Duncanville Hotels

Great new bw with very large rooms nice staff and decent breakfast.

nice room

No restaurant and poor breakfast.

Beautiful room, very clean, very comfortable. Within about 5 minutes of a vast array of great restaurants and shopping. Would absolutely recommend to friends and family and will be choosing this hotel again on my next trip to Dallas.

Nothing!

My money was well spent. Breakfast was good. We experienced ants but staff took care of it.

The hotel was very close to restaurants and shopping centers with driving distance within 20 minutes to the Dallas Baptist University campus. All staff members were extremely friendly as well as helpful, and made the stay very enjoyable.

Nothing

Bed bugs

It was in the location i needed to be at.

If you want to be talked to like your stupid go ahead and stay here the woman at the front accused me of bringing in another person when i was clearly alone and told me that i needed to go to la quinta next door when she knew i had reservations

I will NEVER stay here again and regret that i have a 2 day stay booked the rude owner believes that she can treat the customer any way she wants absolutely disgusting. Stay at your own risk this is not a professional establishment. Im not sure how people do things in India but we DO not act this way in america if u want to keep business like i said la quinta is next door wonderful people pretty much same price i think ill take the indiana woman owners advice and take my money there next time ha :)

-comfortable bed -spacious room -nice staff

-the tv resolution was straight out of 1980 -someone was able to hack into my email via their wifi

I was very well looked after. Whatever query or service required, it was answered and/or supplied.

the bed was ok

the smell, bugs in the eating area. the tv did not show clear on half the stations. lights did not work in the hallway. I hurt myself on the toilet set because it kept moving.

Nothing airconditioner broke no other room available suppose to be non smoking reaked if smoke loud music plsyed around indoor pool until 2am would definetly not recommend and this was a business account

the location for my visit. air condition.

the staff was not friendly.

i didnt like anything about this hotel. It was nasty.

I didnt like the fact that when i got there it took TWO HOURS for me to check in because the hotel could not verify my payment.

It was horrible. The air was not on. I had to call up to the front officce for them to cut it on. The bathroom door was BROKEN. The floor was not clean. The blanket on the bed had cigarrette burns in them and the remote control to the tv did not work. The ice tasted like someone wasted a soda in the machine and and the neighbors were loud!

I liked the cleanliness of the room. It was comfortable. We were given a handicap room, which was nice and roomy. I liked the bathroom as week. My concern was if someone needed that room, they wouldn't be able to reserve it because we were given it.

I didn't like the Internet. It was very slow and kicked Me offline periodically . I also didn't like the bed, it was uncomfortable I suppose that's personal preference. Also, as we were checking out, my husband needed to clean some trash out of his truck because we were traveling. There were no trash cans nearby in he parking lot so he threw his trash in the dumpster. An employee that was arriving pulled up next to him and began to hassle him about what he was doing. She wanted an explanation why he was using the dumpster. Also she asked him if he worked there and what was he throwing away. After she interrogated him, he explained he was a guest. She did apologize but he wasn't not happy with the situation. I wish she could have handled this better. Overall this left us not happy with the stay.

The standard room was much larger than typical hotel rooms with separate space for desk/couch and small kitchen area. Bed was very comfortable.

Our particular room was right next to lobby, breakfast area and elevator so the noise level was higher than I would prefer.

Excellent

Location

The staff was friendly.

The entire hotel (lobby, hall ways on all floors and additional common areas had no air conditioning (it was not on at all and the temperature that day was in the upper 80's); to say it was hot and stagnant poor air circulation would be putting it mildly. The entire hotel had a pungent over powering stench of must/mildew. My room was even worse...located on the second floor (heat rising and again no air conditioning) when I opened the door it was literally 10 degrees hotter and the same musty odor amplified. I immediately turned on the window unit, which kept tripping and cutting off periodically so it took forever for the temperature in the room to register below 80 degrees. The television was so small I could not see a clear picture unless watching from the edge of the bed. If it had not been late when I checked in I most certainly would have left and checked into another hotel. The owner/operator of this hotel should be embarrassed. I travel frequently and have never stayed in a Quality Inn and can say with no hesitation I will NEVER stay in another one.

Location was good

Had to wait 20 min no one in office.couch had stains in it.tv reception bad

Not bad had some problems with the electronic keys but over all nice place to stay!!

The room looked clean, but once we were ready to turned the lights off , there were Bed bugs crawling on the walls, Big fat bed bugs. The most disgusting thing I have ever seen. We were moved to another room, I really didn't wanted to stayed there but it was late and with two small children not easy or safe. I had no choice but to stay in the new room were there were no visible bed bugs, but I'm sure they were there. This is the worst place I have ever stay and NO I WILL NOT STAY THERE AGAIN.

This guest did not leave comments about this hotel.

Nothing!!

Everything, it was dirty really dirty the heat didn't work and people in the parking lot screaming all night. Absolutely horrible!

The nice pool and location.

Yes! We wanted breakfast right before college orientation but there was no milk, no butter, no waffle batter. It's sucked!!!

Pool. Comfortable beds.

No

We really liked the bar, pool, and over all feel and lay-out of the place. The staff were all great, as well as the food at the neighboring 'Smoke' restaurant.

We weren't put in the room that we were originally told we would be put in. Upon booking through Kayak, I was under the impression we would have a split level room "loft" with 2 beds, and a small outdoor seating area right out side the door. Upon arrival I was put in a regular room(#11), 2 queen beds, and no out side access at all. Not a big deal, and not worth complaining about to the staff, as the room we were put in was very nice with a great AC. Only conclusion I could come to was maybe the shuffled us around since we booked through Kayak instead of through them directly.

There were nice views. The staff were very helpful and friendly.

The bed was a little hard for my liking. The room was right over a busy street and traffic noise kept me up most of the night. The parking is on the other side of a restaurant from the hotel and you have to climb stairs or a hill to get back to the hotel after parking. The vanity in the restroom is just a sink with no counter space for toiletries.

room was clean and staff was nice

the tv cable was horrible, and the breakfast had no cream or sugar for coffee. staff couldn,t find any.

All we needed was a place to sleep and take a shower. Didn't need a pool or fancy room, just one that was close to Globe Life Ballpark and this one was 15 mins away. A/C worked great. Had a small refrigerator. Was clean. Easy to get to. Had a continental breakfast. Again, nothing fancy, just cereal, toast, toaster waffles, oranges and pastries, coffee and juice. Did provide coffee and coffee pot in room. It was inexpensive and close to attractions so if you don't want to spend a lot on a bed and shower and don't require all the frills, it is a good choice. Girls in the office were very friendly.

It is an older hotel so it could use a facelift to be more appealing.

Close to my event. Low cost

Under major renovation. Noisy any messy.

This guest did not leave comments about this hotel.

A remarkable hotel at the epicenter of Dallas. The hotel has immediate access to all local Dart rail trains (leading everywhere), the T (taking you to Fort Worth) and Amtrak with straight connections to Chicago and Los Angeles. A memorable vacation starts with 1 or 2 nights here and then a surprise trip either on Amtrak or Dart out to DFW airport. The atrium is amazing with views of Reunion tower and the famed 560 Wolfgang Puck's restaurant. Make your reservations at least 2-3 weeks out to get an available time slot for a memorable night viewing downtown Dallas from 3/4 of mile away and 560 feet up in the air. Room was spacious and immaculate and view of downtown, rail station, Omni was incredible. Request a view of downtown when you check in.

Valet parking is a little pricey so I opted for self pay parking at the Amtrak station ($6 for 12 hours)

Super pet friendly. They welcomed my dog with a hyatt dog bed and dog dish for her and also gave us two treats that she enjoyed. However, there is a pet depost of $100 that's non-refundable

AC worked

Everything else

Super clean super friendly really nice place altogether. Only for those looking for a high end stay in Dallas

Almost too nice, everything was fantastic but if you're the type that doesn't like being waited on hand and foot this might not be your place. Nothing is cheap that's for sure.

room was great, staff was great

live music in bar didn't match the vibe at all. I know its dallas but, its a 5 star hotel with a honky tonk band? and they were really bad.

Closeness to airport, free airport shuttle, free internet, breakfast

Reception staff

The staff were friendly and helpful. The room was well layed out and spacious. Bed was comfortable. Wireless easy to use.

Might be helpful to have some cutlery (even if plastic) in the kitchen.

the closeness of all the sights we wished to see in the time we had there

proximity of downtown, personnal are very gentle, good service

Great location. Guy at the front desk was very friendly when I checked in. Room service kept the room clean. Older motel that has been kept up well but you can see the age.

At the same price as a newer built hotels.

The beds were amazing!! And the staff was very friendly and courteous. Perfect place to stay for young college students on a budget.

There was no room service :( lol which was fine bc no one needs to eat too late anyway .. everything else was wonderful !!

The shower seemed to be an afterthought

Clean room

Bad service, lack of preparation for customer. Didn't do their best to make sure my wife and I were comfortable during our stay.

the price

I asked for another pillow and was told they were out of pillows. The curtains in the room were 4 feet short of being able to cover the window. A staff member was sound asleep in the lobby in the morning. they didn't use fitted sheets on their beds so

Close and very friendly staff

Nope

Everything! It was wonderful!

The parking needed some help. There was no parking.

Locación one block from irving mall

The location of the hotel

Room was dirty, they told us that we on get one set of towels and sheets for the week. The shower had hair in it and the towels had hair all in it. The halls smell like urine. Not good