellent city hotel. Close to Starbucks. Great location.
Excellent city hotel. Close to Starbucks. Great location. Hyatt
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Service
8.3
Breakfast
7.7
Wellness Area
6.5
Comfort
5.5
Pool
Pets allowed on request. Charges may apply.
Fitness center
Restaurant
Overall
8.6 Excellent
Based on 3,059 reviews
-
All Reviews 8.6
-
Couples 8.6
-
Families 8.7
-
Business 8.3
-
Solo 8.2
8.3
7.7
7.6
7.5
6.6
6.5
8.0
7.7
7.3
7.1
6.8
6.4
8.4
7.7
7.4
7.1
6.9
6.7
7.7
7.6
7.3
7.1
6.7
6.4
7.8
7.4
7.2
7.1
7.1
6.7
"Friendly service"
"Great view"
data provided by TrustYou
Recent Reviews
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6.2Good
I loved the location. Friday nights dinner at five-sixty was wonder full and the view amazing. Saturday morning we awoke and took a stroll through downtown dallas. And the shops on the 1st level were convenient. So last weekends stay was all for fiancee....Shes been really stressed lately and i wanted to give her a night to remember.First off partially my fault, but i booked on prom weekend so parking was horrible. I actually ended up parking across the street from Reunion Tower. Then greeted at the front desk i find that they've stuck me into a double queen handicap room, not ok. After speaking with the young lady down stairs she apologizes and gives me a different room. Again its a double queen not the single room. I had booked. Then when i go to wash up before dinner at the five-sixty, the drain to the sink was clogged and water poured on to the floor. Kids at the prom were having fun on the balcony, they were laughing, screaming and enjoying theyre night. Unfortunately for us, we were located right above...
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7.1Good
Parlor rooms are pull out beds not a actual bed, Kayak did not define that
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10.0Excellent
View was awesome! Staff was really nice and helpful. Definitely will be stay here again when the chance comes up Nothing was wrong
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Reviews
Very good business hotel. Close to Starbucks. Good for sightseeing with nearby parking areas. Fantastic service. Great pool.
Very good business hotel. Close to Starbucks. Good for sightseeing with nearby parking areas. Fantastic service. Great pool. Hilton
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Pool
8.6
Amenities
8.4
Room
6.3
Bar and Beverages
5.9
Pool
Spa
Fitness center
Restaurant
Overall
8.5 Excellent
Based on 2,342 reviews
-
All Reviews 8.5
-
Couples 8.4
-
Families 8.0
-
Business 8.2
-
Solo 8.5
8.6
8.4
8.2
7.0
6.6
6.3
8.6
7.6
7.0
6.4
6.4
6.0
8.5
8.3
7.9
6.9
6.8
6.3
8.0
6.8
6.8
6.1
5.8
5.3
8.4
8.2
6.7
6.7
6.3
5.4
"Pleasant hotel grounds"
"Nice building"
data provided by TrustYou
Recent Reviews
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5.4Okay
Size of the room There was only one front desk representative at both front desks at 6:30 pm. I needed another key a was quite a wait. The parking is a total pain for $19, the gate readers do not work well. There was only one small trash can under the desk and none in the bathroom. And there was a creepy crawling visitor in the shower on the 20th floor.
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2.0Poor
SER steak house was great everything. no continental breakfast, nickel and dime you for everything. rooms were dirty, linens were dirty
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2.8Mediocre
Asian Art They put us in the middle of a high school cheerleading convention. Didnt sleep one night with teenage girls running wild throughout the hallways at all hours. Management did NOTHING to control them. Management offered no apologie or follow up. I will NEVER stay at a Hilton again!
Details
Map
Reviews
Very good business hotel. Good for sightseeing with nearby parking areas.
Very good business hotel. Good for sightseeing with nearby parking areas. Starwood Hotels
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Wellness Area
9.5
Service
8.5
Room
6.8
Food
6.1
Pool
Pets allowed on request. Charges may apply.
Fitness center
Restaurant
Overall
8.2 Excellent
Based on 2,186 reviews
-
All Reviews 8.2
-
Couples 8.2
-
Families 8.3
-
Business 7.1
-
Solo 8.1
9.5
8.5
8.4
7.1
6.8
6.8
9.6
8.4
7.8
7.1
7.0
6.1
9.6
8.3
8.2
7.2
7.0
7.0
9.6
8.3
8.2
6.5
5.9
5.6
8.7
8.3
7.0
7.0
6.2
6.2
"Comfortable beds"
"Friendly service"
data provided by TrustYou
Recent Reviews
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5.4Okay
Staff was friendly One of my families had dirty linens when they checked into their room. Another had a hole with mold on the ceiling. We had ants in our room. For the cost of the hotel I feel the rooms should be better and there should be some kind of breakfast included.
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9.6Excellent
Loved the pillows and how big and beatiful it was! The staff were very friendly also I didn't like that there wasn't much to do inside the hotel but it's definitely no reason not to stay there
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6.0Okay
The common areas were beautiful and staff was extremely helpful and pleasant. Our room, room 1913 in the South Tower resembled a cheap motel room on the outskirts of town. There were stains on the walls and on the comforter, holes in the wall, wall paper pealing from the wall... Overall status of the room was extremely poor.
Details
Map
Reviews
Excellent luxury hotel. Close to Starbucks. Good for sightseeing with nearby parking areas. Fantastic service. Great pool.
Excellent luxury hotel. Close to Starbucks. Good for sightseeing with nearby parking areas. Fantastic service. Great pool. Fairmont
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Service
8.7
Location
8.7
Room
6.7
Room
6.7
Pool
Pets allowed on request. Charges may apply.
Fitness center
Restaurant
Overall
8.7 Excellent
Based on 1,984 reviews
-
All Reviews 8.7
-
Couples 8.6
-
Families 8.8
-
Business 8.5
-
Solo 8.8
8.7
8.7
8.4
7.7
7.7
6.7
8.4
8.2
8.2
7.7
7.4
5.9
8.9
8.6
8.5
7.5
7.4
5.8
8.8
8.6
7.7
7.3
6.4
6.1
8.6
8.3
6.5
5.9
4.7
4.4
"Comfortable beds"
"Friendly service"
"Great view"
data provided by TrustYou
Recent Reviews
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10.0Excellent
Great service at the bar. Friendly bar staff. Great desk staff in the lobby.
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8.5Excellent
The room was very warm and got even warmer in the middle of the night. I complained to the front desk and they said they would send a technician, but the temp never changed by much.
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10.0Excellent
We felt welcomed, respected and valued as if we were family. The hotel is all about making you feel important. It is immaculate, the service was perfect in every respect. The staff made us feel comfortable as though we were both important and yet like we were old friends. Absolutely nothing.
Details
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Reviews
Excellent romantic hotel. Fantastic service. Great location.
Excellent romantic hotel. Fantastic service. Great location. Hotels.com
Read more
Location
9.8
Service
9.4
Wellness Area
6.6
Wellness Area
6.6
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness center
Overall
9.1 Excellent
Based on 1,032 reviews
-
All Reviews 9.1
-
Couples 9.5
-
Families 9.2
-
Business
-
Solo
9.8
9.4
8.4
7.8
7.7
6.6
9.9
9.3
8.6
7.1
6.6
6.4
9.4
"Nice building"
"Great menu"
"Friendly atmosphere"
"Friendly service"
data provided by TrustYou
Recent Reviews
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10.0Excellent
room was great, staff was great live music in bar didn't match the vibe at all. I know its dallas but, its a 5 star hotel with a honky tonk band? and they were really bad.
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9.7Excellent
Super clean super friendly really nice place altogether. Only for those looking for a high end stay in Dallas Almost too nice, everything was fantastic but if you're the type that doesn't like being waited on hand and foot this might not be your place. Nothing is cheap that's for sure.
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7.7Good
Liked the staff they were very friendly Gym and spa not up to par
Details
Map
Reviews
Fair business hotel. Fantastic service. Great location.
Fair business hotel. Fantastic service. Great location. InterContinental
Read more
Bar and Beverages
7.8
Location
7.8
Room
4.9
Cleanliness
4.7
Pool
Pets allowed on request. Charges may apply.
Fitness center
Restaurant
Overall
7.0 Good
Based on 2,430 reviews
-
All Reviews 7.0
-
Couples 7.2
-
Families 7.2
-
Business 6.3
-
Solo 7.2
7.8
7.8
7.1
6.1
6.1
4.9
7.8
7.6
6.7
6.2
5.5
4.9
8.0
7.9
7.3
6.4
5.9
5.0
7.6
6.9
6.7
5.8
5.0
4.3
8.0
7.2
6.0
5.9
5.5
4.9
"Friendly service"
data provided by TrustYou
Recent Reviews
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7.7Good
Location is great, Dallas World Aquarium is within walking distance so you do save on parking. The hotel stay was ok, the room had a microwave and a fridge which I wasn't expecting so that was nice. You basically get what you pay for. The hotel is downtown and I checked other downtown hotel rates and they were quite expensive so settled on this. It's not a luxury hotel per say so plan to spend some time exploring the downtown because that way you get a good value out of your hotel stay.
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7.7Good
Good stay overall! One complaint was told via email and booking that the room included breakfast even the server with breakfast told me it was included but somehow I was charged anyway. Ill just make sure to be mindful the next time.
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6.0Okay
The front desk staff were friendly and helpful. The room, though somewhat older, was clean and the bed was reasonably comfortable. Water pressure on our floor (15) was good, but a friend staying on another floor (18) said that it was barely a trickle. Although we didn't use the pool, its location on the ninth floor was nice. Downtown Dallas, like downtown of other large, Texas cities (e.g., Houston) is just not a great location. We arrived on a Sunday, and very little was open. We walked several blocks to find dining options other than Subway, McDonald's or 7-Eleven. The hotel is not far from a Greyhound station and several urban parks, so there were often groups of people hanging around near the hotel that made the place seem a bit unsafe. The hotel is on the older side, and could stand to be upgraded a bit.
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Reviews
Very good boutique hotel. Close to the city center with easily acessible parking. Fantastic service. Great pool. Awesome vibe.
Very good boutique hotel. Close to the city center with easily acessible parking. Fantastic service. Great pool. Awesome vibe. Expedia
Read more
Wellness Area
9.2
Location
9.0
WiFi
6.9
Food
6.8
Pool
Pets allowed on request. Charges may apply.
Restaurant
Bar/Lounge
Overall
8.2 Excellent
Based on 1,691 reviews
-
All Reviews 8.2
-
Couples 8.8
-
Families 8.7
-
Business 8.5
-
Solo 8.7
9.2
9.0
8.6
8.5
8.0
6.9
9.1
8.7
8.3
8.2
8.1
6.7
8.6
8.5
8.5
7.9
7.9
9.0
8.7
8.4
8.2
8.2
6.8
8.8
8.0
7.7
7.7
7.5
"Friendly atmosphere"
"Beautiful architecture"
"Stylish hotel"
"Great view"
data provided by TrustYou
Recent Reviews
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8.2Excellent
The decor of the rooms and the style of converted warehouse to loft was very well executed. The rooftop bar also has a great view of downtown Dallas especially at night. The rooms were very clean and the bed was very comfortable. Onsite parking was also very easy considering proximity to downtown. As nice as the rooms were, we were given a 4th floor room that faced the main street through the Cedars district of Dallas; Lamar St. And that was what really put a damper on our stay. The noise of semi trucks and dump trucks going by with their loud exhaust was enough to wake you up many times during the night. There also were several potholes or bumps in the road that made the dump trucks rattle very loudly. This is not really the hotel's fault but it did sound like the trucks were coming through the room. I would think a brick building would be more sound proof. Perhaps its the old windows and some sort of acoustic film could reduce the noise a little. It is unfortunate because it really is a nice hotel, perhaps a room off the side street or rear of the hotel would be quieter. I really hope they can fix this because its a great location and well executed.
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10.0Excellent
Big Rooms. Comfy Beds. Windows Open with Lots of Light. Easy Walk to Downtown. Free Shuttle to Dallas spots. Consistent Staff who knows your name. Restaurants and Bars were exactly what I needed after a long day.
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7.1Good
Cool decor, loft-like rooms with high ceilings, comfy bed. Kurig in every room for free coffee and tea. Paper thin walls - can hear noise from above, both sides of the rooms, and especially the hallway!!! I can hear clearly worded conversations from the hallway. The door to the bathroom is barn-door style, so it doesn't shut securely, doesn't lock, leaves a small gap, and can hear everything going on in there (not too awesome for friends or acquaintances who want to share a room but have loud bathroom manners).
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Reviews
Excellent family hotel. Close to Starbucks. Located near shopping areas with easy access to parking.
Excellent family hotel. Close to Starbucks. Located near shopping areas with easy access to parking. WyndhamOta
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Location
9.0
Amenities
8.4
Service
8.2
Breakfast
5.6
Pool
Pets allowed on request. Charges may apply.
Fitness center
Restaurant
Overall
8.6 Excellent
Based on 1,954 reviews
-
All Reviews 8.6
-
Couples 8.7
-
Families 8.7
-
Business 8.6
-
Solo 8.2
9.0
8.4
8.2
7.6
7.0
5.6
9.0
8.6
8.2
8.2
7.7
6.7
9.0
8.4
7.6
7.6
7.4
6.8
8.6
8.2
8.2
7.8
7.4
6.9
8.6
8.5
8.0
7.8
7.3
7.0
"Nice building"
"Friendly service"
"Spacious rooms"
data provided by TrustYou
Recent Reviews
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10.0Excellent
I found the hotel to be as nice as the pictures and the staff to be friendly and helpful
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9.7Excellent
Nice hotel, great, friendly staff The only bad thing I can think of is the towels weren't that soft. We used them to go to the pool and then requested some clean towels to shower with and the staff brought them up to us in less than 5 minutes. If the only negative thing I have to say about this hotel is about the softness f the towels, then the place is pretty great
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4.2Okay
Bring your own towels if you wish to stay here. Poor room service
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Reviews
Excellent luxury hotel. Good for sightseeing and has nearby restaurants and bars. Great pool. Great room. Awesome vibe.
Excellent luxury hotel. Good for sightseeing and has nearby restaurants and bars. Great pool. Great room. Awesome vibe. Marriott
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Wellness Area
9.3
Location
8.8
Breakfast
5.9
WiFi
5.7
Pool
Spa
Fitness center
Restaurant
Overall
8.9 Excellent
Based on 1,465 reviews
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All Reviews 8.9
-
Couples 8.9
-
Families 9.0
-
Business 8.9
-
Solo 8.3
9.3
8.8
8.7
8.6
8.5
5.9
9.0
8.4
8.4
8.3
8.2
6.8
8.8
8.6
8.6
8.3
8.1
9.4
9.0
8.7
8.7
8.6
9.0
8.6
8.3
8.2
7.6
"Comfortable beds"
"Friendly service"
"Stylish hotel"
"Spacious rooms"
data provided by TrustYou
Recent Reviews
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7.4Good
Updated room and fitness center Shampoo lotion bottles impossible to use. No instructions in room. Charged for incidentals ahead.
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10.0Excellent
The beautiful historic lobby was a perfect first impression The room we stayed in was newly remodeled modern, comfortable, incredibly large with 2 king beds, beautiful, luxurious bathroom and great view of Dallas. We never used our car, everything was close enough to walk but , when we didn't walk, the hotel had a courtesy car with a very pleasant driver to take us to theme farmers market. The choice of restaurants in the hotel were very limited. The choices included a barbeque, cowboy theme, or the French Room, which was beautiful but not casual and comfortable. Very special occasion, dressy type atmosphere.
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2.0Poor
I prepaid for a room and adolphus sold it. I had to spend the night at a friends place and my card was still charged. Now I have to deal with the refund.
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Reviews
Very good wellness hotel. Close to Starbucks. Located near shopping areas with easy access to parking. Fantastic service.
Very good wellness hotel. Close to Starbucks. Located near shopping areas with easy access to parking. Fantastic service. Starwood Hotels
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Wellness Area
9.6
Service
8.1
Breakfast
6.1
Amenities
5.8
Pool
Pets allowed on request. Charges may apply.
Fitness center
Restaurant
Overall
8.2 Excellent
Based on 1,640 reviews
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All Reviews 8.2
-
Couples 8.3
-
Families 8.1
-
Business 7.8
-
Solo 8.0
9.6
8.1
6.8
6.8
6.2
6.1
8.6
7.1
6.4
6.2
6.2
6.0
7.7
7.1
6.3
6.3
6.1
6.0
8.4
8.3
6.6
6.3
5.9
5.9
8.3
7.3
6.9
6.8
5.7
5.4
"Comfortable beds"
"Friendly service"
data provided by TrustYou
Recent Reviews
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7.1Good
I loved my room! Amenities were great, great selection and TV channels and there was very comfortable beds! The staff were all very kind and accommodating. Since I was there for a convention and the renovations were a damper on things, they gave attendees a complementary night, free parking and Wi-Fi. I thought it was a fantactic gesture. Since they are in the middle of a renovation the lobby didn't look very great. Also I am not crazy about the 20% incidentals charge but I understand it's something they have to do. Lastly, the room service food isn't terribly great- it's kind of bland unfortunately .
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6.2Good
Staff was not attentive. Seemed more concern to yell across the lobby to a friend or answer the phone in front of your while they where trying to help you. Overall they are not very professional at their job.
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4.2Okay
Outdated, poor room set-up, loud ice machine (which my room was next to)
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Reviews
Excellent romantic hotel. Great rooms and fantastic service. Awesome vibe.
Excellent romantic hotel. Great rooms and fantastic service. Awesome vibe. Marriott
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Cleanliness
10.0
Wellness Area
10.0
Service
9.7
Bar and Beverages
9.6
Pool
Pets allowed on request. Charges may apply.
Spa
Fitness center
Overall
9.3 Excellent
Based on 396 reviews
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All Reviews 9.3
-
Couples 9.3
-
Families
-
Business
-
Solo
10.0
10.0
9.7
9.6
9.1
9.0
9.6
"Great menu"
"Friendly atmosphere"
"Friendly service"
"Stylish hotel"
data provided by TrustYou
Recent Reviews
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10.0Excellent
The Ritz staff is world class! The bellman rocks! Everything was perfect
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10.0Excellent
My 2 daughters and I stayed at the hotel on a very busy Dallas weekend. We were greeted with Sprinkles cupcakes at the reg. desk to celebrate a big football game being played that weekend. The beginning of a great weekend. \n\nThe club level floor was large and worked perfectly for an extra roll-away bed. The bathroom was huge. The club level lounge had superb snacks. We also ate at Fearings on the lobby level. Though difficult to get a reservation on the busy weekend, we camped out hoping for a cancellation and were lucky to nab a table. The food was tremendous -- the chef was previously at the Mansion across town. Expensive, but well worth the price.\n\nThe hotel is only 10 minutes from Northpark Mall, as well as other shopping areas.\n\nOur stay was great. We'll definitely return!\n\n
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10.0Excellent
We stayed on Concierge floor with the Club lounge which includes all the alcohol and light food throughout the day. It is worth the extra money to stay on this floor. We did a package that included a three course meal at Fearings which was the highlight of our evening along with having champagne and chocolate covered strawberries delivered to the room at just the perfect time which was while we were out at the pool. The pool isn't big but the staff at the pool is very attentive if you need anything.
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Reviews
Excellent business hotel. Easily accessible by car and offers nearby parking areas. Fantastic service. Great pool.
Excellent business hotel. Easily accessible by car and offers nearby parking areas. Fantastic service. Great pool. Hotels.com
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Pool
9.3
Service
9.3
Cleanliness
6.6
Room
6.3
Pool
Pets allowed on request. Charges may apply.
Fitness center
Restaurant
Overall
8.8 Excellent
Based on 1,351 reviews
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All Reviews 8.8
-
Couples 8.9
-
Families 8.7
-
Business 8.7
-
Solo 8.5
9.3
9.3
8.9
8.7
8.5
6.6
9.4
9.1
8.9
8.7
8.6
6.9
9.5
9.1
9.0
8.7
8.6
6.7
9.1
8.9
6.8
6.6
5.8
5.7
9.2
6.4
5.9
5.9
"Accessible parking"
"Nice building"
"Friendly service"
data provided by TrustYou
Recent Reviews
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10.0Excellent
Amazing hotel with great room. Staff was fantastic and location was an easy drive to any north Dallas location.
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10.0Excellent
Cleanliness and relative ease of traveling around Dallas. Seminar in progress. I would have liked to know this before booking..it made it a bit noisy.
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5.7Okay
It was clean with a nice staff and was a good price for being a "4" star hotel. At least a 20 minute drive in any direction from anything fun to do. Lacks basic accommodations like free wifi, a fridge to store leftover food from dinner or drinks, or free breakfast. Really only for people to say to their friends they're staying at the Omni.
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Good luxury hotel. Close to Starbucks. Located near shopping areas with easy access to parking. Fantastic service.
Good luxury hotel. Close to Starbucks. Located near shopping areas with easy access to parking. Fantastic service. Hilton
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Service
7.6
Bar and Beverages
6.9
Room
5.4
Food
4.6
Pool
Fitness center
Restaurant
Bar/Lounge
Overall
7.9 Good
Based on 2,071 reviews
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All Reviews 7.9
-
Couples 8.0
-
Families 7.9
-
Business 7.4
-
Solo 7.6
7.6
6.9
6.7
6.4
6.1
5.4
7.7
6.8
6.4
6.2
6.0
4.9
7.7
6.9
6.0
6.0
5.5
4.5
7.8
6.8
6.3
5.4
4.8
4.6
7.3
7.2
6.8
6.2
5.8
5.2
"Comfortable beds"
data provided by TrustYou
Recent Reviews
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6.0Okay
The room itself was nice and we did get an upgrade to a suite. The room wasn't totally clean. Dried soda on counter in kitchenette when we arrived-maids didn't even clean it when I left a note! Dried silly string in pictures and ceiling. Broken furniture. Disappointing. None of the staff smiles or even seems to welcome you at all. Plus--had to pay $17/night for parking garage across the street.
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10.0Excellent
The hotel is located across the parkway/tollway from the galleria and is also near a lot of restaurants. Our room was clean and the staff was helpful. Parking at the hotel essentially costs $17 per day ($17 overnight or $28 overnight for valet parking). Otherwise, there are hourly rates available.
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10.0Excellent
Nice size room and very friendly staff
Details
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Reviews
Excellent business hotel. Close to Westin Galleria. Great rooms in excellent location. Great pool.
Excellent business hotel. Close to Westin Galleria. Great rooms in excellent location. Great pool. Starwood Hotels
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Bar and Beverages
10.0
Cleanliness
9.2
Breakfast
6.8
Value for money
6.5
Pool
Pets allowed on request. Charges may apply.
Fitness center
Restaurant
Overall
9.0 Excellent
Based on 1,400 reviews
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All Reviews 9.0
-
Couples 9.1
-
Families 8.9
-
Business 8.7
-
Solo 9.3
10.0
9.2
8.8
8.8
8.7
6.8
9.4
8.8
8.4
8.3
8.0
6.9
9.3
8.9
8.8
8.8
8.7
5.0
9.0
8.9
8.6
8.6
8.4
6.8
8.9
8.9
8.4
8.4
8.2
6.8
"Impressive bathroom"
"Comfortable beds"
"Great shopping"
data provided by TrustYou
Recent Reviews
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10.0Excellent
-Oceanaire restaurant adjoins the lobby. -Fitness center clean and modern -Great comfort in the rooms -friendly and accommodating hotel staff
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10.0Excellent
size and quality of room
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10.0Excellent
Mall had American Girl, restaurants, ice skating and more. My kids are asking if we can stay here again. Construction in the parking lot
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Reviews
Excellent luxury hotel. Close to restaurants and bars with nearby parking areas. Fantastic service. Awesome vibe.
Excellent luxury hotel. Close to restaurants and bars with nearby parking areas. Fantastic service. Awesome vibe. Hotels.com
Read more
Service
9.1
Bar and Beverages
9.1
Wellness Area
5.4
WiFi
5.0
Pets allowed on request. Charges may apply.
Fitness center
Restaurant
Bar/Lounge
Overall
9.0 Excellent
Based on 1,167 reviews
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All Reviews 9.0
-
Couples 9.2
-
Families 9.1
-
Business 8.9
-
Solo 9.2
9.1
9.1
9.0
9.0
8.6
5.4
9.2
9.2
9.1
8.8
8.6
5.1
9.3
9.0
8.6
8.2
7.8
4.5
9.3
9.2
8.8
8.8
7.6
5.0
9.2
8.9
8.1
7.7
7.1
5.3
"Spacious rooms"
"Friendly atmosphere"
"Friendly service"
data provided by TrustYou
Recent Reviews
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6.0Okay
I left a laptop charger plugged in and called the next morning but the hotel was unable to locate it.
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7.1Good
Location Room and bathroom were tiny. Bed was 5 feet from door. Bathroom was definitely a one at a time room.
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10.0Excellent
Excellent service. Star treatment. Rooms are very quiet & beautifully appointed w/nice amenities. Amazing beds. Room service! Great atmosphere & location. Didn't like mandatory valet for car (vs. a parking fee or even better, complementary parking). Billed an additional $27 + fees for $31 per night!
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Very good business hotel. Close to restaurants, bars and shopping areas. Fantastic service.
Very good business hotel. Close to restaurants, bars and shopping areas. Fantastic service. SabreDirect
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Location
9.4
Bar and Beverages
8.8
Vibe
6.9
Room
6.7
Pets allowed on request. Charges may apply.
Fitness center
Restaurant
Bar/Lounge
Overall
8.4 Excellent
Based on 1,121 reviews
-
All Reviews 8.4
-
Couples 8.5
-
Families 8.9
-
Business 8.3
-
Solo 8.1
9.4
8.8
8.8
8.4
8.3
6.9
9.5
8.6
8.4
7.8
7.5
6.9
9.2
8.9
8.3
8.3
7.8
6.7
9.4
8.9
8.3
8.1
8.0
6.4
9.2
8.7
8.0
7.7
7.4
6.7
"Spacious rooms"
"Clean rooms"
"Friendly atmosphere"
"Great desserts & fruits"
data provided by TrustYou
Recent Reviews
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8.8Excellent
Came here for a birthday, everything was wonderful Water pressure in shower was a bit lacking.
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9.4Excellent
Nice size room, location, complimentary bar & breakfast, & shuttle. Housekeeping was TERRIBLE. We stayed 3 nights & they only made the bed every day. They never cleaned the bathroom, 2 of the 3 nights they didn't even replace our towels. I had to track down housekeeping to ask for some. They didn't vacuum or empty the trash. There were only 2 elevators that worked.
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9.1Excellent
Great location, fre bud light draft from 5:30-6:30, free hot breakfast buffet (impressive spread on the weekends). Cool retro boutique vibe. Weird smell in lobby, like cleaning agent masked with perfume. No dresser in our room to stash clothes, just a closet.